Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space



September 2, 2007

I recently had the opportunity to ask Steve Northridge of Ulticom about IP communications, his business and what the future possibly holds for the company.   Ulticom deploys service-enabling communications software for the telecommunications industry with signaling software that enables deployment of mobility, location, payment, switching and messaging services within wireless, IP, and wireline networks.   To learn more about the company, read this article published on TMCnet from earlier this year.   RT: Please outline your new corporate initiatives. SN: Ulticom has been the world leader in signaling products with our Signalware platform which supports SS7, Sigtran, SIP and Diameter allowing our customers to focus on the value they bring through the deployment of applications on the carrier grade Signalware platform. New corporate initiatives are centered on our nSignia product line which leverages our Signalware platform to provide gateway functions packaged on a computer platform ready for deployment with no customer development required. The nSignia product line is in response to changing the signaling transport environment combined with the desire from our customers to isolate the signaling component allowing the customer application to be agnostic to the signaling requirements for different deployments.   RT: How is IP communications changing your company’s strategy? SN: IP communications has become pervasive. Traditionally, SS7 is transported over lower level protocols specifically designed to support SS7.

Miss Teen South Carolina

August 31, 2007

It is all about the education. Miss Teen South Carolina hit the nail on the head when she said our education system in the United States needs to improve so as she says, US Americans can one day hope to aspire to be as well-educated as the people of Iraq and South Africa. At least I think that is what she said – you may watch the video for yourself and decide. Of course as she reminds us, we need to also include the Asian countries so we can help build up our future.   If you haven’t seen the video, make sure you are sitting down first.

Alcatel-Lucent Changes

August 22, 2007

Cell Phone Contract Cancellation

August 21, 2007

Reef Point

August 16, 2007

I recently had the opportunity to ask Woody Ritchey, CEO of Reef Point Systems, about the future of IP communications and the challenges his business will face over the next five years. Reef Point is a provider of IP-based fixed-mobile convergence connectivity solutions that connect devices to networks — and networks to networks — enabling high-quality voice, data, video and multimedia sessions to flow, efficiently, securely and reliably. Reef Point offers an access-edge-to-peering-edge solution for wireless and wireline operators, which allows them to build IP-based network infrastructure to deliver today's network services and continue building on that same foundation for future applications. To see more about the company, please see TMCnet coverage here and the article titled: The FMC Border Architecture. Please outline your new corporate initiatives. Reef Point develops and delivers flexible, scalable and efficient fixed-mobile connectivity solutions that enable operators to securely navigate the ever-evolving access edge. Reef Point is the first to demonstrate session management across fixed and mobile networks through their Integrated Border Gateway. Additionally, Reef Point introduced the first IP Base Station Gateway.


August 15, 2007

I recently had the opportunity to speak with Ray Adensamer of RadiSys about the evolution of the IP communicationsspace, the company’s application-enabling platforms and more.   RadiSys specializes s in developing open standards building blocks, especially in the ATCA and more recently MicroTCA spaces.   To get some more background the company, read my recent blog entry detailing the company’s success.   Please outline your new corporate initiatives.   RadiSys is a leading provider of application-enabling platforms for next-generation networks. Our Promentum ATCA (AdvancedTCA) family is built around the industry’s first fully integrated 10 Gigabit platform and modular building blocks, with the most recent family addition being our new high-density ATCA-9100 media resource blade. Through our 2006 acquisition of Convedia, RadiSys now also offers a comprehensive product family of Internet Protocol (IP) media server products and technology.


August 15, 2007

I recently had the opportunity to ask Mohamed El Mohri, CTO at Dialexia Communications, about the evolution of the IP communicationsspace and the direction his company is taking.   Dialexia Communications is best known for its next generation communication software and services. The company develops and markets a complete suite of IP-Telephony software and applications. It also provides advanced IP communications solutions to enterprises, service providers as well as resellers.   To get some more background the company, read this TMCnet article.   Please outline your new corporate initiatives.   For the next few years, Dialexia’s new initiatives will turn around the IMS architecture, core technologies, and services.   Our current products will migrate to IMS-readiness. The main outcome is expected to be more sophisticated and attractive IP communications services that will be able to run on various IP and legacy networks agnostically of the underlying access technology.   How is IP communications changing your company’s strategy?

The State of Telecom Competition

August 15, 2007

The Pittsburgh Post-Gazette has a great story on telecom competition. It is worth a read if you want to understand the plight of CLECs and the industry in general.   Here is an excerpt:  
Greensburg-based Remi Communications, which competes with Verizon in both the Pittsburgh and Philadelphia markets, could end up being charged more to access the delivery lines than it would if it signed up for Verizon's services as a regular customer, said David Malfara, company CEO. "That's above retail rates," he said.

Higher prices would reduce not only competition, but also, possibly, the incentive and money available for improving broadband access.


August 15, 2007

I recently had the opportunity to ask Jim Dalton of TransNexus about his business and the direction he is taking the company. As you may recall, I was on a VoIP peering panel with Jim over a year ago.   TransNexus provides  Operations and Billing Support (OSS/BSS) software platforms for VoIP Peering and network interconnect management.   How is IP communications changing your company’s strategy?   TransNexus was founded in 1997 to provide VoIP interconnect and settlement solutions. IP communications is the basis for our existence and has not changed our strategy.   How has SIP changed communications?   SIP applications are easier to develop than H.323. Therefore there are a lot of inexpensive SIP devices and plenty of competition.   What is the biggest request coming from your customer base?   The need to simplify operations and eliminate costs.   How are you answering their demands?   More automation, more intuitive interfaces and more tools for optimizing profits from the network.   What do you think of Google and Apple entering the telecom market?   This is good for companies that are challenging the traditional telecom model before telcos.

Aperio CI Interview

August 15, 2007

I recently had the opportunity to speak with William Mich, chairman and chief executive officer of Aperio CI, and get his thoughts on where the market and his company is headed.   As you may recall, the company has a unique way of generating more revenue for service providers and moreover can reduce churn while increasing ARPU. To get some history on the company, be sure to read this article I wrote last year about how Aperio CI can help service providers generate more revenue.   ----   Please outline your new corporate initiatives.   Aperio CI is focusing on helping service providers better understand the propensities and behaviors of their customers, which ultimately will enable them to deliver more targeted and compelling offers that result in longer customer lifecycles, enhanced brand loyalty and greater profitability.   How is IP communications changing your company’s strategy?   IP communications gives providers many more options in terms of delivering value-added content. As a result, our company has become more refined in mapping customer attributes to help providers deliver the right offer to the right customer at the right time.   What is the biggest request coming from your customer base?   Finding solutions to reduce churn and build brand loyalty.   How are you answering their demands?   We have developed a comprehensive suite of technologies to help customers understand the attributes of both desirable and less than desirable customers, and customize offers that will motivate good customers to stay with the brand.   What do you think the future of the market is?   We are extremely optimistic that providers will pay equal -- if not more -- attention to retention. Savvy providers understand that keeping good customers is much more profitable and operationally sound than having to acquire a significant base each year.   How does the US growth rate in the U.S.
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