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TransNexus

August 15, 2007

I recently had the opportunity to ask Jim Dalton of TransNexus about his business and the direction he is taking the company. As you may recall, I was on a VoIP peering panel with Jim over a year ago.   TransNexus provides  Operations and Billing Support (OSS/BSS) software platforms for VoIP Peering and network interconnect management.   How is IP communications changing your company’s strategy?   TransNexus was founded in 1997 to provide VoIP interconnect and settlement solutions. IP communications is the basis for our existence and has not changed our strategy.   How has SIP changed communications?   SIP applications are easier to develop than H.323. Therefore there are a lot of inexpensive SIP devices and plenty of competition.   What is the biggest request coming from your customer base?   The need to simplify operations and eliminate costs.   How are you answering their demands?   More automation, more intuitive interfaces and more tools for optimizing profits from the network.   What do you think of Google and Apple entering the telecom market?   This is good for companies that are challenging the traditional telecom model before telcos.

Aperio CI Interview

August 15, 2007

I recently had the opportunity to speak with William Mich, chairman and chief executive officer of Aperio CI, and get his thoughts on where the market and his company is headed.   As you may recall, the company has a unique way of generating more revenue for service providers and moreover can reduce churn while increasing ARPU. To get some history on the company, be sure to read this article I wrote last year about how Aperio CI can help service providers generate more revenue.   ----   Please outline your new corporate initiatives.   Aperio CI is focusing on helping service providers better understand the propensities and behaviors of their customers, which ultimately will enable them to deliver more targeted and compelling offers that result in longer customer lifecycles, enhanced brand loyalty and greater profitability.   How is IP communications changing your company’s strategy?   IP communications gives providers many more options in terms of delivering value-added content. As a result, our company has become more refined in mapping customer attributes to help providers deliver the right offer to the right customer at the right time.   What is the biggest request coming from your customer base?   Finding solutions to reduce churn and build brand loyalty.   How are you answering their demands?   We have developed a comprehensive suite of technologies to help customers understand the attributes of both desirable and less than desirable customers, and customize offers that will motivate good customers to stay with the brand.   What do you think the future of the market is?   We are extremely optimistic that providers will pay equal -- if not more -- attention to retention. Savvy providers understand that keeping good customers is much more profitable and operationally sound than having to acquire a significant base each year.   How does the US growth rate in the U.S.

TMCnet New Traffic Record

August 15, 2007

Thanks to all our readers and visitors who have allowed TMCnet to achieve a new traffic record in July 2007.   Here are the numbers:   Page Views 30,977,147 Average Visit Length 35:45 Unique Visitors 3,078,409   Page Views refers to actual pages viewed. So if you look at three articles a month on TMCnet you represent 3 page views. Our prior average was 20 million.   30,977,147 represents a 50+% increase over the prior record.   Average Visit Length represents how much time a person spends on the site   Unique Visitors represents how many unique viewers came to TMCnet in the entire month.   Thank you also to the TMC team for continuing to produce content our audience finds compelling.

Acme Packet

August 12, 2007

Kevin Mitchell, Director of Solutions Marketing for Acme Packet, gave me this exclusive interview. Take a look at what he told me about VoIP security, the impact of wireless technology, and a particularly surprising prediction on the future of communications.   A leader in session border control solutions, Acme Packet prides itself on delivering trusted, first-class interactive communications across network borders. Find out more about them and their business solutions here.   How is IP communications changing your company’s strategy?
IP interactive communications is central to our company's strategy and direction.

Touchstone Technologies

August 11, 2007

I recently had the opportunity to ask Touchstone Technologies CEO Mark Stacy about his business and the direction he is taking the company.   Touchstone is a Hatboro Pennsylvania based test and measurement company specializing in software-based solutions for active testing (load generation, stress testing, feature/function testing) and passive testing (network monitoring, analysis, QoS determination, back-office integration for SLA’s, etc.) of IP communications networks.   Please outline your new corporate initiatives.   Touchstone is currently focusing development on testing solutions that are aimed at technology deployers (e.g. integrators, installers) and SLA monitoring and diagnostics. While traditionally, the "nuts and bolts" were de rigueur for lab environments, there is a definite trend towards more simplistic solutions that can be plugged into a network, discover other test components, and begin a prescribed testing and analysis function. 

HBF Group

August 11, 2007

I recently had the opportunity to ask HBF Group, Inc. / 911 Services Executive Vice President of Business Development Jim Shepard about his business and the direction he is taking the company.   HBF/911 Services focuses on the design, development, implementation and support of Enhanced 9-1-1 (E9-1-1) emergency telecommunications systems.   Please outline your new corporate initiatives.   HBF is focused on true Next Generation 9-1-1 products which will allow real-time routing of 9-1-1 calls based off of both consumer and network provided location information.

AudioCodes Interview

August 10, 2007

Anyone in the IP communications business knows quite well that Alan Percy is one of the most well-connected and knowledgeable players in the space. Alan’s day job is Director of Business Development at AudioCodes and I swear his night and weekend job is to travel this great country of ours and the world at large and attend any and every communications event known.   There are few events I go to where Alan is not present. Even I envy his frequent flyer account.   Percy’s years in the business have given him deep relationships at companies making networking equipment, PBXs, ACDs, call center software, softswitches and just about anything and everything in communications.   AudioCodes is a provider of communications enabling equipment, gateways, SBCs and so much more. As the market evolves; I thought it made great sense to pick Alan’s brain about the future of communications.

Hughes Systique Corp Interview

August 9, 2007

I recently had a chance to interview Arjun Roychowdhury, Director, IMS & Broadband Applications Hughes Systique Corp. Arjun will be a speaker at Internet Telephony Conference & Expo in September and I thought it worth getting his thoughts on a number of issues.   Please outline your new corporate initiatives.   We have started a SIP & IMS Technology consulting service that has hit a niche in the market. There are many market IMS services (VDC, In-Stat, Gartner etc.) but no pure 100 percent technology consulting solutions. To address this space, my company consults in SIP & IMS technologies, helping OEMs migrate to IMS, architecture consulting and standards update via subscription services.

T-Mobile VoIP

August 9, 2007

Andy Abramson really likes T-Mobile’s VoIP plan based on a potential new device the company could be rolling out soon in the US. What is the device? Something which allows FMC for the home and small business market. It allows up to two SIM cards to be embedded in it meaning it can likely support two mobile phones.

Voice Peering Growth

August 8, 2007

Last year I proclaimed it the year of VoIP peering. 2007 is becoming the year of rapid VoIP peering growth. Case in point is the Voice Peering Fabric or VPF who recently stated they have reached a 200 billion minute run-rate up from a 100 billion minute run-rate in October 2006.   I recently had a chance to see the VPF’s New York location at the Telx carrier hotel at 60 Hudson Street. Believe it or not, this was my first trip to 60 Hudson.
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