Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Rates Technology

Communications and Technology Stories August 14, 2008

August 14, 2008

Please enjoy some communications and technology stories while having your morning (or evening) tea or coffee. My thoughts in brief -- Extreme is smart to jump on the energy efficient bandwagon, Jajah claims to have over 10 million users in the story below which is substantial. They also have a service which translates short English phrases to Chinese. Very cool but I am not sure this can be monetized.

Virtual PBX now allows callers to be pulled out of voicemail -- this great news and not easy to pull off for a hosted vendor.

McCain To Support Technology

August 14, 2008

It has been pretty shocking to me to see that the Bush Administration did not embrace technology in a more grand fashion. After all, Vice President Al Gore was so enthusiastic about the Internet he even claimed to invent it.

So while it seems like the companies of importance in the Bush administration have to do with energy, commodities and defense, we may see a McCain presidency focusing at least a little on technology.

In fact there will be a 10% R&D tax credit and opposition to internet taxes. In addition there will be an increase in H1-B visas (thankfully). McCain does not think we should have federal net neutrality laws -- the FCC and other regulators should deal with these issues he believes.

See this New York Times article for more.







Fuel Prices Fuel Technology

July 31, 2008

As fuel prices increase, so does the desire to come up with reasonable alternatives. Some of these efforts revolve around conservation and others have to do with new technologies which make it possible to bypass oil, coal and natural gas.

Today is an unusual day as we have new examples in each category. Detroit has a new mobile web traffic monitoring service which is ad supported and allows drivers to tap into 600 traffic cameras. The theory here is you will see where the traffic is and drive around it.

ITEXPO: Exhibits 90% Sold Out

July 21, 2008



There has been more interest in ITEXPO Fall 2008, Los Angeles, CA September 16-18 than any other Internet Telephony Conference & Expo I can remember in recent years. It seems people are beginning to realize this show is the only major IP communications event left -- it is growing quickly and it draws attendees from around the world.

If you are looking to reach service providers, enterprise customers, SMBs, resellers or the communications industry at large -- you should consider being at this show.

A participating companies list I picked up from an upcoming TMC press release is as follows but really, every important company in telecom will be represented in multiple ways. (please do not get offended if your company is not here. If I added all participating companies -- my readers would get fired because they would spend their work day trying to get through it all -- instead of getting their jobs done).





Todd Keefe to Promote ITEXPO West 2008

July 1, 2008

Goodbye Bill Gates

June 27, 2008

Dear Mr. Gates -- I feel I know you well enough to call you Bill. You see, although we have never met, I feel like I owe you a huge debt of gratitude. I started loving technology while playing Pong and Space Invaders and shortly thereafter I became a BASIC programmer. First of all, thanks for ensuring this language was around and simple enough for a person to easily pick up on his own.

It is unclear what the computing industry would be like if it weren't for you and your company. You seem to have had an uncanny way of beating virtually every competitor your company ever had while you were in charge.

ITEXPO TMC University Courses Expanded

June 26, 2008




I promised yesterday that we would be devoting great focus to ITEXPO this week and to kick things off I want to ensure you are aware of the TMC University courses which will be offered at the show September 16-18, 2008 in Los Angeles. We have been running TMCU sessions for many years and we have had hundreds of graduates who walk away from the event better educated on various topics and if they pass the test at the end of the session(s), they also have the bragging rights of a diploma which can boost their resume value and get them valuable consulting/reseller assignments.

The program has focused on open source, SIP and IP-PBX topics in years past and for the first time we have greatly expanded the number of courses provided to ensure we can help you get certified in multiple courses at once. These are the important areas of the market where the seems to be great interest in certification as well as hiring.

Here is the complete list of topics and a page with the details.

  • Microsoft OCS
  • FMC/Mobility
  • Open Source
  • IP Network Security
  • Unified Communications
  • SIP
  • Software as a Service
  • SIP in the Contact Center
  • Next-Gen Call Center Management

  Date Course        

Tuesday, September 16, 2008

Microsoft OCS
Learn More  

Tuesday, September 16, 2008

FMC/Mobility
Learn More  

Tuesday, September 16, 2008

Open Source
Learn More
 

Tuesday, September 16, 2008

SIP in the Contact Center
Learn More   Wednesday, September 17, 2008 IP Network Security
Learn More
  Wednesday, September 17, 2008 SaaS
Learn More
  Thursday, September 18, 2008 Unified Communications
Learn More
  Thursday, September 18, 2008 SIP
Learn More
  Thursday, September 18, 2008 Next-Gen Call Center Mgmt
Learn More


Come to the show and try your luck skill at becoming a happy graduate, along with the hundreds of your peers. Be part of an elite group -- only at ITEXPO.






























Build Communities With Google's Help

June 10, 2008

Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you are hoping like-minded people will visit the community regularly and begin to associate your company as a leader in the space and hopefully some of these people will become new customers.

In this example, your resources are limited and even if they aren't, you need to choose one of these above areas to build your community. Assume each of them has equal market sizes and growth rates and you need to determine where the highest level of search interest lies.

Using the updated Google Trends, you can now see a graph over time of search volume on a relative and absolute basis and this information can be exported for analysis.

You may find for example that storage interest spikes around the year-end holidays but also seems unusually high in May of each year... This information can be useful in your business as it helps you see how people are searching for various terms.

If you have read my blog before, you know TMC has been building communities (Global Online Communities, Channels) for companies in the communications and technology space for some time now.







Vocaltec Sells Patents to Karo Millennium

May 29, 2008

In a way, I must thank VocalTec because it was companies like them that helped me realize how IP would revolutionize communications and further help me decide to launch a magazine dedicated to the market in 1997. VocalTec was one of the first to have a column in Internet Telephony Magazine and I will never forget my many interactions with the company over the years.

So it is with mixed emotions I witness the fact that the company is selling some of its VoIP patents to Karo Millennium J.P., L.L.C. It should go without saying that these patents will likely be used to get others in the industry to pay a "tax" for using VoIP and this is likely bad news for many in the market.

On the flipside, you cannot fault VocalTec for selling 11 patents -- or half its portfolio for $12.5 million. Why?



Nortel's Joel Hackney Discusses Earnings

May 2, 2008

Featured Events