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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


NEC Targets Mid-Tier for IMS

February 25, 2008

Above: NEC's View of IMS

NEC is targeting mid-tier providers with its new IMS products.

The company's new Service Convergence Integrated Platform or SCI-P is a 'starter' framework for IMS, and bundles carrier-class call processing quality, blade-server architecture, a SIP server, an operations, maintenance, billing and provisioning server and service enablers into a compact, scalable platform.

The company calls its new in-one platform "light-IMS."

Just as the dieter may be watching their calories and choose a diet beverage, the service provider who is watching their investment "waist line" could take advantage of this new solution to deploy advanced VoIP and value-added multimedia services, including presence, personalized services, interactive gaming and IP messaging.

As with many IMS-based solutions, the services are limited by the imagination and the desire for the service  provider to maximize ARPU.

The company has an entire suite of IMS solutions for service providers of all sizes and their announcement today is smart because the complexity and cost of IMS has scared some away from deploying as quickly as they possibly should. Moreover, the true innovators -- whether we like it or not, are the smaller providers.

Bringing the benefits of IMS to smaller providers means that we will likely see new services faster and this in turn will push larger carriers to play catch up. All in all, a great strategy to sell more IMS gear.


The Problem with Triple-Play Providers

February 20, 2008

I am a cable quadruple customer. VoIP, broadband, TV and the reason I switched from standalone VoIP to cable had to do with dropped packets on my network. After spending days trying to figure out what the problem was with the network I finally threw in the towel and went with cable because I figured they would now own any problems I had. Surprisingly my problems went away as soon as I switched, leading me to believe that either my old cable modem was at fault or the ATA from my VoIP service provider which intercepted every packet on the network.

Yesterday I wrote about Jon Arnold's analysis of Vonage and I said it would be sad if Vonage was to go away.

TMCnet Continues to Grow

February 19, 2008

Thanks once again to our loyal TMCnet readers. Because of you, TMCnet has broken more online records. In January of 2008 TMCnet experienced 38,368,961 page views (meaning total number of web pages viewed on TMCnet in January alone.

The total number of unique visitors on our site in January was 2,446,403 which is not an all time record but it is higher than recent months. Average Visit Length per person on TMCnet in January was 28 minutes and 59 seconds this past month.

Aastra Acquires Ericsson's Enterprise Business

February 18, 2008

Ericsson has divested itself of its Enterprise communications business and this move reminds me a great deal of Lucent spinning off its enterprise division in 2000 or so. For Ericsson the logic behind the move is sound as it wants to focus on the service provider space and the company has never been able to penetrate the US enterprise market effectively anyway.

Truth be told, the company seemed to never have the will to become a player in the US. They never had a consistent branding message or seemed to really want to sell PBXs on our shores.

This is sad because the company is a part owner of Sony Ericsson and the synergies between these devices and corporate PBXs is immense. Somehow the company could not capitalize on this powerful differentiator.

SMBs Embrace FMC

February 17, 2008

Huge news comes from Nortel as they recently commissioned a survey which found SMBs are more technically savvy than some might have imagined. SMBs seem to be screaming for FMC solutions and unified communications -- especially as it relates to integrating mobile devices with traditional computer solutions like laptops, etc.

900 SMBs responded to a web survey to generate these results. Unfortunately this skews the survey a bit as the people taking the survey had to be web savvy and also it is unclear what site users went to find the survey.

Still, this is a good sign that at least web-savvy SMBs are looking for the absolute latest in communications products and services. For vendors, it is just a matter of figuring out how to position your solutions in the most appealing fashion possible while ensuring that the leading edge features are in your products.

Only a marriage of excellent R&D coupled with effectively targeted marketing/PR/branding and positioning will guarantee vendors can effectively penetrate this market.


Regulators Reshape the Internet

February 15, 2008

It is pretty amazing to see how many separate issues are surfacing that could affect the future of the internet. The FCC and government have their plates full deciding what to do with telcos and their potentially anti-competitive practices.

The first issue at hand is net neutrality. Congressman Edward Markey (D-Mass.) introduced the  “Internet Freedom Law” this week.

Rather than detailing specific regulations, the new Markey bill calls on the FCC to conduct a “thorough inquiry” to determine “broadband policies that will promote openness, competition, innovation, and affordable, ubiquitous broadband service for all.”   Part of the commission’s task is to conduct an “Internet freedom assessment” to determine whether or not service providers are adhering to “the Commission’s Broadband Policy Statement of August, 2005,” which prohibits actions that might interfere with users’ ability to access or use lawful content and services over the Internet and to attach any legal device that does not harm the network.

Next up is the case of BitTorrent and specifically, the fact that Comcast has been caught throttling traffic from this peer to peer file sharing network often used to send and receive videos. Comcast says they are within their rights to throttle bandwidth as needed to ensure things like voice get the proper quality of service while others are concerned that throttling bandwidth relating to applications violates the concept of net neutrality.

Finally, the issue of short codes has surfaced once again as Verizon has denied the use of these codes to Rebtel, a competitive service provider and others.

This month could be looked back upon as a pivotal one in the world of Internet freedom and the shaping of the world's net policies.

Unprotected SIP

February 14, 2008

Increase Marketing Spend in a Recession

February 14, 2008

Telco 2.0 - the Microsoft way

February 14, 2008

The following are comments from Ovum SVP, Brett Azuma on Microsoft and what they are up to in service provider communications. I thought this was worth passing along.

Microsoft provided an update on its Telco 2.0 vision. The analyst telebriefing indicated that Microsoft's revenues for the Communications Sector exceeded $2bn in 2007.

Verizon's Network Upgrades

February 14, 2008

If you haven't been paying attention, you will have missed the fact that Verizon Wireless is investing like mad around the US to improve their mobile network. The quality of the wireless network was amazing to begin with and now this. VZW puts out a release every few days about a new region they are enhancing.

Perhaps all wireless companies are spending the same amount but if so they are not taking advantage of the free publicity that comes with putting our frequent press releases on their progress.

In my experience, companies who put out frequent releases do better than those who do not.

The more the editors in the world see your name surrounded by positive news the more likely they are to write nice things about you.

If you have any doubts, read to the end.

Today's release is about improving the network in Kansas, Missouri and Southern Illinois.

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