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ITEXPO

Wes Hayden

October 1, 2007

Let’s congratulate Wes Hayden who was just appointed to the role of President, Nuance Enterprise Division. Hayden will report to Paul Ricci, Nuance's chairman and CEO.   As Nuance focuses more on selling integrated solutions I expect Hayden’s skill sets to come into play. After all, as President and CEO of Genesys Telecommunications --his former position, he had to deal with integration on a regular basis.   As you may recall, in the nineties, Genesys Labs (That is what they used to be called) was known as the middleware company and was a leader in the CTI space. If you wanted to integrate a Rockwell ACD (remember them – they are now Aspect) with an SER dialer – or were they EIS back then?

Switching to Optimum Voice

September 28, 2007

This was a big week for me personally as I switched service providers. I should mention I have free VoIP accounts coming out of my ears. I often test them but I haven’t switched to any of them because to be quite honest, what I have works fine. I have been using AT&T CallVantage for years and the service has been great.

ITEXPO West 2007 Scores Big in L.A.

September 26, 2007

Here is my Publisher’s Outlook from the October 2007 Internet Telephony Magazine. It is rough and needs some editing but should give you a good idea of why you should be subscribing and reading every issue of the magazine.   ----   The most recent Internet Telephony Conference & Expo in Los Angeles, California demonstrated to me (and everyone in attendance) just how strong the IP communications market is. We had a tremendous number of resellers, enterprise customers and service providers at the show. What perhaps caught me off guard most was just how high the energy level at the show was.

More Nice ITEXPO Comments

September 26, 2007

Packet8 Win

September 26, 2007

I have to admit, the press release (see bottom of page) I received this morning from Packet8/8x8 may be among the most unique I have ever received as it details how Packet8 is the service provider of choice for a VoIP service provider who is closing its doors. The question is who is this provider who has 12,000 subscribers who is exiting the space?   This news is not surprising however to those of you who read Russell Shaw’s take on Packet8 based on the conversation he had with 8x8 CEO Bryan Martin at ITEXPO.   Here is a salient quote from this article:   SunRocket is not the only company having problems. We know of about three or four major players in the space that have significant customer bases, they’re both into both business and residential applications, and we’ve heard rumors that they’re interesting in exiting the market as VoIP service providers.   TMCnet’s Richard Zippy Grigonis also has some thoughts on the Bryan Martin keynote at the show. Here is a quote from this article:   “Differentiating services is key because it contradicts all of the metrics that Wall Street is complaining about right now about why VoIP is a four-letter word.”   By the way, Bryan said specifically if someone on Wall Street steps in something they look down and say “Oh VoIP!”   This of course is in response the Vonage and just how poorly this company’s stock has performed over the years.

Latest ITEXPO West 2007 Photos

September 24, 2007

Best of Show ITEXPO West 2007

September 21, 2007

Congratulations to the best of show winners at Internet Telephony Conference & Expo last week in Los Angeles, CA. A list follows below and here is the detailed press release.   Best Service Provider Solution

Best Large Enterprise Solution
  • BlueNote Networks  (www.bluenotenetworks.com)
  • Instant InfoSystems (www.instantinfo.com)
  Best SMB Solution
  • Intuitive Voice (www.intuitivevoice.com)
  • Vocalocity (www.vocalocity.com)
  • Zeacom (www.zeacom.com)
  Best Consumer Offering
  • 8x8 (www.8x8.com)
  • T-Mobile (www.t-mobile.com)
  Best Development Tool
  • Aculab (www.aculab.com)
  • Sangoma (www.sangoma.com)
  Most Innovative Product
  • Sysmaster (www.sysmaster.com)
  • Telkonet (www.telkonet.com)
  Best Booth
  • Communicado (www.communicado-inc.com)
  • Fonality (www.fonality.com)
  Best Newcomer
  • 3CX (www.3cx.com)
  • Ixia (www.ixiacom.com)
  Best of Call Center 2.0
  • Contactual (www.contactual.com)
  • Oaisys (www.oaisys.com)
  • CosmoCom (www.cosmocom.com)
  Editors’ Choice

Pika Asterisk-Based Device

September 18, 2007

ITEXPO West 2007 News

September 18, 2007

ITEXPO West 2007 News The staggering amount of news and analysis generated from last week’s Internet Telephony Conference & Expo is mind-boggling. Thanks to all the analysts, bloggers, members of the press and everyone else who covered ITEXPO.   Here are some of the stories I found. I am sure there are more and I will update this page as I come across new stories. Please forward any stories I missed to my e-mail address.   Thanks and happy reading.   ---   Internet.com   News from ITC West 2007   Ken Camp Unified Communications   ITExpo Podcast - Conversation with Todd Landry from Sphere Communications ITExpo Podcast - Conversation with Serge Forest from Paraxip
ITExpo Highlight Pictures

Update: 9/20/07
ITExpo Podcast - Conversation with Gurmeet Lamba from Clarus 
ZDnet
Russell Shaw   Packet8 CEO: in light of SunRocket’s demise, we’re hearing rumors of more VoIP market exits   Suzanne Bowen VoIP by Association   Internet Telephony West 2007 Witches' Brew Engineering Inc. (video included)
Update: 9/21/07

Businesses Receive Calls to a SIP Address, Tollfreeforwarding (video included)

Corporate Rat and Elusive Cheese   ITEXPO Presentation   The Gabby Geek   ITExpo Update   FierceVoIP   ITExpo extract   Current Analysis   INTERNET TELEPHONY Conference & Expo West 2007: Comverse Launches   PR LEAP   YIWA subsidiary Vitelity to make Big Splash at IT Expo Show in Los Angeles   Tom Keating     CNNMoney   Zarlink to Discuss Voice-over-IP Quality at INTERNET TELEPHONY Conference & EXPO West 2007   Jon Arnold   TMC ITExpo - Show Highlights   Alan Percy/The SIP Invite   Recap and thoughts on Internet Telephony   Rich Tehrani (You think I’d leave myself off )     Dan York (passing mention)   Thoughts on some of the roles that I could fill...








Thoughts on Alcatel-Lucent

September 13, 2007

Wow. It has been quite a week. I am sitting here in Norwalk, CT – TMC’s headquarters and feel a bit under the weather. This is not a surprise as I haven’t slept since last Friday due the super-busy schedule at ITEXPO (photos and videos). It takes about 24 hours for the extra expo-related adrenaline to empty from your system which subsequently causes a bit of withdrawal.
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