Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


News from Jabra, Nimble, Polycom and More

November 18, 2015

When Hired Gun Managers Fail

November 11, 2015

What happens when you intersect the Innovator's Dilemna with investment, ROI and stragic planning? Especially since new, disruptive technologies aren't adopted overnight - they can take ten years or more to be widely accepted. Conversely, investors are generally more short-term oriented.

Bottom line: markets have their own timing which require companies to adapt.

GENBAND's KandyMobile comes to NYC

October 2, 2015

GENBAND's Kandy communications Platform-as-a-Service solution recently celebrated its one-year anniversary by bringing its KandyMobile vehicle to popular nightclub, LIGHTBOX in New York City on September 30, 2015. Kandy allows any developer to embed real-time communications into their applications fairly easily but more importantly, the solutions subsequently become carrier-grade.

They had a number of interesting demos at the event. SkywriterMD (above) had its demo on the bus pictured at the start of this post.

Salesforce and Microsoft Skype for Business Collaborate

September 17, 2015

Microsoft and Salesforce are getting cozy: The two have decided to extend their strategic partnership to connect their productivity apps and services, with the end goal of more personalized, customer-driven sales activities, achieved through streamlined collaboration.

The two leaders plan to mash up Salesforce with Skype for Business—which will be hosting a conference at this year's upcoming ITEXPO in Anaheim—OneNote, Delve and Windows 10, starting with the Salesforce App for Outlook, which works with Outlook 2013 and Office 365, and Salesforce1 Mobile App for Microsoft Office.

After that, Salesforce will next integrate Microsoft’s unified communications (UC) suite, Skype for Business (formerly known as Microsoft Lync) into its new Lightning Experience. Lightning is the renamed core customer relationship management (CRM) product for Salesforce.

Also in the second half of next year the two will launch the Salesforce1 Mobile App for Windows 10.

These two companies which were once bitter enemies have learned to work closely together - acknowledging the synergies between the dominant Salesforce platform and Microsoft's Skype for Business 

solution which is growing rapidly.

In just two weeks, Paco Contreras, Herrera Director WW Product Marketing - Skype for Business will be keynoting ITEXPO in Anaheim, California and I hope he touches on this new collaboration and the benefits it will bring to customers worldwide.

Accuris Networks Helps Stich Together Cellular and WiFi Networks for Carriers and ISPs

September 13, 2015

This past week saw the launch of a plethora of new Apple devices – specifically two new phones which will shoot and edit 4K video as well as a new iPad Pro which sports a massive 5.6 million pixels. Moreover, the phones have 12MP cameras which replace the previous models which had 8 MP. That’s a 50% increase in potential pixels in photos. What this means, is even more demands on wireless broadband networks as these phones hit the market.

Dialogic: The Software Powering Next-Gen Networks

August 27, 2015

Much of the communications solutions industry owes a debt of gratitude to Dialogic – the company that really helped pave the way for the once disparate worlds of voice and data to work together. The company was a major player in the communications enabling equipment market in the eighties and nineties allowing "off the shelf" computers for the first time, to host telephony apps. If you’ve heard the acronyms CTI or computer telephony integration or just plain CT it’s because Dialogic, NMS and a few other companies permitted computer servers to handle media processing tasks. If you’re interested in more about the company – check out my posts or those on TMCnet.

What Onvoy Acquisition of Broadvox Means

August 5, 2015

The US Government’s Federal Reserve has kept interest rates low for longer than any time in my lifetime. It is unprecedented really. As a result, companies are able to grow quickly through acquisition. In fact they are being forced to in many cases to stay competitive.

Expect Cloud UC Player BroadVoice to Acquire and More Inside Scoop

July 27, 2015

BroadVoice begins to construct new headquarters

BroadVoice has been having a great deal of success lately – they’re moving to a new HQ, ranking at 316 on the fastest growing U.S. company list by Deloite and adding new features to their hosted communications platform. To find out more I had a chance to interview company CEO Jim Murphy – I hope you find it useful.

I’ve been seeing the BroadVoice name more than ever – what’s changed to make this possible?

Broadsoft, Nimble Storage, Vodafone, Hibernia, Sonus and other video Interviews

June 30, 2015

Erik Linask of TMC interviews Hugh Shannon of Avotus

My video team has been at some of the latest shows in the telecom and tech space and we’ve been gathering the latest and greatest news from the events. Here are the companies that were interviewed.


Cloud Expo New York 2015

 Erik Linask of TMC interviews  Andrew Moraski of Vodafone

HP's March into Simplifying NFV

May 22, 2015

Arbitrage is one of the great opportunities which presents itself repeatedly in tech. In the nineties, something called international callback allowed am international caller to dial a number in the US and hang up – only to have a US-based call at a lower per-minute rate initiated on their behalf. Many hundreds of millions of dollars were spent on this market for hardware, software and service thanks to the arbitrage opportunity to save money on calling minutes.

VoIP continued this trend with even greater arbitrage and carriers spent billions on equipment to save money carrying phone calls on networks.

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