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VoIP

Diverse Broadband Roots Gives Hughes an SD-WAN Edge

December 15, 2017

One of the most demanding communications environments is satellite where bandwidth can be extremely limited yet real-time communications is a necessity as soldiers need to communicate with others - potentially thousands of miles from the battlefield. Over the years, VoIP satellite technology has evolved allowing multiple conversations to be compressed together to minimize bandwidth use. 

Today, satellite bandwidth may seem abundant but during the numerous wars in the middle-east in the past few decades, satellite vendors really had to push the edge of the envelope to allow effective communications to take place. 



Hughes Network Systems is the group within satellite company Hughes that provides business services and its evolved to become a diverse broadband provider over the years - from roots which include providing military solutions.





20 Years Later, Dialpad Disrupts Communications Again

December 8, 2017

History was made this week As Dialpad launched a free version of their UCaaS platform for up to five users. This amounts to a savings of over one-thousand-dollars. Craig Walker the Founder and CEO of the company launched the original Dialpad just under 20 years ago, an innovative service allowing anyone to call a US number for free over the internet via their web portal.

Craig has been a visionary in the space for the decades we have known him.

MegaPath Leverages Years of Experience to Lead in SD-WAN

December 5, 2017

MegaPath is in a unique position in the SD-WAN space as they were on the leading edge of the MPLS curve and SD-WAN in many cases is becoming a competing or even next-generation technology. In 2012, the company even hosted an MPLS University which we attended at ITEXPO in Florida. Dan Foster is the COO of the company and we decided to get his take on the market.

Should Net Neutrality Apply to Silicon Valley?

November 28, 2017

While the nation is up in arms about the repeal of something 99.9 percent of the population didn't know existed six months ago, its time for a sanity check.

We have been told "we" may be the only tech leader who thinks Ajit Pai is doing the right thing by rolling back net neutrality regulations. Our thoughts on the matter have been based on a great deal of experience in the past few years.

Here are some things we have seen happen:



  • The government promised a healthcare law would allow people to keep their doctor and plan and lower premiums by $2,500.

We Were Right: Missing iPhone 8 Customers are Buying an iPhone X

October 27, 2017

We explained quite clearly that the difference in pricing between an iPhone 8 and iPhone X - especially when looked at from a monthly perspective would be around $4.

When other outlets claimed the sky was falling on Apple as there were few iPhone 8 lines and and the $1,000 price point for the iPhone X would be a deal-killer, we once again explained that people are not buying an 8, they are buying a X.

We were right.

Customers already have to wait 4-5 weeks to get an iPhone X.

We do want to point out that the iPhone X suppliers are reported to have problems with the FaceID yield and Apple was said to allow less accurate sensors in order to meet demand.

We also know it is been difficult for the press and analysts to accurately predict the size of Apple's phone inventory at launch.

The bottom line as we see it is the iPhone X will be an upgrade super-cycle device and once in the wild, the demand will only grow.

This will likely be the most sought-after iPhone ever.

Now, if the rumored iPhone X Plus - a 6.5 inch device ever becomes reality, we know we would be ecstatic. It might not become a mainstream smartphone/phablet but it would allow Apple to compete effectively for its customers who have Android screen-envy.



















FCC: Soon You Can Port Any Number

October 24, 2017


Wireless porting is taken for granted but local telco and VoIP porting can be troublesome. According to the FCC:

Nationwide number portability would benefit consumers and competition in many ways.  It would level the playing field for small wireless providers, which often can’t port in a number originating from a location where they lack facilities.  It would eliminate disparities that make wireline and VoIP porting more limited than wireless porting.  




Dialpad Debuts New Gmail Add-on in G Suite Marketplace

October 24, 2017

Dialpad spun out of Google for all practical purposes and still uses the Google cloud or GCP so its a natural application to be part of the new G Suite marketplace.

What does this new partnership mean to Dialpad customers? Simple... They can now access their communications - text and voice from within their email client. Specifically, when you are emailing on an Android device or desktop browser, you will see a drawer to the right allowing calls to be placed or texting to be initiated.

Once activated, the Dialpad Add-on enables users to message, call, view history or save a new contact from within Gmail. 



Invoxia NVX 200 Phone Connects to Apple Watch 3

October 17, 2017

Forget Dick Tracey, Invoxia takes your watch phone one-step further by allowing you to use a desk phone as the interface to your Apple Watch 3. 

Technically, it is impressive to think you no longer need a phone - your watch connects you directly to the cellular network and bluetooth connects the watch to the Invoxia NVX 200 phone.



Serge Renouard, CEO and cofounder of invoxia said, “The Apple Watch 3 is part of this new step in the history of technologies that frees us from succumbing to the object." He continued, "The conjunction between cloud and specialized, contextual equipment like the NVX 200, allows any professional wearing only an Apple Watch to benefit from the perfect equipment at the office – the kind that spontaneously connects to the watch and turns it into the best of desk phones”. 

The dock comes with an adapter system that allows it to also plug into smartphones regardless of connector such as USB-C, Micro-USB or Lightning.







MSP Expo: The Managed Services Opportunity has Never Been Greater

October 16, 2017

While some predicted the death of the MSP market thanks to cloud, the truth is cloud has been a double-edged sword. In the one hand, over time, the move to cloud means less money for managed service providers in terms of managing servers. However in the cases these providers are reselling cloud services there is still money to be made. Sure, it isn’t as much and it isn’t all at once but still, it is better than being cut out altogether.

Metaswitch Helps Carriers Compete with UCaaS and Slack

October 10, 2017



Metaswitch was on the leading edge of seeing the social media threat to carriers – they were somewhat-famous for warning that social network user-names were being used in lieu of phone numbers and disintermediating the relationship between carriers and customers. Except they said it with a UK accent so it sounded a lot more exotic. J

The company is doing well – just off the news they won the Sprint IMS core business via their productized Project Clearwater solution.

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