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Verizon Wireless Settles on Deceptive Marketing

October 24, 2007

I have extremely favorable ratings regarding Verizon Wireless BroadbandAccess. The speed of the system has been great over the many years I have used it. Lately, whenever I am on the service, I feel uncomfortable. Why?

Posted in Broadband, Conferencing, Consumer Electronics, FCC, IMS, IP Communications, Skype, Technology, Video, VoIP, Vonage, Wireless

NexTone/ReefPoint Merger Happening?

October 19, 2007

Has anyone heard anything about this rumor? There is a small amount of buzz about it but neither company will substantiate whether it is true. I see positive reasons for such a transaction to take place and I can envision it happening for a number of reasons. The result of a NexTone/ReefPoint combination would be a stronger company with greater product depth.

Posted in Broadband, IMS, IP Communications, SIP, Security, Technology, VoIP, Wireless

Comcast Customer Support

October 19, 2007

This morning I went to Wikipedia to look up the formal definition for the term ballistic. Most of us know there is a term “going ballistic” which basically means freaking out in a potentially violent manner. Wikipedia doesn’t have an entry for ballistic in the singular form but they do have the plural – ballistics - and they describe it as the science of mechanics dealing with the motion, behavior and effects of projectiles, especially bullets, gravity bombs, rockets and the like. Notice the definition has no mention of the word hammer. It has no mention of destroying your local cable office.

Posted in Broadband, Call Center, IMS, IP Communications, IPTV, SIP, Technology, Video, VoIP

Which PBX Manufacturers will Survive?

October 17, 2007

The following is a sidebar to the Publisher’s Outlook Column Microsoft’s Big Unified Communications Launch in the November, 2007 issue of Unified Communications Magazine. --- There are many PBX companies – well over 25. I am surprised how many of these companies survive “under the radar” thanks to their strong dealer network. Telephony is an interesting business in that relationships can be more important than technology and, oftentimes, price. Having said that, it is obvious that more and more companies will start looking for UC solutions and not just a plain vanilla IP-PBXs. This means every PBX company must immediately have ready UC solutions either capable of adding value on top of Microsoft’s solutions or else sold as a viable alternative. They must find a way to position themselves for the future and convince customers they are leading, not trailing, in UC technology. From there, they need to start producing leading-edge software.

Posted in Broadband, CRM, Call Center, Cisco, Conferencing, IMS, IP Communications, IPTV, Microsoft, Open Source, SIP, Speech Technologies, Technology, Unified Communications, Video, VoIP, Wireless

AT&Tâs Alternative Spectrum Buy

October 9, 2007

As you likely remember, Google was pushing the FCC to ensure the winner of the 700 MHz auction permitted open access to devices. Verizon was vocal about this being a bad idea but AT&T was more quiet. Now it may seem the reason AT&T was quiet had to do with the fact they were in the process of purchasing alternate spectrum from Aloha Partners. This was a smart move by AT&T. An impressive strategy. What is most interesting perhaps is the nation’s largest phone company hasn’t actually decided on what they will do with this newly acquired spectrum. Only in telecom do companies spend billions of dollars on things they aren’t sure how they will use.

Posted in Broadband, Consumer Electronics, FCC, Google, IMS, IP Communications, IPTV, SIP, Technology, Video, VoIP, WiMAX, Wireless

Some Early October News

October 9, 2007

In case you missed some of the recent market news, you should be aware that Disney Mobile customers fearing they have nowhere to turn can in fact pick up service from kajeet – the mobile phone service designed from a kid’s point of view. In addition, XO will be focusing more on the enterprise while Alcatel-Lucent fights rumors that AT&T will be dropping them in parts of their network going forward. To top things off, NTT DoCoMo and Mitsubishi Electric Corporation jointly developed a “wellness coach” phone in a bid to keep very busy people hassle-free and living a healthy life.

Posted in IMS, IP Communications, Science, Technology, Wireless

Taqua and Broadsoft Partner

October 7, 2007

Taqua and Broadsoft just announced they are partnering to bring Class 5 switch replacement and advanced services to service providers in the US and Canada. Taqua will be reselling BroadWorks to MSOs, CLECs and ILECS. The combined products can be deployed on the Taqua 7000 using interfaces such as PRI, GR303, TR08, POTS and other types of lines via SIP control. Why is this important? The relationship between the companies means it is easier to deploy an advanced communications solution without the hassle of ensuring Broadsoft and Taqua interoperate effectively. This in turn allows service providers looking to cost effectively deploy advanced services and best-of-breed solutions to do so rapidly.

Posted in Broadband, FCC, IMS, IP Communications, ITEXPO, SIP, Technology, VoIP, WiMAX, Wireless

TMCnet Searches

October 5, 2007

I thought it would be interesting to see what people search on when they come to TMCnet. It should be noted these searches are on TMCnet proper which unfortunately at the moment does not include blogs. These numbers should be taken with a grain of salt because if a search is embedded in a web link and that link is crawled repeatedly by search engine spiders you come up with a situation where numbers may be skewed. Be that as it may, it is worth sharing some of the information from the last month if for no other reason than as a diversion from more important pursuits such as doing your (and my) job. 1 Avaya No surprise here but shouldn’t Cisco be more popular based on company size and product portfolio? 2 Witness+Systmes I get the feeling this is one of those odd pages (with a typo by the way) that gets crawled repeatedly.

Posted in Apple, Broadband, CRM, Call Center, Cisco, Conferencing, Consumer Electronics, FCC, Google, Green, IMS, IP Communications, IPTV, ITEXPO, JITC, Microsoft, Open Source, Patent, Personal, Rates Technology, SIP, Science, Security, Skype, Speech Technologies, TMC Team, TMC Video, Technology, Unified Communications, Video, VoIP, Vonage, WiMAX, Wireless

Dialogic Buys Cantata

October 5, 2007

Dialogic has been gaining a great deal of momentum this past year and now this momentum has increased substantially as the company has just announced they will be acquiring Cantata. This deal gives Dialogic access to huge fax market share as well as the Excel and SnowShore product lines, significantly enhancing Dialogic’s position in the service provider market according to Jim Machi the company’s Vice President of Marketing. Machi also explained this acquisition will be significant for Dialogic customers as there is a great deal of service provider know-how which Dialogic will now have access to. He further mentioned the company is extremely excited about this transaction. In the nineties there were a number of companies in the DSP resource board market -- Dialogic, NMS, Brooktrout, Rhetorex, Aculab and Pika Technologies were some of these names. Through a series of acquisitions Rhetorex became part of Brooktrout which changed names to Cantata.

Posted in Broadband, CRM, Call Center, Cisco, Conferencing, IMS, IP Communications, IPTV, ITEXPO, Microsoft, Open Source, SIP, Speech Technologies, Technology, Unified Communications, Video, VoIP, Wireless

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