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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Goodbye Bill Gates

June 27, 2008

Dear Mr. Gates -- I feel I know you well enough to call you Bill. You see, although we have never met, I feel like I owe you a huge debt of gratitude. I started loving technology while playing Pong and Space Invaders and shortly thereafter I became a BASIC programmer. First of all, thanks for ensuring this language was around and simple enough for a person to easily pick up on his own.

It is unclear what the computing industry would be like if it weren't for you and your company. You seem to have had an uncanny way of beating virtually every competitor your company ever had while you were in charge.

ITEXPO TMC University Courses Expanded

June 26, 2008




I promised yesterday that we would be devoting great focus to ITEXPO this week and to kick things off I want to ensure you are aware of the TMC University courses which will be offered at the show September 16-18, 2008 in Los Angeles. We have been running TMCU sessions for many years and we have had hundreds of graduates who walk away from the event better educated on various topics and if they pass the test at the end of the session(s), they also have the bragging rights of a diploma which can boost their resume value and get them valuable consulting/reseller assignments.

The program has focused on open source, SIP and IP-PBX topics in years past and for the first time we have greatly expanded the number of courses provided to ensure we can help you get certified in multiple courses at once. These are the important areas of the market where the seems to be great interest in certification as well as hiring.

Here is the complete list of topics and a page with the details.

  • Microsoft OCS
  • FMC/Mobility
  • Open Source
  • IP Network Security
  • Unified Communications
  • SIP
  • Software as a Service
  • SIP in the Contact Center
  • Next-Gen Call Center Management

  Date Course        

Tuesday, September 16, 2008

Microsoft OCS
Learn More  

Tuesday, September 16, 2008

FMC/Mobility
Learn More  

Tuesday, September 16, 2008

Open Source
Learn More
 

Tuesday, September 16, 2008

SIP in the Contact Center
Learn More   Wednesday, September 17, 2008 IP Network Security
Learn More
  Wednesday, September 17, 2008 SaaS
Learn More
  Thursday, September 18, 2008 Unified Communications
Learn More
  Thursday, September 18, 2008 SIP
Learn More
  Thursday, September 18, 2008 Next-Gen Call Center Mgmt
Learn More


Come to the show and try your luck skill at becoming a happy graduate, along with the hundreds of your peers. Be part of an elite group -- only at ITEXPO.






























The Importance of Communications

June 21, 2008

Do we realize the importance of what we do? I have been thinking about this question a great deal lately. I see the amazing technology being developed by the entire industry and I just can't help but wonder - do we realize how important we are to the world economy. I am far from an economist but I know that when productivity improves so does the standard of living.

Build Communities With Google's Help

June 10, 2008

Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you are hoping like-minded people will visit the community regularly and begin to associate your company as a leader in the space and hopefully some of these people will become new customers.

In this example, your resources are limited and even if they aren't, you need to choose one of these above areas to build your community. Assume each of them has equal market sizes and growth rates and you need to determine where the highest level of search interest lies.

Using the updated Google Trends, you can now see a graph over time of search volume on a relative and absolute basis and this information can be exported for analysis.

You may find for example that storage interest spikes around the year-end holidays but also seems unusually high in May of each year... This information can be useful in your business as it helps you see how people are searching for various terms.

If you have read my blog before, you know TMC has been building communities (Global Online Communities, Channels) for companies in the communications and technology space for some time now.







Nortel's Joel Hackney Discusses Earnings

May 2, 2008

New TMCnet Record and New Writer

April 15, 2008

Thanks to our readers -- once again, TMCnet has hit a new record. In this case, we built a Global Online Community in conjunction with Interactive Intelligence and this community generated just under 600,000 page views in one month according to Webtrends, a company which measures web traffic.

As you might imagine, this is a staggering number of pages to be viewed in a month and after TMCnet, this number represents the most page views in a month out of all competitive sites worldwide. This is according to third party web measurement sites like Quantcast.

In other words a single community built on TMCnet outproduced any other single competitive site in total.

As I have promised before, as we grow we will ensure the quantity and quality of TMCnet articles and as such we recently added Rick Bye as a columnist. He wrote his first piece last week in fact.

Bye is a senior segment marketing manager with Zarlink and is responsible for leading the company’s residential gateway and consumer voice products development.







Communications Developer Call for Papers

April 8, 2008

Bob Emmerson: TMC's European Editor

April 8, 2008

Bob Emmerson joins TMC as out European Editor. We are truly proud to have Bob join the team as he is a communications and technology veteran.


Previously, Emmerson was a designer of digital control systems, a journalist, and a copywriter.


For a number of years he ran his own advertising/pr agency in Brussels.

TMCnet Podcast Library

April 8, 2008

TMCnet Gets a Redesign

April 8, 2008

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