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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

IMS

IMS is our Future

February 10, 2006

This article will be a portion of my first column in Volume 1, Issue 1 in the new TMC launch, IMS Magazine.

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Never before in my history in the telecom space have so many agreed on something so quickly. IMS is supposed to take over the world. It will unify wireless, wireline and all communications like never before. It will allow small developers to develop applications and deploy them to networks with millions of subscribers overnight.



VoIP Trends

February 2, 2006

I have now been asked three times in one day what the trends were from the last Internet Telephony Conference & Expo last week in Ft. Lauderdale, Fl. I would have to say that the fixed mobile convergence and IMS conference tracks had a tremendous amount of energy and were standing room only. These sessions were just about as exciting as it gets and conferees and speakers seemed to feel that the audience was thirsty for more information. We have been asked by more than one speaker to dedicate more time to these sessions just to allow for the large amount of Q&A.

At the opposite end of the VoIP spectrum is IP contact centers where the sessions were also standing room only. The contact center market had seemed to slow for a few years.

What is happening in VoIP

January 27, 2006

If there is a single trend I have observed this week it is that VoIP is really happening. I spent a good deal of time interviewing companies exhibiting at the Internet Telephony show and they told me that the buyers at this show are more serious than ever. Many companies are selling product on the show floor.

I am further blown away by the international nature of VoIP. This week I have seen more and more service providers and enterprises coming from Africa, Asia, Latin America and everywhere else.

At the networking receptions the most frequent discussions I heard were about SIP, IMS, SOA and VoIP security.



SIP Magazine is Here

January 25, 2006

Asterisk's Mark Spencer Speaks

January 24, 2006

The keynotes at Internet Telephony Conference & Expo keynotes kicked off today, the first day of this four-day event, with Mark Spencer of Digium/Asterisk to a huge audience.
 Mark started his talk by saying that his company runs VoIP on a network that is as he calls it "the the worst case scenario" and doing so allows them to find out if products are broken before others find problems. As developers they are thrilled to run on a network not designed for perfect voice delivery but not everyone in the company is as excited by this strategy (for obvious reasons).

Spencer says he also has to be sensitive to customer calls as people associate telephone quality with the products you make. Mark mentioned that his phone system was recently inundated by callers looking for a very funny message (Mark indicated the sound clip is available on CD and did not explain how you could hear it if you missed the conference). The message is a funny take off on a busy call center.


Bush to Nominate Robert McDowell to FCC

January 23, 2006

President George W. Bush is expected to nominate telecommunications lawyer Robert McDowell to fill the third Republican seat on the five-member Federal Communications Commission according to a story from Reuters. This news is crucial to the future of telecommunications because McDowell serves as senior vice president and assistant general counsel at Comptel, a group representing companies that primarily compete against big telephone carriers like AT&T Inc. and Verizon Communications.

It may not be common knowledge that AT&T was a powerful lobbying force against the incumbent telephone companies and the acquisition of the company by SBC has reduced the competitive lobbying burden on all LECs proportionately.

It goes without saying that if McDowell is nominated it will be a big win for consumers in 2006 as I expect McDowell to be pro competition. Not faux competition with concepts like tiered-Internet services being thrown around in an effort by incumbent providers to hold content providers and consumers hostage.

In the worst case scenario McDowell will be outvoted repeatedly but at least will ensure the American people have a strong ally in the FCC. Comptel has been perhaps the most vocal critic of FCC Chairmen Michael Powell and Kevin Martin and as such it may be a bit awkward to have McDowell as a commissioner at all.

Still, I hope the commissioners and the Bush administration realize that putting a pro competition pro CLEC representative on the commission is exactly what we need to ensure we have balanced dialogues in the FCC and the interests of the average Joe are always represented.







More on SIP

January 22, 2006

The SIP market is growing so quickly it is exciting that it defies growth projections. I wrote about SIP just today and how the standard is now so closely intertwined with VoIP, it is tough to see where one technology stops and the other picks up. Incidentally the first issue of SIP Magazine is printed. I haven’t seen it but will get my hands on a copy tomorrow.

The SIP Standard

January 22, 2006

It is also great see that a single standard like SIP has emerged as something we can all rally around. What may have really slowed industry growth in years past was a plethora of standards that sewed more confusion in the market than necessary. When you have so much confusion in a market you slow purchasing and the industry can't get off the ground effectively. I think we don’t have that problem anymore and now the challenge for the industry is to ensure we don’t have to fear a two-tiered Internet that chokes our access to consumers.

SIP turned out to be not only a standard that was logical for the market to adopt but it also benefited from being the standard that was becoming most popular on September 11th.

ITEXPO Can't Miss Events

January 21, 2006

The worst thing you can do at an industry event is miss one of the most important things that are happening. At Internet Telephony Conference & Expo next week for example there is just so much happening that you will be hard-pressed to find something you shouldn't attend. There are just so many unique educational events that you should make sure to get plenty of rest every night.

Here are some of the things I suggest you do while at the show. First and foremost, come by and say hello to me at a reception.

One Little, Two Little, Three Little Internets

January 21, 2006

Here is the unedited Publisher's Outlook from the February 2006 issue of Internet Telephony Magazine:


We live in a country that prides itself on being on the forefront of technology yet we are behind in many ways. Interestingly we seem to constantly lag when it comes to communications infrastructure. While we brag that our country invented the Internet and probably 90% of the world population realizes how important the Internet is in business and our personal lives, no one in the United States is stepping up to the plate to ensure we will have the best Internet possible in this country.

First a word on cell phones. The US along with a small handful of other countries have standardized on various wireless network technologies.


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