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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

ITEXPO

How Immigrants Can Help Employ US Workers

December 28, 2009

I received an email today from Richard Herman, co-author of "Immigrant, Inc. --- Why Immigrant Entrepreneurs Are Driving the New Economy (and how they will save the American worker)."

I asked to accept it as a guest blog and received permission to do so. Why?

Because I believe we need more immigrants to stay in the US and start businesses.

ITEXPO East 2010 Hotel Block 131% Sold Out

December 28, 2009

ITEXPO hotel rooms continue to go quickly. 11 days ago I mentioned that the hotel room block at the Loews was sold out at 106% and you needed to reserve a room quickly to get the low rate ITEXPO had negotiated. After returning from the holidays I was informed the hotel is now sold out at 131% and this news came accompanied with this message from the hotel.

Sorry for the late notice, but we will not be able to accommodate any new reservations at the ITEXPO group rate.

Will Avaya's Nortel Acquisition be a Success?

December 23, 2009

Avaya recently completed its acquisition of Nortel's assets and the most important question in the enterprise communications space for 2010 is what happens next. Avaya and Nortel were two of the industry's most dominant players and also fiercely competitive - will oil and water mix well? If so, the new combined entity which encompasses the best people and products from the current Avaya and Nortel has tremendous potential to shake up the market and gain share.

The challenge for many companies making acquisitions is getting the newly combined organization to work well together.

Fewer US Patents Means Fewer US Jobs

December 22, 2009

I often try to balance out my writing - not being too extreme in either direction and since yesterday I ended the day with a very positive piece about the billions of dollars in communications M&A transactions, today I thought it worth mentioning the decline of US patents granted to Americans. Here is an excerpt from a BusinessWeek article on the topic:

For the first time in 2009, non-Americans were granted more U.S. patents than resident inventors, accounting for 50.7% of new grants, according to recent data from the Patent & Trademark Office.

ITEXPO Launches Startup Camp - Investors Take Note

December 21, 2009

We love startups - as a society we owe them more and more each day. The contributions of Apple, WalMart, Microsoft, Google, Amazon, Intel, etc. Most companies which were not spinoffs started life as tiny babies in the enterprise pediatric ward.

In order to honor these startups and support new ones - giving them the exposure they need to get to the next level, TMC has launched in conjunction with Embrase/Larry Lisser an event called StartUp Camp Telephony. Expect this conference to give startups the exposure they need to the media, analysts, bloggers and investors.

ITEXPO East 2010 Hotel Rooms Exceed Estimates

December 17, 2009

Dear readers, as you likely know, ITEXPO and the numerous collocated events with this event have been generating more and more attendance at a time when many shows have seen traffic drop precipitously. What will ITEXPO in Miami look like January 20-22 in 2010?

Here is a reminder of what happened last year - thanks to you the attendance was up 15%.

Thanks once again to you, the good news is the 2010 show is about one month away and the show hotel room block at the Loews is already sold out at 106%.

SIP Trunking Providers

December 10, 2009

One of the areas of IP communications which is seeing tremendous growth is SIP trunking providers and suppliers and the reason is simple - the technology saves companies money and increases their telecom flexibility and ability to boost productivity. The move to SIP however is more challenging than just plugging a wire into a box. You need to be aware of security, quality and compatibility issues. But to buy legacy circuit switched equipment today is generally suicidal for a career so SIP trunking has to be on your immediate radar.

A Photo of a Typical SIP Trunking Session at ITEXPO

 

ITEXPO East 2010 Miami Update

November 17, 2009

I just came across this web page with some important details on ITEXPO. I mentioned the keynoters in a recent post and I still think they are one of the best combinations of thought leaders in our space. Google Voice, Sprint, Digium, Polycom, Skype and Verizon Wireless are some of the companies you will hear from at the show.

In addition there are a full eight conference tracks you cannot find anywhere else:

Stay Ahead of The Ensuing Telecom Transformation

November 14, 2009

We are in the midst of a violent transformation of our communications networks which involves an immense amount of control being wrestled away from carriers and given to developers and end-users. Visit the iTunes App store or check out what is happening with free turn-by-turn GPS on an Android 2.0 device to get an idea of what I mean. The trend is not new by any means; the first time communications systems were allowed to interoperate with computer systems was in the eighties when the first Rockwell Automatic Call Distribution (ACD) systems started to communicate with IBM mainframes to give us CTI or computer telephony integration. This allowed screen pops which dipped into CRM databases allowing contact center agents to know who was calling and more than likely why.

Skype Lawsuit Settled, Skype/Ning Integration Has Huge Potential

November 6, 2009

Skype is certainly a major symbol for the IP communications market and although it plays in a niche in the market - consumer VoIP/Video, it is now a household name and having it entangled in legal limbo does it or the industry no good. You may remember that the company was in the process of possibly going IPO and then eBay decided to sell it. But there was a sticking point consisting of Skype's p2p technology not being theirs and the original founders, Janus Friis and Niklas Zennström playing hardball to cease Skype from working until they got paid what they believe they were owed.

Thankfully the companies settled and as a result eBay announced that the investor group led by Silver Lake, which had previously entered into a definitive agreement to acquire a majority stake in Skype from the company, has reached a settlement agreement with Joltid Limited and Joost N.V.

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