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Sangoma Interview

January 14, 2008

When you listen to David Mandelstam the President and CEO of Sangoma, you get the feeling you are speaking with a hybrid scientist/entrepreneur. Mandelstam's company is a pioneer in both open source and unified communications and he is a good person to interview if you are looking for a broad range of viewpoints regarding where the communications market is going.

I had a chance to conduct an e-mail interview with Mandelstam and although the answers are a bit brief they give valuable insight into where he thinks the open source communications market is headed and moreover how SIP and video have altered his company's business.

It is worth a read.

Posted in Cisco, Consumer Electronics, FCC, IMS, IP Communications, ITEXPO, Microsoft, Open Source, SIP, Technology, Unified Communications, Video, VoIP, Wireless

Sprint Layoffs

January 14, 2008

The bad news keeps flowing for Sprint employees as there are now rumored layoffs coming. Still, with a new CEO, this news is not too surprising. Moreover, for shareholders these cuts will likely be welcomed as sales are slowing and churn is increasing. Sprint desperately needs to do something to make their company and service sexy.

Verizon has the best network from a quality perspective.

Posted in Broadband, Cisco, Consumer Electronics, FCC, IMS, IP Communications, SIP, VoIP, WiMAX, Wireless

Multicore Processors in 3G

January 11, 2008

As 3G applications and services become more complex, it becomes essential that service providers address the challenge by ensuring they user the proper processors to take advantage of increased device load. One way to tackle the problems of power and performance vs. battery life and heat dissipation is to use multicore processors.

If there is one truth in the future it is that devices will need to do more and consumers will demand more from them. I will be looking forward to learning more on a TMCnet/TI webinar which will take place Tuesday, February 26, 2008 at 2:00 pm EST/ 11:00 PST.

You can register on this page.

Posted in Broadband, Consumer Electronics, IMS, IP Communications, ITEXPO, SIP, Science, Video, VoIP, WiMAX, Wireless

T-Mobile's Massive Spend

January 11, 2008

I thought it worth mentioning the absolutely staggering amount of money T-Mobile will be spending to upgrade their 2G and 3G networks. A total of $10.3 billion will be spent between now and 2009 in fact. This could be an absolute windfall for telecom equipment providers and I am sure Alcatel-Lucent, Ericsson and others are all over T-Mobile, looking for a piece of these contracts.

See this TMCnet story for details.

Posted in Broadband, Consumer Electronics, IMS, SIP, Technology, Video, VoIP, Wireless

Service Provider Opportunities

January 11, 2008

Service providers are being extremely creative in using technology and ingenuity to launch new and enhanced services and products to keep customers and attract new ones. Some of the better ideas I have seen lately are the consumer electronics DECT phone from Comcast which allows internet browsing and address synchronization via the in-home cordless phone.

I also think the Alltel/AAA collaboration is a great move allowing consumers access to over 100,000 locations which give AAA discounts. In addition the GPS-enabled devices allow instant transmission of location to AAA when you have a car problem.

Another great idea is the transmission of Pandora radio to certain AT&T Wireless handsets. I really like Pandora as the service allows you to customize your own radio stations without listening to commercials.

Posted in Broadband, Call Center, Consumer Electronics, FCC, IMS, IP Communications, IPTV, ITEXPO, Microsoft, Open Source, SIP, Skype, Speech Technologies, Technology, Unified Communications, Video, VoIP, Vonage, Wireless

IP Fax Reliability

January 11, 2008

If you are concerned about the challenges with fax over G.711, you may be interested in a webinar which focuses on such topics and also focuses on how SIP and T.38 can improve the reliability of fax over IP.

This particular webinar is fifth in a series consisting of the following webinars which are archived for your viewing pleasure:

"Break Free" - Leveraging SIP in Developing Enhanced Applications
Building Applications with SIP - the IP Contact Center
Building Applications with SIP - Conferencing/Collaboration Solutions
Call Recording - Evolving from TDM to VoIP by Transitioning Challenges into Opportunities!

Posted in Broadband, Call Center, Cisco, Conferencing, IMS, IP Communications, ITEXPO, JITC, Microsoft, Open Source, SIP, Security, Speech Technologies, Technology, Video, VoIP, Wireless

Nortel Sues Vonage

December 17, 2007

Vonage just can’t catch a break these days and seems to be the target of more lawsuits related to patent infringements than just about any other company out there. The latest patent fight is with Nortel, a company who says Vonage is infringing on twelve of its patents. ``Defending our intellectual property rights is a top priority for Nortel,'' said Nortel spokesman Mohammed Nakhooda. ``That's why we are seeking damages and to put an injunction on the use of our technology with respect to Vonage.'' ``The litigation is ongoing and both parties have filed and will continue to file papers,'' said Vonage spokesman Charles Sahner. Nortel's filing ``is a countersuit in defense.'' Generally speaking when a company becomes as high profile as Vonage they also have an arsenal of patents.

Posted in Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, IMS, IP Communications, Microsoft, Patent, Rates Technology, SIP, Technology, Unified Communications, Video, VoIP, Vonage, Wireless

Net Neutrality 2.0

December 12, 2007

Should service providers be allowed to alter your web pages? The issue came up yet again when Toronto-based Rogers decided to insert messages containing sales messages in web pages they display on their customer’s browsers. "We are concerned about these reports," Google said in an emailed statement to the Toronto Star. "As a general principle, we believe that maintaining the Internet as a neutral platform means that carriers shouldn't be able to interfere with Web content without users' permission," the Google statement said. "We are in the process of contacting the relevant parties to bring this to a quick resolution." Without a doubt, this is the sort of issue that begs for politicians to ensure there is network neutrality. If service providers are allowed to display messages in web browsers, there are virtually unlimited things they can do to destroy other businesses. They could for example only show messages on Google search pages thereby giving users the incentive to switch search engines.

They could reformat pages in such a way that they look unattractive.

Posted in Broadband, FCC, IMS, IP Communications, SIP, Technology, Unified Communications, Video, VoIP, WiMAX, Wireless

NextPoint Analysis

December 11, 2007

If you meet David Walsh a partner with One Equity Partners, you immediately think banker. For those of you who may not frequent the tiny (and blisteringly cold when I was there) island of Manhattan, banker generally means investment banker. At a telecom conference you can always pick out the bankers because they dress nicer than most telecom types. I recently had a chance to meet with Walsh and discuss the formation of NextPoint with him. Generally the “money people” are shielded from the communications and technology media as there are generally more technical people who are better at communicating with the “trade” media.

Posted in Broadband, Call Center, Conferencing, FCC, IMS, IP Communications, SIP, Security, Technology, Video, VoIP, WiMAX, Wireless

Security: The Best IP Topping of All

December 11, 2007

The Internet Protocol is one of the largest enablers of the last decade. It allows communications to take place wherever there is broadband connectivity. Voice over IP, video over IP, fax over IP… Just about everything runs over IP it seems. But this is old news – right?

Posted in Broadband, Call Center, IMS, IP Communications, Security, Skype, Technology, Video, VoIP

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