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VoIP

Dialogic: The Disruptor Combats Disruption

August 30, 2012

Perhaps nothing has disrupted communications more than Dialogic innovations. This post shows how they are reacting to disruption they initiated

Disruption is not a new concept. We all get that Amazon disrupted Circuit City, the advent of the MP3 reduced sales of CDs and digital photography wreaked havoc on filmmakers like Kodak.

Not So Fast - Yes We Should Protect Innovation

August 20, 2012


The tech news of the day includes Google using its Motorola Mobility patents to sue Apple. Patent suits aren’t new but we are getting to a point where the news flow relating to patent litigation seems to be overshadowing the news relating to new products. The cost of these suits isn’t trivial and there is risk of significant distraction for all the companies involved. It seems like the industry would benefit from a tech patent truce.

TMC Speaking at Aspect Event This Week

June 18, 2012

Erik Linask pictured below, on the left

If you are going to the Aspect Customer Experience Event in Hollywood, FL this week, be sure to check out TMC’s Erik Linask who has a keynote presentation at 9:15 on Wednesday, June 20th, 2011. He will be speaking about Creating Your Own Vision for Unified Communications and I wish I was there to hear it for myself.

Here is Erik Linask at the recent Cable Show interviewing Adara Technologies in Boston, MA

 

DIDWW The Cloud Telephony DID Wholesale Enabler

May 30, 2012

Recently I had a chance to have an email exchange with Gideon Hack, White Label Product Manager at DIDWW. You may remember he was CTO at Sangoma – the open-source board and UC company. His new company DIDWW provides white label DIDs allowing resellers to service local customers in markets around the world.

Two Get Prison over $4.4M in VoIP Fraud

May 16, 2012

Every technology which can be used for good can be used for bad as well and that is what I couldn't help but think about when I learned a federal judge sentenced Vinod Tonangi and Harjeet Bhambhani to over a year in prison for $4.4 million in VoIP fraud. They were further ordered to serve three years of supervised release, and Tonangi owes $1.7 million in restitution.

Using companies Paradise Communications, Reach Communications and Airtel Holdings they resold wholesale telecom service which didn't exist according an article in the Wall Street Journal.

They both pleaded guilty to one count to commit wire fraud.

Unfortunately they also damaged the trust level of the wholesale telecom market - and whether this is permanent damage or not remains to be seen. I expect upstart telecom wholesalers to have to deal with more red tape to prove they are legitimate going forward.





Where the SIP Operations and Engineering Community Converge

May 1, 2012

The SIP Forum has been evangelizing the SIP market for almost as long as SIP has been around and when you consider the PSTN may go away in the next decade or even less, the importance of an organization dedicated to replacement technologies becomes apparent. Moreover, the Forum will soon hold its second live event SIPNOC which will be targeted at the technical decision makers in the SIP space.

The two-day conference, which focuses on the challenges and opportunities related to the deployment of SIP-based services in global service provider networks has attracted technical leadership from MSOs and carriers from North America, South America and Europe including ADP, babyTel, Broadvox, Comcast, Cbeyond, COX Communications, Lumos Networks, iBasis, IntelliVerse, Socket Telecom, Sorenson Communications, Time Warner Cable, TDS Telecom, Telefonica International Wholesale Services, XO Communications, Uni-tel, Verizon and Vocalocity.

What many love about SIP is also what they hate - interoperability. In fact the reason for SIP to exist is to enable easy communications between carriers, enterprises, consumers and equipment providers.



Is Skype Microsoft's Only Chance for Mobile Success?

April 26, 2012

If you are looking for increased competition in the mobile space, Apple’s recent and seemingly constant record earnings are bad news. Worse yet for the competition, Apple has transcended its original position of a computer and electronics maker to become a major force in the publicly traded markets and even the US economy. Its phones are status symbols the world over and its tablet is so far ahead of the rest of the market the company can charge hundreds more and consumers will pay for these products with a smile.

So news of Microsoft losing share to in the mobile space should hardly be considered news.

Microsoft Working on Skype Everywhere Initiative

April 20, 2012

The fact that Microsoft would want to integrate Skype everywhere shouldn't be too surprising, Office/Lync and Windows Phone are obvious areas and so is Xbox. That's why news of the company looking for engineers who can delve into the hybrid world of video games and IP communications shouldn't be too surprising.

When Microsoft integrates Skype into Xbox and bundles some free calling into the solution, what's to stop them from offering a DECT phone as well? With retail prices of DECT 6.0 phones starting at less than $20, the idea makes more and more sense.

Sure, you can use a cordless/wireless phone with Skype today but if Microsoft integrates it all seamlessly and video is added for free, what happens to the business models of Ooma, netTALK and magicJack?

And what about the cable companies, AT&T and Verizon? Sure, a Skype home phone calling solution will be inferior as it doesn't allow emergency calling due to a lack of E-911 support but still, if it is part of a bundle and has HD voice support, why pay for phone company or cable calling? Especially if it has video as well and other great Skype calling features, presence, etc.

Additionally, a benefit of the Skype purchase will be potentially becoming the phone provider for hundreds of millions of consumers.







Comcast Lets You Text Message from your Home Phone

March 28, 2012

It took about eight years but it seems like SMS has finally come to home phone service

In 2004 in a piece about VoIP 2.0 I wondered why home phone service hadn’t progressed and suggested that they allow instant messaging/SMS. It’s obvious the market would love such a solution and Comcast will be one of the first to bring it to market. In fact, now included with its ‘Xfinity Voice Unlimited Nationwide’ plan, customers get access to free text messaging from the Xfinity Mobile app for iOS and Android devices.

Consumers Tell Mobile Carriers how to Save Millions

March 22, 2012

Wireless carriers spend millions on contact center calls related to device questions from their subscribers and to lean more Amdocs recently commissioned a survey which shows that while 83% of the 2,900 consumers surveyed are aware of self-service options, only 37% of consumers use them. Why? You may think because they don't have access to a PC or perhaps they have an Apple iDevice and are afraid the answer will be in Adobe Flash and all they will see is a series of question marks.

Well, if this is what you thought, you'd be wrong on both counts. The reality is that they expect the answers to be wrong or inaccurate.

So perhaps you are thinking, social media is the solution.



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