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Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

ITEXPO

Sun, Intel Have Positive News

July 15, 2008

Microsoft OCS Training

July 10, 2008

An education like no other is what we promise at ITEXPO -- especially our TMC Universtiy certification classes which take place September 16-18, 2008 at the Los Angeles Convention Center.

One of the certifications being offered at the show focuses on Microsoft OCS and the peripheral unified communications (UC) market and it will be taught by Tom Cross. Cross will also be focusing on Microsoft ResponsePoint in this session and if you aren't familiar with this product -- it is an SMB communications solution which is very powerful and flexible. It is a great SMB option encompassing easy to configure hardware with speech recognition built-in.

I asked Tom Cross for more information on why you need to be in this course and this is what he said:

Microsoft's OCS-Office Communication Server is the most profound new communications system now available.  Its more than Outlook-enabled unified communications, it changes the paradigm of what we call communications.

Called presence, OCS transforms the complexities of bureaucratic organizational noise and confusion into humanized and personal media communications.  For decades now, Tom has said, strategically, the faster you can communicate, the faster you can change, and those corporations that change the fastest will be the most successful.  With OCS, you will communicate faster and better.  If you want to know how OCS can dramatically impact your organization, then you need to come to this class.  In addition, this class will discuss Response Point Microsoft's SMB and branch office telephony solution and RoundTable an interesting approach to the decades-unsolved and vexing problem of video conferencing.  This class is being taught by certainly one of the great experts in electronic communications, telephony and education, Tom Cross - CEO of TECHtionary.com







Sonus CTO at ITEXPO

July 8, 2008

TMC is very excited to announce that Sonus CTO Vikram Saksena will be a keynote speaker at ITEXPO  this September. Saksena is responsible for the advanced technology direction in which Sonus heads and as such he is in a tremendous position to help service providers understand carrier technology is going.

Sonus is a leader in the IP communications space and they have accomplished a great deal over the years. They have successfully taken on much larger players in the IP communications equipment space and done a great job.

What can you learn from Saksena? How about -- Is IMS important to your success?



Speech Rec Harnesses The Internet

July 1, 2008

While perusing the Blackberry Reseller channel on TMCnet I came across this really interesting article about Vlingo's new, free web-based service which allows Blackberry users to utilize speech recognition instead of a keyboard when communicating. While speech rec is not new, what is interesting about the Vlingo approach is they use the power of the Internet to build a dictionary of terms which are translated from speech to text.

Basically the power of a wiki,sociaal networking, web 2.0, etc has come to speech recognition and if one person puts in a word that is not currently in the dictionary, others can take advantage of the addition.

Aside from showing how the power of many can make any application better, it is really great to see technology become more useful. In addition, when you get comfortable with Vlingo, you can eventually skip the keyboard and communicate via SMS and email while driving. This is especially great for those people who already type while driving and are looking for a way to reduce their odds of crashing.

One of the reasons I get excited about the Communications Developer event each year (September 16-18, 2008 in Los Angeles this year) is because I get to see new applications like this in the real world.





Todd Keefe to Promote ITEXPO West 2008

July 1, 2008

Goodbye Bill Gates

June 27, 2008

Dear Mr. Gates -- I feel I know you well enough to call you Bill. You see, although we have never met, I feel like I owe you a huge debt of gratitude. I started loving technology while playing Pong and Space Invaders and shortly thereafter I became a BASIC programmer. First of all, thanks for ensuring this language was around and simple enough for a person to easily pick up on his own.

It is unclear what the computing industry would be like if it weren't for you and your company. You seem to have had an uncanny way of beating virtually every competitor your company ever had while you were in charge.

ITEXPO TMC University Courses Expanded

June 26, 2008




I promised yesterday that we would be devoting great focus to ITEXPO this week and to kick things off I want to ensure you are aware of the TMC University courses which will be offered at the show September 16-18, 2008 in Los Angeles. We have been running TMCU sessions for many years and we have had hundreds of graduates who walk away from the event better educated on various topics and if they pass the test at the end of the session(s), they also have the bragging rights of a diploma which can boost their resume value and get them valuable consulting/reseller assignments.

The program has focused on open source, SIP and IP-PBX topics in years past and for the first time we have greatly expanded the number of courses provided to ensure we can help you get certified in multiple courses at once. These are the important areas of the market where the seems to be great interest in certification as well as hiring.

Here is the complete list of topics and a page with the details.

  • Microsoft OCS
  • FMC/Mobility
  • Open Source
  • IP Network Security
  • Unified Communications
  • SIP
  • Software as a Service
  • SIP in the Contact Center
  • Next-Gen Call Center Management

  Date Course        

Tuesday, September 16, 2008

Microsoft OCS
Learn More  

Tuesday, September 16, 2008

FMC/Mobility
Learn More  

Tuesday, September 16, 2008

Open Source
Learn More
 

Tuesday, September 16, 2008

SIP in the Contact Center
Learn More   Wednesday, September 17, 2008 IP Network Security
Learn More
  Wednesday, September 17, 2008 SaaS
Learn More
  Thursday, September 18, 2008 Unified Communications
Learn More
  Thursday, September 18, 2008 SIP
Learn More
  Thursday, September 18, 2008 Next-Gen Call Center Mgmt
Learn More


Come to the show and try your luck skill at becoming a happy graduate, along with the hundreds of your peers. Be part of an elite group -- only at ITEXPO.






























NXTComm, VPF, ITEXPO and More

June 25, 2008

I am back from NXTComm, the Voice Peering Forum and my trip to Vancouver. It is good to be home and I have so much to share. A few things you should know about are the fact that TMCnet was on-hand at NXTComm doing video interviews with a number of the movers and shakers.

Here is one of these interviews with Erik Linask and Sam Lisle from Fujitsu. This interview page has a menu of all the interviews so I hope you enjoy them all.

On another note, my team and I will be gearing up to put the final touches on ITEXPO which takes place September 16-18, 2008 at the Los Angeles Convention Center.



The Importance of Communications

June 21, 2008

Do we realize the importance of what we do? I have been thinking about this question a great deal lately. I see the amazing technology being developed by the entire industry and I just can't help but wonder - do we realize how important we are to the world economy. I am far from an economist but I know that when productivity improves so does the standard of living.

Build Communities With Google's Help

June 10, 2008

Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you are hoping like-minded people will visit the community regularly and begin to associate your company as a leader in the space and hopefully some of these people will become new customers.

In this example, your resources are limited and even if they aren't, you need to choose one of these above areas to build your community. Assume each of them has equal market sizes and growth rates and you need to determine where the highest level of search interest lies.

Using the updated Google Trends, you can now see a graph over time of search volume on a relative and absolute basis and this information can be exported for analysis.

You may find for example that storage interest spikes around the year-end holidays but also seems unusually high in May of each year... This information can be useful in your business as it helps you see how people are searching for various terms.

If you have read my blog before, you know TMC has been building communities (Global Online Communities, Channels) for companies in the communications and technology space for some time now.







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