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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

VoIP

What Skype for Web Means for WebRTC

November 14, 2014

 


Skype has finally decided to bring its VoIP and video platform to the web in an effort to better compete with a new wave of companies leveraging browser-based WebRTC technology. Today, they announced Skype for Web (Beta) which works with Chrome, Firefox and IE 10 or above. Recently, I mentioned how Microsoft has really been making some smart moves lately which make the company more relevant and ORTC/WebRTC support is certainly one of the most important areas in the communications space. My colleague Doug Mohney agrees when he says this isn't your father's Microsoft.

The simple reality about this move is it may make it tougher to compete with Skype as a pure WebRTC video or audio play as Skype obviously has a bigger name and bundles its solution with other Microsoft products.






10 Reasons Why Microsoft is Winning

November 11, 2014

With new CEO Satya Nadella at the helm, Microsoft is changing and into something it needs to be. A company embracing a changing tech landscape. It is apparent that Redmond has woken up to the threats that it faces in today’s world. Over the past decade they've been bleeding from a thousand cuts.

Birdstep Improves Wireless User Experience, Reduces Churn

October 17, 2014

A smartphone user can get tripped up easily when in motion as today’s smartphones look for WiFi networks to connect to and oftentimes aren’t able to fully connect to such signals, meaning a phone’s broadband connection can be in limbo. Nothing can be more frustrating than having connectivity issues like this when your GPS software is trying to determine which route has the least traffic and you need to decide whether to go right or left at a busy intersection.

Poor service quality which can be caused by the arbitrary switching to an inferior network leads to churn and churn costs a carrier money. Quality issues don’t just center on data as quite often a challenge for carriers is providing voice service levels which are solid enough to keep a customer happy.

Finally Some Sanity at the FAA and EASA

September 26, 2014


For many years I have complained about FAA regulations that defied logic. In 2008 I said the following when pondering if gadgets make airplanes crash:
First you can use laptops on planes -- even during take off. Then you can't. Then you can -- but not after the aircraft door closes.


MagicJack founder Dan Borislow, RIP

August 10, 2014

A few weeks back Dan Borislow passed away from a heart attack after a soccer game. Dan gave me one of the most gracious interviews I ever had. It was years back and I remember it like it was yesterday. His passion for what he was doing was like few others and you could see he was one of those people who could almost will themselves into success.

The PBX Squeeze and How You'll Benefit

July 3, 2014

The following diagram is borrowed from the substantial cranial database of TMC partner in WebRTC Expo and UC University, Phil Edholm who was a major tech driver at Nortel and Avaya for decades. It was modified a bit by me.



The state of the PBX market can be summed up by this chart showing existing vendors getting squeezed between Microsoft coming from the OS down, Cisco coming from the router out and cloud and open-source coming from the bottom up in terms of pricing. In short, it is a tough time to be a PBX vendor.

What's the Future of SIP Trunking, IoT, Cloud and WebRTC?

July 2, 2014

Gary Audin shares his insights on the future of technology

Does the cloud have challenges you should be aware of? Is IoT the future? If so, how should carriers react? Weill WebRTC change how companies communicate internally?

Everything We Know About Disruption is Wrong

June 18, 2014

People in the tech space generally accept the Innovator's Dilemma written by Clayton M. Christensen as fact - companies need to either disrupt or be disrupted. Jill Lepore writing for the New Yorker Magazine questions much of what is "accepted wisdom" or as Al Gore might call it, "settled science" in a well-researched and written piece debunking much of what techies have believed for decades.

Lepore's argument is that the book uses handpicked case studies which aren't necesarily cut and dry in terms of their outcomes. Moreover, the innovators aren't always more successful than the incumbents as you can see from this passage below:

In fact, Seagate Technology was not felled by disruption.

AudioCodes: A Solid WebRTC Money-Making Story

June 17, 2014

Alan Percy had a challenge... The Senior Director of Marketing at AudioCodes saw the promise of WebRTC three years ago... And he saw how disruptive it could be for his company which provides communications equipment for enterprises and communications service providers. He approached his engineers and told them they need to start thinking seriously about this new standard.

WebRTC Expo 2014 Atlanta Live Blog

June 17, 2014

Updated June 19, 2014 6:30 pm EST

The webifications of communications is transformational and at its core its WebRTC says Phil Edholm as he kicks off WebRTC Expo in Atlanta at the Cobb Galleria. He says that WebRTC is the next wave of communications. He went through a number of waves - in tech and telecom. He pointed out that the Web needed time ot take off as infrastructure was built.

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