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ITEXPO

Art Rosenberg

September 30, 2006

I have been getting Lots of constructive feedback from Art Rosenberg for many years; probably longer than a decade. Way back to when we launched CTI Magazine in fact. As you may know Art is widely accepted as the person who coined the term unified communications. Art always has a great deal to say and I though this letter worth sharing.

Asterisk Training

September 28, 2006

Users have been clamoring for effective Asterisk training for quite some time. TMC has searched far and wide for the best Asterisk trainers to provide the best training to our conferees. While If you have been to any of TMC’s Internet Telephony conferences in the past you know how successful they are and in addition you know how this conference values objective, in-depth education. The goal of our events is to educate our audience as effectively as possible and we look to ensure the content we provide is unrivaled.

We have been running a very successful TMC University program for many years and at our last show we even had a full day dedicated to Asterisk training.

ITEXPO Special Attractions

September 28, 2006

There are officially 11 days until Internet Telephony Conference & Expo West 2006 so I thought it made sense to let my readers know everything that is going on at the show. There is just so much fantastic content and the most amazing speaker list we have ever had.

Our biggest challenge at this year’s ITEXPO is the fact that we have more in-depth content than ever before and letting people know about it has become a tremendous challenge. The people who take the time to understand the content offering are truly blown away so I thought a brief summary of many of the exciting things happening at the show would help you understand the magnitude of this event and moreover it is my hope you se this unique content offering as a reason you must get to San Diego to be part of this event.

If I had to describe the education at ITXPO this year I would have to equate it to a full PHD in IP communications in less than week.

Where else can you learn about the quintuple play, SIP trunking, voice peering and so much more under a single roof?

To paraphrase Lee Iacocca, if you can find a conference with a more comprehensive, in-depth and objective content offering, go there.

One final point: After 2 years, ITEXPO remains the only conference program in the communications space with a guarantee.



Here are the details:



First off you should be aware of the new collocated IMS Expo & Call Center 2.0 events. These are conference offerings as well as exhibit areas on the show floor.

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Here are some other content areas in list format for easy reading:


New!














AT&T Dismisses VoIP

September 27, 2006

I meet lots of companies that tell me they are in stealth mode. Generally speaking companies who believe they should run in stealth mode end up out of money and sold as distressed assets. Sometimes these corporations do get purchased at great multiples because they have great technology. But generally stealth mode means no customers means no future.

Enterprise VoIP Peering Comes of Age

September 27, 2006

I recently had a chance to catch up with Hunter Newby of telx and speak with him about his newest initiative in the voice/VoIP peering space. Hunter has noticed an enlightening trend in the world of information technology. As companies have been looking for data center sites to comply with disaster recovery or SOX requirements, they realized the data center could become one of their data sites providing Internet and Intranet access.

In the old days, the company phone closet was where the interconnection to service providers took place. But now, if the data center is chosen carefully, you are able to connect to these providers in a much more effective fashion.

Maximizing Service Provider Revenue

September 27, 2006

How Today's Carriers Could Use Data Mining To Boost Revenue and Discover the Profits of the Service provider 2.0 World.

Every once in a while you get to look at an industry with fresh perspective and more importantly you get to share a great idea with your readers to help them generate more revenue with little associated cost.

I recently had a chance to talk with William "Duffy" Mich, Jr. Aperio CI's Chairman & CEO who tells me one of their mobile service provider customers (SPA) is using their FlashTrack solution to gain access to near real-time processing of event records. FlashTrack allows the carrier to know by 10:00 am today what happened yesterday.

The solution mines customer data in an effort to determine trends that are worthy of further analysis. For example the service provider recently realized that many customers were calling a non -published number quite often. There was a sudden call spike in fact.

So the provider called the number and -- guess what -- a competitive service provider B (SPB) answered.







SIP Trunking Session at ITEXPO

September 26, 2006

Here are more details on the SIP trunking session at ITEXPO. I mentioned it recently in this article. This is a descriptive e-mail from Ingate:

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Ingate Systems and its partners invites you to attend a FREE SEMINAR at INTERNET TELEPHONY Conference & EXPO:

SIP Trunking-Realizing Rapid ROI Today.
SIP trunking rapidly reduces telephony costs by leveraging SIP, eliminating redundant network connections and providing PSTN termination in the local area of the called party.

Join us for a free SIP Trunking seminar at Internet Telephony Conference & Expo in San Diego, CA.








Spanlink and Workforce Management

September 26, 2006

If you have ever driven to TMC’s headquarters in Norwalk, Connecticut from I95 North you know about congestion. You see there are two exits that are a stone’s throw away from each other – 14 and 15 - and just before exit 14 is an on-ramp. Let’s just say that there is always some hold-up at this area of the Connecticut turnpike. People from the left lane are merging to get off exit 14 and 15 while others are merging.   If you aren’t careful you will have an accident and the whole mess pretty much delays the entire highway.

MetaSwitch, Cisco and Juniper Gossip

September 26, 2006

I spoke at a seminar hosted by Interactive Intelligence like I have been doing more and more lately. Today I was in Detroit, MI, a city and state I have never been to. I was a huge fan of Ford and GM cars in my teens and at that time I had a good friend who used to be from this area. I used to hear lots of great stories about this city and the great cars that were created here.

Of course we have all been hearing stories about the turmoil at Ford, GM and Chrysler as of late and I knew the economy here isn't great.

IVR Technologies

September 26, 2006

I met up with Barry Sher last week and hadn't spoken to him in a while. He used to work for Telephony Experts back in the good old days of the nineties when Computer Telephony and CTI were all the rage.

Barry now works for a company called IVR Technologies and we had a chance to go over what is exciting in the world of telecom and SIP.

His company develops SIP applications and one of their products is called Talking SIP which is a Software only service that calls anywhere -- any time via SIP. As Barry describes it, customers bolt up to Level3 or Teleglobe and they peer via sip.

Talking SIP is a real-time media server, billing server and application server in one box. One application it can handle is prepaid calling cards or a reminder service that performs wake up calls.

Talking SIP performs real-time call processing via SIP messaging and provides independent, script-controlled IVR prompting over RTP.







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