Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

VoIP

Sprint Tries Desperately to Block AT&T, T-Mobile USA Merger

June 28, 2011



At a time when wireless broadband is becoming so important to US consumers and businesses, how can it make sense to have less choice in the market? Moreover, as carriers shift from all-you-can-eat pricing to a tiered system, isn't it obvious that wireless charges for consumers are going to skyrocket?

These are some of the arguments opponents to the merger of AT&T and T-Mobile USA are making but AT&T spends so much on lobbying and is so well-connected, they seem to be close to getting their deal done.

The situation for Sprint is so dire, the company's CEO Dan Hesse is doing virtually anything he can to prove the deal is bad for consumers. This includes an 18-state push and tripling of the time he spends in front of Congress and regulatory bodies.

Generally any action has positives and negatives associated with it and Hesse has to prove that on balance, AT&T will either provide inferior service or higher prices as a result of this merger.

Certainly the momentum is on the side of AT&T and not Sprint but the government does need to sign off on this deal and if he can find enough sympathetic listeners he may be able to kill this deal or at least make AT&T have to give up some very painful items to get it done.

More from Bloomberg BusinessWeek.











Microsoft, Apple & Twitter News June 27, 2011

June 27, 2011

It’s been a busy day in tech and communications news – so far these are a few of the stories worth knowing about:

Microsoft needs to get larger? Scott Rothbort at TheStreet gives us eight companies Microsoft should buy – and you know what, some of these make great sense such as Adobe & Netflix but in reading the article, I wonder if Yahoo! makes sense anymore.

VoIP Veteran Tribolet Joins magicJack Vocaltec

June 24, 2011

Michael Tribolet is a true IP communications veteran and was the Vice President of Operations at Dialpad - a VoIP leader in the nineties. He then went to Vonage America and became President. He also worked at Managing Director and CEO of ACN Europe BV - a company with 1,500 employees.

I have known Mike for years and its good to see him back in the VoIP space where he has been part of so many important companies which shaped the market.

magicJack Vocaltec CEO Dan Borislow who I last interviewed here had the following to say:

Michael has successfully created and delivered value to investors and VoIP companies for over ten years.







Avaya's Support Strategy Emulates Successful Cancer Diagnostic Systems

June 23, 2011

It is an unusual occurrence for me to receive a call from any company to discuss their support. Generally the media gets all warm and fuzzy about tangible things like new product launches – scoops and items you can put in the category of breaking news. Ironically though if you ask most companies what differentiates them from the pack, service and support is typically the most common answer. Yet, I can’t remember other companies asking me to meet their new head of global services.

Quad: The Death of E-mail and Cisco's Social Enterprise Ambitions

June 20, 2011

Quad moves to the cloud, has native Cius tablet support and offers better interoperability

Last week I took a train into the city from TMC’s Connecticut HQ to spend time with the Cisco Quad collaboration team – using Cisco telepresence technology and it was a fascinating look into the company’s foray into a post-email, collaborative enterprise world. First things first, I wrote about Quad and spoke with Murali Sitaram VP/GM of Cisco's Enterprise Platforms unit last September and since then Quad has not been talked about much in the media and has limited buzz in the market. Moreover, Cisco is repositioning itself – lightening up on consumer products meaning much of the company’s messaging has been in other areas of the market including launching consumer telepresence product UMI – something which should never should have gotten the green light.

Telecommuting Tax: Now The States Are Killing Jobs

June 16, 2011


In August of last year I explained why there are so few jobs – in part the problem revolves around demonizing the successful by our politicians and in-part because of excessive taxation. Part of the support for my post was an opinion piece from Michael Fleischer of Bogen Communications – a company in the telecom space I have followed for over a decade-and-a-half. Some of you may think Fleischer is complaining too much and he needs to give back more of the money he earns to be fair – but you should know that in New Jersey he has to pay $74,000 so a worker can take home $44,000.  He doesn’t mention this but I will – if he then is lucky enough to make profit he could pay 50-60+% of that money back out to the government through federal and state tax as well as various fees – real estate taxes, regulatory compliance, etc.
Watch the latest video at video.foxbusiness.com

This week Fleischer was on Fox Business and isn’t any happier with the state of the US economy and has nothing for venom to spew at politicians who make it more difficult for his company to succeed.




Top 20 VoIP Innovators

June 13, 2011

Angry Birds Ad From T-Mobile a Must Watch For Fans

June 13, 2011

8x8 Speaks Out About Skype Deal (Video)

June 13, 2011

Spreadable Shuts Down - Why?

June 10, 2011



While reading a blog post from telecom and channel partner thought leader Peter Radizeski, on how small businesses are responsible for much of the nation's hiring I learned about the fact that Grasshopper is shutting down its Spreadable company - an organization focused on word-of-mouth spreading of customer referrals.

I haven't talked with the people at Grasshooper in years - certainly not since they changed their name to Grasshopper - but I have often had conversations with others in the market about how their marketing campaigns seem to be the most untargeted in the space since much of it is being placed on satellite radio. According to the company's competitors, their marketing is as shotgun as it gets because - they seem to be purposefully utilizing mediums which are difficult to measure and they are relatively nonexistent online.

And as more decisions are being made on the web - this is quite a surprising and counter-intuitive strategy.

But when I started to read the first post from the company related to why they shut down Spreadable I could see they understand digital marketing quite well - its just surprising that you rarely see them online. Kind of a paradox I got to thinking. It is worth mentioning Spreadable too relied on Satellite radio among perhaps other mediums for its sales.

Another thought I had while reading is what company shuts down a business and then celebrates its failure in public via a four-part series?









Featured Events