Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

VoIP

VocalTec adds magicJack to Name

May 22, 2011

In Life and Internet Telephony, Timing is Everything

VocalTec will now become magicJack VocalTec Ltd. – a nod to the fact that most Americans see more magicJack ads than they do even McDonalds and name recognition for VocalTec is virtually zero – except for the handful of us in the VoIP space in the nineties.

The personal irony for me is that Microsoft NetMeeting was an Internet telephony software package which was given away for free by Redmond shortly after VocalTec announced a paid product. As a result, VocalTec had to refocus completely on hardware gateways and Microsoft became the leader in VoIP.

Avaya SMB Event Features Cake Boss

May 17, 2011

Avaya Press and Analyst SMB Live Blog.



At an Avaya Event here in New York City, the company is set to detail its plans to migrate Nortel users to Avaya's IP Office 7.0. According to Isabelle Guis (pictured) General Manager of of the SME Communications Business Unit, the company now has 30 million users - 14M of those came from Nortel and there are 7 million total IP Office users - with 200k systems being sold last quarter.


Here are some shots of the event so far.




10:00 am EST Kick Off

Announcer addresses audience from TV via video Small business make is vital to Avaya.

Dr. Alan Baratz
takes the stage. He transitions to a video of happy customers "Thinking Big."



IP Office was designed for small to medium businesses and can scale to 1,000 users. 60% YoY growth - almost 150% QoQ growth in sub-20 end of market.


















Tehrani Stuck on Train

May 17, 2011

Should Carriers Charge Less for Pipes to Get More For Services?

May 17, 2011

Interop 2011 Day One Wrap Up

May 11, 2011

Day one of Interop has been great so far – I had video and written interviews with a number of companies such as Juniper Networks, Siemens, Brocade, ShoreTel, Navisite, Broadcom and Cisco. The videos will be posted soon – I will alert you when they are up or just go to our video page and click on the forthcoming Interop 2011 tab.

One point which came up repeatedly in my meetings is the micromanaging of budgets by CEOs – not just in small companies but some really big ones. It seems CXOs are scrutinizing new spending like at no time I have ever seen.

In Wake of Skype Deal, Will Microsoft Investors Revolt?

May 9, 2011

In 1997 when TMC decided to launch a magazine focused on IP communications named Internet Telephony, the nascent market had VocalTec, a software manufacturer charging around $50 for their software and Microsoft with their NetMeeting software which was free. Overnight, Microsoft took over the VoIP client market and became the reference software for H.323 calls - a standard which is rapidly losing out to SIP for most applications.

NetMeeting was clumsy to use - it had a GUI but was clunky and not friendly to users. Microsoft lost interest and reallocated most of its telecom developers to its newly formed Internet strategy.

Likewise for Microsoft's wireless phone strategy - the company was way ahead of the market in developing phones which could do so much but the level of complexity kept the company from becoming the market leader.

In the first case Skype became the winner of the easy to use VoIP software wars. Not that there was really a war - there was a massive vacuum in the market when Skype launched.





Rich Tehrani and TMC at Interop 2011

May 9, 2011

I am here in Las Vegas getting ready for Interop 2011. I apologize for not being connected more - but I've been doing wall-to-wall video interviews all of last week as well as speaking at the Broadvox Partner Summit. Not to mention watching the gorgeous US scenery as I travel from NY to Dallas and back and then to Vegas.

To check out the videos from last week you can click on the first one and they will loop through. BTW, one of these videos is being held back because the news is embargoed.

Later today I will be at a reception with Cisco execs and at the moment my editorial team is at another Cisco event which involves a Q&A session with their CIO.

Then its on to at least 80 interviews - I am looking forward to gauging the mood of the exhibitors and speakers at the show.

Finally, this Wednesday, May 11th at 8:00 AM, TMC will host a breakfast  focusing on online community building and social networking... I will be speaking on tips and best practices and more.







My Day of Shooting Videos in Dallas

May 5, 2011

I am here at the Joule Hotel in Dallas, Texas where I met with over a dozen companies in the communications and tech space today. The mood is very very optimistic - there was more confidence than my last trip to Boston this past December. A few interesting items - I forgot my phone on this trip as I left it charging until the last possible second - and whoops, I forgot to take it. When I realized, I freaked out for ten seconds and then realized I had a tablet.

Since my voicemails get transcribed and emailed and I could use Skype, I actually didn't miss the phone.

Roger Staubach at 2011 Broadvox Partner Summit

May 4, 2011

Football great Roger Staubach took the podium to share his insights at the 2011 Broadvox Partner Summit in Dallas, Texas. After a brief history of his life - he is an engineer and was in the Navy - he uses an iPhone and iPad but admits he is part of the slide rule generation, his discussion centered around his business success where he made many millions in real estate. He said he had to have a job in the off-season because quarterbacks didn't make as much then as they do today.

He relayed a number of stories about his past - wins and losses. One particular story centered around the team having a 4 and 3 season where the Chicago Bears had just won against the Dallas Cowboys.

3Jam Purchased - is it Skype?

May 4, 2011

The news just broke on TMCnet that 3Jam was purchased - and potentially by Skype. Interesting news as I have written about how TMC uses 3Jam at ITEXPO to coordinate our management team and communicate rapidly between groups. The beauty of the service is it allows you to text to a group and have a single virtual SMS number you respond to which forwards messages to everyone in the group.

Interestingly David Gurle of Skype - General Manager and Vice President of its Skype for Business unit is keynoting the next ITEXPO in Austin, Texas Tues, Sept 13, 2011 at 4:30 PM. It will be interesting to get his thoughts - of course by then the details of the purchaser will most likely be out.

Oh and one bit of concern is the news that the service will soon be shut down - hopefully the acquirer will continue it.



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