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IMS

Game Over for LECs

February 23, 2006

I have been meaning top read this article for a few weeks. It is the Verizon view on network neutrality and there are some good points made by the telecom giant. But here is a thought that hasn’t come up yet. Let’s assume that Verizon charges Google for high-speed access to their customers and let’s say that Google tells Verizon to find the deepest lake they can and take a high-dive into it.

Google then sends its customers a Tivo like device that delays broadcasts a bit.

Call Center E-Learning

February 22, 2006

Here is an article I came across that talks about e-learning, call centers and service providers. I thought it was good and decided to pass it along. It will run in a future issue of Customer Interaction Solutions Magazine.

The issue of customer satisfaction is important and when you think of the Vonage IPO you realize that customer churn is a major factor in the success of going public, being sold or doing business in general.

As you may have read in my most recent Vonage blog, 11% of new Vonage customers come from referrals. Anything a service provider can do to increase customer satisfaction rates is important.



IMS Forum News

February 22, 2006

I recently wrote about the name change at the IMS Forum and followed up with an interview with IMS Forum founder Michael Khalilian. The momentum is indeed building in this association and the market as I just learned that Convedia will be a founding member of the IMS Forum and moreover Peter Briscoe from Convedia will be named to the board of this leading industry association.

Certainly this is great news for the IMS Forum, Convedia and the IMS market in general!

By the way, I just did a search on TMCnet and found that Sonus is also a founding member.

Here is a recent interview I conducted with Sonus CEO Hassan Ahmed on IMS and other topics. This interview is also going to appear in the first issue of IMS Magazine which is mailing soon.





IMS Forum Interview

February 21, 2006

I recently had a chance to announce the news that the IPCC was changing its name to the IMS Forum. Since then, TMC has had a chance to interview Michael Khalilian the Chairman of the IMS Forum on his association and the IMS market.

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What is the mission of the IMS Forum?

The mission of the IMS Forum is to accelerate the adoption of IP Multimedia Subsystems (IMS) by providing an environment for discussion and resolution of real-world implementation issues relating to interoperability, best practices, and standards-based architectures in the application layer. In addition, the Forum will provide consultancy to the industry, service providers, and vendors on best practices and approaches for IMS rollouts and interconnectivity. Also of note, is that the IMS Forum will also provide consultancy and expertise to the industry on best practices and approaches for IMS rollouts, interconnectivity and convergence.





Motorola IMS

February 21, 2006

I recently had a chance to interview Srini Rao, Senior Manager, Strategy, Core Networks, Motorola on the topic of IMS. As you may know, TMC is launching IMS Magazine this month and in fact the magazine is being printed as I post this entry.

Here is the interview:

Please describe IMS in 50 words or less.

IMS is an IP-based system that allows network operators to integrate voice and multimedia communications and deliver them across various access networks in real-time.

Tremendous IMS Article

February 18, 2006

Here is a truly wonderful article detailing how carriers are going to be deploying IP Multimedia Subsystem technology and how this will allow consumers to do so much more with their telephony. This article also touches on the underlying technology and mentions that no one has a full IMS based network yet. Many service providers are going in that direction but to date there just aren’t enough IMS ready products to build a full network.

It would seem based on this article that Lucent is doing well so far in selling IMS systems to the largest US based carriers. I have been speaking with other companies that are also beginning to sell many IMS based products.

Nokia Predicts Massive IMS Growth

February 17, 2006

According to this article Nokia thinks the IMS market will be huge. There are a number of reasons including the need for more revenue creation opportunities and services. Services like mobile video and fixed mobile convergence are discussed in the article.

Here are some excerpts:

IMS has been a focus at this year's mobile industry trade show in Barcelona, with announcements from firms such as TeliaSonera, Ericsson, Vodafone and Nokia on plans for the technology.

IMS is a platform that allows telecoms providers to quickly rollout new services, such as video calling, and it allows consumers to use one phone which automatically switches between mobile and fixed-line networks.

"The IMS market is not big yet, but it is of strategic importance," said Kai Konola, head of strategy at Nokia's networks unit.

"In 2006 I would expect it to be in the ballpark of 100-200 million euros. In 3-4 years time it will be an over 1 billion market," he said.

Electronics manufacturer Flextronics said in a statement more than 200 fixed-line and mobile telecom operators were running trials using IMS.

Every major technology firm, including the world's top network maker Ericsson and U.S.













NexTone on IMS

February 14, 2006

IMS Forum

February 12, 2006

The IPCC announced they will be changing their name and altering their coverage to IMS becoming the IMS Forum. Michael Khalilian and his team at the IPCC have done an amazing job for the VoIP industry. The association started as the Softswitch Consortium and has now evolved into the IP Multimedia Subsystem. This is huge news and is great for those companies looking to get into IMS as this association should further the needs of service providers and equipment providers alike.

For more information check out the IPCC website until the new IMS Forum site is up and running.

IMS Questions

February 10, 2006

As part of my first Publisher’s Outlook in the upcoming IMS Magazine I asked some industry experts what they thought about the IMS market. Here is the result of our e-mail discussions:

Please describe IMS.

Grant Henderson, Executive Vice President of Marketing and Strategy, Convedia -

The IMS is the most recent refinement of an IP-based enhanced services architecture. The 3GPP, by embracing proven technologies from early wireline VoIP service architectures, and then adding important IP-based mobility service features, have defined an enhanced services architecture with universal industry relevance and appeal.

Paul Longhenry, VP Business Development, Sonim Technologies -

IMS is a standardized application delivery framework designed to provide a common switching element that wireless, wireline, and cable carriers can use to rapidly deploy, integrate, and manage all SIP-based services.

Kevin McCracken, Director of Product Management, NewStep Networks -IMS is a core network framework that is intended to enable the development and delivery of new services that can be delivered across any type of access network to any type of device. IMS capitalizes on IP and SIP to break free of proprietary, vertically integrated, core network platforms (e.g., voice switches) that restricted what services could be deployed, and how they could be deployed.







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