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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


San Jose Mercury News

February 9, 2006

VoIP Trends

February 2, 2006

I have now been asked three times in one day what the trends were from the last Internet Telephony Conference & Expo last week in Ft. Lauderdale, Fl. I would have to say that the fixed mobile convergence and IMS conference tracks had a tremendous amount of energy and were standing room only. These sessions were just about as exciting as it gets and conferees and speakers seemed to feel that the audience was thirsty for more information. We have been asked by more than one speaker to dedicate more time to these sessions just to allow for the large amount of Q&A.

At the opposite end of the VoIP spectrum is IP contact centers where the sessions were also standing room only. The contact center market had seemed to slow for a few years.

IMS Expo

February 1, 2006

Thank You

February 1, 2006

Thank you for attending ITEXPO last week in Fort Lauderdale, Florida and giving us testimonials any show producer would be proud to have. What consistently amazes me about Internet Telephony Conference & Expo is that a wide variety of exhibitors are happy and conferees are thrilled as well. Thank you all for attending and for the nice words. These testimonials are unsolicited and I am told a huge batch more just haven't been put on our site yet.

VoIP in 89 Countries

January 31, 2006

VoIP is indeed becoming more international by the day. In fact at the recent ITEXPO show in Ft. Lauderdale, 89 countries were represented. Thank you all for attending Internet Telephony Conference & Expo and making the event the one place you come to make purchasing decisions. Thanks to all the people that came to the event from the following countries:

1 Albania
2 Angola
3 Argentina
4 Australia
5 Austria
6 Bahamas
7 Bahrain
8 Bangladesh
9 Barbados
10 Belgium
11 Bermuda
12 Bolivia
13 Brazil
14 Burkina-Faso
15 Cameroon
16 Canada
17 Chile
18 China Peoples Rep
19 Colombia
20 Costa Rica
21 Cyprus
22 Dominica
23 Dominican Republic
24 Ecuador
25 Egypt (Arab Rep of)
26 El Salvador
27 Estonia
28 Finland
29 France
30 Germany
31 Ghana
32 Guadeloupe
33 Guatemala
34 Guyana
35 Haiti
36 Honduras
37 Hong Kong
38 Iceland
39 India
40 Indonesia
41 Iran
42 Ireland Republic of
43 Israel
44 Italy
45 Ivory
46 Jamaica
47 Japan
48 Kenya
49 Korea South-Rep. of
50 Kuwait
51 Lebanon
52 Libya
53 Mexico
54 Mongolia
55 Morocco
56 Myanmar (Burma)
57 Netherlands
58 New Zealand
59 Nicaragua
60 Niger
61 Nigeria
62 Norway
63 Pakistan
64 Panama
65 Peru
66 Philippines
67 Portugal
68 Puerto Rico
69 Romania
70 Russian Federation
71 Singapore
72 Slovenia
73 South Africa
74 Spain
75 Sri Lanka
76 St Kitts-Nevis
77 St Lucia
78 Sweden
79 Switzerland
80 Taiwan (China Rep of)
81 Thailand
82 Trinidad & Tobago
83 United Arab Emirates
84 United Kingdom
85 USA
86 Venezuela
87 Vietnam
88 Yemen Arab Republic
89 Yugoslavia

What is happening in VoIP

January 27, 2006

If there is a single trend I have observed this week it is that VoIP is really happening. I spent a good deal of time interviewing companies exhibiting at the Internet Telephony show and they told me that the buyers at this show are more serious than ever. Many companies are selling product on the show floor.

I am further blown away by the international nature of VoIP. This week I have seen more and more service providers and enterprises coming from Africa, Asia, Latin America and everywhere else.

At the networking receptions the most frequent discussions I heard were about SIP, IMS, SOA and VoIP security.

Tom Ridge Speaking

January 26, 2006

SIP Magazine is Here

January 25, 2006

Meeting Ron Insana

January 25, 2006

I am really looking forward to meeting Ron Insana today. I have been an avid CNBC fan for years – perhaps a decade or so. I can’t wait to hear what Insana has to say. I have noticed that many of the big-name keynoters at ITEXPO are really loose on stage and seem much less scripted than on TV.

Asterisk's Mark Spencer Speaks

January 24, 2006

The keynotes at Internet Telephony Conference & Expo keynotes kicked off today, the first day of this four-day event, with Mark Spencer of Digium/Asterisk to a huge audience.
 Mark started his talk by saying that his company runs VoIP on a network that is as he calls it "the the worst case scenario" and doing so allows them to find out if products are broken before others find problems. As developers they are thrilled to run on a network not designed for perfect voice delivery but not everyone in the company is as excited by this strategy (for obvious reasons).

Spencer says he also has to be sensitive to customer calls as people associate telephone quality with the products you make. Mark mentioned that his phone system was recently inundated by callers looking for a very funny message (Mark indicated the sound clip is available on CD and did not explain how you could hear it if you missed the conference). The message is a funny take off on a busy call center.

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