Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

SIP

Uber Picks Dialpad to Fuel its Growth

June 14, 2016



We’ve been covering cloud here at TMC for two decades – back when we called  these companies in this space ASPs and over these twenty years or so, there has been one constant in how they've gone to market. The initial target is small companies known as SMBs and then later they work up to larger companies. Grasshopper is an extreme example… They call themselves the entrepreneur’s phone system and while most have tried to move to larger installs, they seem to be stuck in place. Not that there is anything wrong with the approach, it’s just unusual.

IDT $19.99 Cloud UC Package Delivers Solid Channel Value

May 7, 2016

IDT Corporation has been a visionary in the VoIP space for almost two decades and I’ve always been impressed with the company’s technology and range of solutions in the SIP trunking and hosted PBX spaces. Recently, they have become very aggressive in the UC space, going after a channel and looking to be the disruptor in the market they helped create in the 1990s.

In an in-person interview, IDT/Net2Phone President Jonah Fink told me he thinks his company will keep people up at night. For example, IDT has had decades to build out its international infrastructure which includes POPs and nodes in five cities in Brazil as well as London, Hong Kong, Chile and Peru. They offer unlimited calling to Mexico and Canada as well as a core hosted PBX/SIP trunking plan which consists of South America, Western Europe and Central America.

Sennheiser TeamConnect: An Innovative Mobile War-Room in a Briefcase

April 16, 2016

One of the most innovative products I’ve seen this year in the UC space is the Sennheiser TeamConnect, a high quality, wireless conferencing solution. Here is the situation: you want to set up a conference call in a room which isn’t wired for conferences. You open a briefcase, take out a few pucks and place them around the table and voila, everyone is immersed in high quality audio.

 

Mitel Buys Polycom: The Good and Bad

April 15, 2016

This post has been updated on April 15, 2016 at 4:30 pm with feedback from Wes Durow, CMO of Mitel. Also, it turns out we broke the news on the potential of this merger even earlier than thought... December of 2015.

Last month my fellow TMCnet blogger Peter Radizeski broke the news that Mitel was buying Polycom – so if you’re a TMCnet reader, once again, you got in front of this news. Peter had more thoughts on the matter today as it became clear the acquisition was happening.

Riverbed SteelCentral UCExpert Maximizes UC Quality on Avaya, Microsoft and Cisco

April 14, 2016

Communicating via quality voice and video conversations is essential for keeping happy employees, partners and customers. Perhaps most importantly, ensuring quality conversations is a big part of your job security. It doesn’t matter if you’re an MSP, VAR, Interconnect, channel or the IT director, it’s your position on the line when things don’t work right.

Fortunately for you and your career, there is Riverbed and their latest version of SteelCentral UCExpert which is designed to help solve your quality problems.

Digital Transformation is Powering Vertical's UC Growth

April 13, 2016

Industry veterans remember some of the big mid-market brands in the nineties like Vodavi, Comdial, Artisoft and Vertical Networks. Artisoft purchased Vertical Networks, rolled up the other very well-known brands, changed the name to just Vertical and then went completely dark for years. Any other industry would have forced the company out of business for seemingly leaving the space. Telecom is different though because there was a loyal installed base and resellers pushing these products in the market – even when the big media companies like TMC rarely if ever heard from the company.

SD-WAN, the Best Bang for Your IT buck

April 13, 2016


My most recent video interview (Fall, 2015) with Kevin Gavin of Talari Networks (seated to the right)

I just had a chance to interview Kevin Gavin from Talari Networks – I’ve known him for years, going back to his ShoreTel days and I also covered Talari around the time he joined and named it a company to watch. He is very knowledgeable about tech and telecom. In this recent video interview I had with Kevin, he touts added benefits of SD-WAN like making the network more holistic.

I saw him most recently a few weeks back where he told me that 2.5 years ago when he joined the company, the space really didn’t exist. Furthermore, they had to sell the category as well as the product.




IR Says: UC Performance Management Should Not be an Afterthought

April 13, 2016

IR is the corporate brand name of Integrated Research Limited, a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems.

The company boasts over 1,000 customers in over 60 countries—including some of the world’s largest banks, airlines and telecommunications companies. IR Prognosis provides them with business critical insights while ensuring continuity-critical systems deliver high availability and performance for millions of their customers across the globe.

IR’s ultimate goal is to make sure these systems run at their best and predict vulnerabilities before they arise.

Masergy's People-Directory Vision Has Potential

April 11, 2016

Dean Manzoori describes Masergy as a technology company which own and manages the world’s largest global private network providing cloud network, managed security and UC as a service. To ensure the highest level of quality, their UC platform is embedded in the fabric of their global network and the UC PoP is the same as the MPLS PoP.

See Dean interviewed by TMCnet at ITEXPO in Florida

In a recent live interview with me, Dean explained the company has 100% in-sequence packet delivery, no packet drops and under one millisecond of jitter. They can in fact provide forensic information on every call made and get a MOS score as well.

This allows a company to see packet loss, latency and jitter – if any is related to call quality.

Tadiran Aeonix UC: A Unique Play for the Channel and MSPs

April 11, 2016

Tadiran has always tried to out-innovate its way to success. In fact they have recently innovated on a few fronts at the same time. Their Aeonix UCC solution is proudly offered on the Amazon Marketplace – one of the few available on this platform. Interestingly, when I did a search for the term PBX, Tadiran doesn’t show up.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 183 Next
Featured Events