Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

ITEXPO

Tadiran and Digium Interviews

October 3, 2006

Quintuple Play

October 3, 2006

I have been noticing more and more service providers registering for ITEXPO and I believe many of them are interested in figuring out how to provide many services beyond just VoIP. That leads one naturally to providing broadband access, television, security services, wireless, etc. In short let’s call this the quintuple play. Really the name is immaterial but what is crucial is service providers need to start exploring providing whatever services make sense for their audience.

IPTV Conference

October 3, 2006

IPTV Conference
I have been getting lots of positive feedback about TMC partnering with Fierce Markets to launch an IPTV conference next week at Internet Telephony Conference & Expo. Here are some of the topics that will be discussed at the event:

Ensuring QoS and Scalability
(IPTV2-01) Wednesday - 10/11/06, 10:15-11:30 QoS testing for IPTV has recently progressed from products in the lab to testing the end user experience and the network itself. A panel of experts debate the QoS best practices and how to best ensure the level of scalability a service provider's network requires.   IPTV Billing Options Explained
(IPTV2-02) Wednesday - 10/11/06, 11:15-12:00pm IPTV is the killer app for the triple play, but service providers can't capitalize on it without a robust billing system. This panel explores billing options for service providers with a focus on the rise of IP Multimedia Subsystems (IMS).   The Future of the Set-Top Box
(IPTV2-03) Wednesday - 10/11/06, 1:00-2:00pm Does the STB have a future?





Pika Introduces Skype VoIP to Asterisk

October 3, 2006

Two of the biggest trends in IP communications are Skype and Asterisk. There is just something so compelling about the free model --consumers and enterprises can't seem to get enough of either of the products these two companies offer.

But what if there was a way to bridge the Asterisk community with Skype users. What a great world that would be. Imagine allowing customers to Skype into your call center or imagine allowing remote workers to calling via Skype and stay connected to the Asterisk system where they could use IVR and speech recognition to navigate to the right mailbox or person.

My friends that day has arrived and it is courtesy of PIKA Technologies a company playing in the communications development space for over a decade.



Art Rosenberg

September 30, 2006

I have been getting Lots of constructive feedback from Art Rosenberg for many years; probably longer than a decade. Way back to when we launched CTI Magazine in fact. As you may know Art is widely accepted as the person who coined the term unified communications. Art always has a great deal to say and I though this letter worth sharing.

Asterisk Training

September 28, 2006

Users have been clamoring for effective Asterisk training for quite some time. TMC has searched far and wide for the best Asterisk trainers to provide the best training to our conferees. While If you have been to any of TMC’s Internet Telephony conferences in the past you know how successful they are and in addition you know how this conference values objective, in-depth education. The goal of our events is to educate our audience as effectively as possible and we look to ensure the content we provide is unrivaled.

We have been running a very successful TMC University program for many years and at our last show we even had a full day dedicated to Asterisk training.

ITEXPO Special Attractions

September 28, 2006

There are officially 11 days until Internet Telephony Conference & Expo West 2006 so I thought it made sense to let my readers know everything that is going on at the show. There is just so much fantastic content and the most amazing speaker list we have ever had.

Our biggest challenge at this year’s ITEXPO is the fact that we have more in-depth content than ever before and letting people know about it has become a tremendous challenge. The people who take the time to understand the content offering are truly blown away so I thought a brief summary of many of the exciting things happening at the show would help you understand the magnitude of this event and moreover it is my hope you se this unique content offering as a reason you must get to San Diego to be part of this event.

If I had to describe the education at ITXPO this year I would have to equate it to a full PHD in IP communications in less than week.

Where else can you learn about the quintuple play, SIP trunking, voice peering and so much more under a single roof?

To paraphrase Lee Iacocca, if you can find a conference with a more comprehensive, in-depth and objective content offering, go there.

One final point: After 2 years, ITEXPO remains the only conference program in the communications space with a guarantee.



Here are the details:



First off you should be aware of the new collocated IMS Expo & Call Center 2.0 events. These are conference offerings as well as exhibit areas on the show floor.

---

Here are some other content areas in list format for easy reading:


New!














AT&T Dismisses VoIP

September 27, 2006

I meet lots of companies that tell me they are in stealth mode. Generally speaking companies who believe they should run in stealth mode end up out of money and sold as distressed assets. Sometimes these corporations do get purchased at great multiples because they have great technology. But generally stealth mode means no customers means no future.

Enterprise VoIP Peering Comes of Age

September 27, 2006

I recently had a chance to catch up with Hunter Newby of telx and speak with him about his newest initiative in the voice/VoIP peering space. Hunter has noticed an enlightening trend in the world of information technology. As companies have been looking for data center sites to comply with disaster recovery or SOX requirements, they realized the data center could become one of their data sites providing Internet and Intranet access.

In the old days, the company phone closet was where the interconnection to service providers took place. But now, if the data center is chosen carefully, you are able to connect to these providers in a much more effective fashion.

Maximizing Service Provider Revenue

September 27, 2006

How Today's Carriers Could Use Data Mining To Boost Revenue and Discover the Profits of the Service provider 2.0 World.

Every once in a while you get to look at an industry with fresh perspective and more importantly you get to share a great idea with your readers to help them generate more revenue with little associated cost.

I recently had a chance to talk with William "Duffy" Mich, Jr. Aperio CI's Chairman & CEO who tells me one of their mobile service provider customers (SPA) is using their FlashTrack solution to gain access to near real-time processing of event records. FlashTrack allows the carrier to know by 10:00 am today what happened yesterday.

The solution mines customer data in an effort to determine trends that are worthy of further analysis. For example the service provider recently realized that many customers were calling a non -published number quite often. There was a sudden call spike in fact.

So the provider called the number and -- guess what -- a competitive service provider B (SPB) answered.







Featured Events