Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

IMS

TeamQuest

September 7, 2007

I recently had the opportunity to speak with TeamQuest Corporation’s director of communications, Keith Hanna, about the IP communications space, SIP and the overall direction of the company.   TeamQuest Corporation is a provider of IT Service Optimization, specializing in Capacity Management software. TeamQuest helps IT organizations consistently meet service levels while minimizing costs and mitigating risks.   To learn more about the company, read this article that appeared on TMCnet from earlier this year.   RT: Please outline your new corporate initiatives. KH: TeamQuest Corporation is the global leader in IT service optimization, specializing in Capacity Management software that helps IT organizations consistently meet service levels while minimizing costs and mitigating risks.   The company recently announced TeamQuest Performance Software Release 10 — the next evolution in enterprise-class Capacity Management software.   TeamQuest is focused on delivering software that meets the changing needs of the data center. The company is currently focused on extending its capabilities in the virtualized environment as well as providing TeamQuest software users with the ability to enjoy easy to use enterprise-class tools for investigating IT service performance.   Two new products, IT Service Reporter and IT Service Analyzer, are rich Web applications that provide a desktop-quality user interface accessible from a browser.   Release 10 also introduces the concept of IT Resources which facilitate customized views of IT infrastructure. IT Resources define relationships between hardware and software components, allowing users to view infrastructure components by tier, platforms, location, or in terms of the IT Services they support.

LiveVox

September 6, 2007

I recently had the opportunity to ask Louis Summe, CEO of LiveVox, about the company’s on-demand contact center solutions, their customers, and the IP communications space.   LiveVox provides on-demand, voice application solutions integrated with existing systems. The company is a leading contact center carrier, delivering on-demand inbound and outbound voice solutions.   To learn more about the company, read this article published on TMCnet from earlier this year or check out the LiveVox snapshot page.     RT: Tell me a little bit about LiveVox. LS: LiveVox provides an on-demand voice portal solution that delivers unique capabilities for the billing and collections industry, and offers the only global, multi-site management capability. Companies are no longer restricted to viewing and managing resources within one physical call center location at a time. Rather, management can allocate and manage resources across all locations, including offshore centers and those managed by third-party partners, giving them tremendous flexibility for how they run and optimize their businesses.

SIP Trunking Course

September 6, 2007

HelloSoft

September 6, 2007

I recently had the opportunity to ask Allan Johnson, vice president of business development in the wireless group at HelloSoft, about the evolution of SIP communications, wireless mobility and the direction his company is taking.   HelloSoft is a provider of VoIP technologies for wireline and wireless devices. The company enables mass deployment of low-cost, power-efficient, fully-featured multi-mode wireline and wireless devices by providing highly optimized RISC-based VoIP products.   To learn more about the company, read this article published on TMCnet from earlier this year.

Ulticom

September 2, 2007

I recently had the opportunity to ask Steve Northridge of Ulticom about IP communications, his business and what the future possibly holds for the company.   Ulticom deploys service-enabling communications software for the telecommunications industry with signaling software that enables deployment of mobility, location, payment, switching and messaging services within wireless, IP, and wireline networks.   To learn more about the company, read this article published on TMCnet from earlier this year.   RT: Please outline your new corporate initiatives. SN: Ulticom has been the world leader in signaling products with our Signalware platform which supports SS7, Sigtran, SIP and Diameter allowing our customers to focus on the value they bring through the deployment of applications on the carrier grade Signalware platform. New corporate initiatives are centered on our nSignia product line which leverages our Signalware platform to provide gateway functions packaged on a computer platform ready for deployment with no customer development required. The nSignia product line is in response to changing the signaling transport environment combined with the desire from our customers to isolate the signaling component allowing the customer application to be agnostic to the signaling requirements for different deployments.   RT: How is IP communications changing your company’s strategy? SN: IP communications has become pervasive. Traditionally, SS7 is transported over lower level protocols specifically designed to support SS7.

Miss Teen South Carolina

August 31, 2007

It is all about the education. Miss Teen South Carolina hit the nail on the head when she said our education system in the United States needs to improve so as she says, US Americans can one day hope to aspire to be as well-educated as the people of Iraq and South Africa. At least I think that is what she said – you may watch the video for yourself and decide. Of course as she reminds us, we need to also include the Asian countries so we can help build up our future.   If you haven’t seen the video, make sure you are sitting down first.

Alcatel-Lucent Changes

August 22, 2007

Cell Phone Contract Cancellation

August 21, 2007

Reef Point

August 16, 2007

I recently had the opportunity to ask Woody Ritchey, CEO of Reef Point Systems, about the future of IP communications and the challenges his business will face over the next five years. Reef Point is a provider of IP-based fixed-mobile convergence connectivity solutions that connect devices to networks — and networks to networks — enabling high-quality voice, data, video and multimedia sessions to flow, efficiently, securely and reliably. Reef Point offers an access-edge-to-peering-edge solution for wireless and wireline operators, which allows them to build IP-based network infrastructure to deliver today's network services and continue building on that same foundation for future applications. To see more about the company, please see TMCnet coverage here and the article titled: The FMC Border Architecture. Please outline your new corporate initiatives. Reef Point develops and delivers flexible, scalable and efficient fixed-mobile connectivity solutions that enable operators to securely navigate the ever-evolving access edge. Reef Point is the first to demonstrate session management across fixed and mobile networks through their Integrated Border Gateway. Additionally, Reef Point introduced the first IP Base Station Gateway.

Radisys

August 15, 2007

I recently had the opportunity to speak with Ray Adensamer of RadiSys about the evolution of the IP communicationsspace, the company’s application-enabling platforms and more.   RadiSys specializes s in developing open standards building blocks, especially in the ATCA and more recently MicroTCA spaces.   To get some more background the company, read my recent blog entry detailing the company’s success.   Please outline your new corporate initiatives.   RadiSys is a leading provider of application-enabling platforms for next-generation networks. Our Promentum ATCA (AdvancedTCA) family is built around the industry’s first fully integrated 10 Gigabit platform and modular building blocks, with the most recent family addition being our new high-density ATCA-9100 media resource blade. Through our 2006 acquisition of Convedia, RadiSys now also offers a comprehensive product family of Internet Protocol (IP) media server products and technology.
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