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Avaya SMB Event Features Cake Boss

May 17, 2011

Avaya Press and Analyst SMB Live Blog.



At an Avaya Event here in New York City, the company is set to detail its plans to migrate Nortel users to Avaya's IP Office 7.0. According to Isabelle Guis (pictured) General Manager of of the SME Communications Business Unit, the company now has 30 million users - 14M of those came from Nortel and there are 7 million total IP Office users - with 200k systems being sold last quarter.


Here are some shots of the event so far.




10:00 am EST Kick Off

Announcer addresses audience from TV via video Small business make is vital to Avaya.

Dr. Alan Baratz
takes the stage. He transitions to a video of happy customers "Thinking Big."



IP Office was designed for small to medium businesses and can scale to 1,000 users. 60% YoY growth - almost 150% QoQ growth in sub-20 end of market.


















Tehrani's Train Fixed

May 17, 2011

IBM to Eclipse Microsoft Market Cap

May 17, 2011

Ouch. The PC revolution took all the power away from the hardware leader IBM only to give it to the software company making operating systems - Microsoft. For decades, Microsoft used it's OS dominance to help subsidize and sell myriad software products causing the company to grow like a weed.

But Redmond needs a new growth engine and it looks like PCs and servers just aren't going to continue their massive growth curve - especially when you consider how well iPads are selling.

Moreover, IBM brilliantly transitioned from a PC company to services where they are doing very, very well.

This is why as Matt Rosoff at Business Insider explains the reason IBM is about to pass Microsoft in market cap.

He infers this is the reason for the Skype acquisition by Microsoft but really, the company needs a solid mobile advantage and a way to get it's voice and unified communications strategy to be successful and the Skype deal kills these birds as well as adding a social and consumer electronics elements to the mix.















Should Carriers Charge Less for Pipes to Get More For Services?

May 17, 2011

Interop 2011 Day One Wrap Up

May 11, 2011

Day one of Interop has been great so far – I had video and written interviews with a number of companies such as Juniper Networks, Siemens, Brocade, ShoreTel, Navisite, Broadcom and Cisco. The videos will be posted soon – I will alert you when they are up or just go to our video page and click on the forthcoming Interop 2011 tab.

One point which came up repeatedly in my meetings is the micromanaging of budgets by CEOs – not just in small companies but some really big ones. It seems CXOs are scrutinizing new spending like at no time I have ever seen.

My Day of Shooting Videos in Dallas

May 5, 2011

I am here at the Joule Hotel in Dallas, Texas where I met with over a dozen companies in the communications and tech space today. The mood is very very optimistic - there was more confidence than my last trip to Boston this past December. A few interesting items - I forgot my phone on this trip as I left it charging until the last possible second - and whoops, I forgot to take it. When I realized, I freaked out for ten seconds and then realized I had a tablet.

Since my voicemails get transcribed and emailed and I could use Skype, I actually didn't miss the phone.

TMC Newsroom Dallas Videos And Broadvox Partner Summit

May 2, 2011

Voice Carrier Wants a Big Piece of the SMB VoIP Pie

April 14, 2011

The business VoIP market has a tremendous amount of growth potential based on a recent FCC report I highlighted last week. And perhaps the most exciting aspect of the market is there is no single leading player which comes to mind – especially for the SMB. And losing and gaining marketshare in the segment can be done quite rapidly if you aren’t careful. Case in point are Comdial and Inter-Tel: two major players in the SMB CPE space just a decade-and-a-half ago.

Important HD Voice Research Report Available

April 7, 2011

You probably know I have been a huge proponent of HD voice as to me it’s an inevitable outcome of transitioning away from the PSTN to IP-based networks which allow us to upgrade CODECs without having to downshift our conversations to technology which was invented many decades ago. When I was a kid, television was an 11 inch black-and-white screen which seemed to always have Walter Cronkite on it and changing the channels was a manual and rotary process.

Yet, the incredible tech advancements we have seen in the television space haven’t yet fully materialized in the world of telephony. Sure, I can have high-quality conversations if a call stays on IP networks and there is no need for transcoding or jumping onto the public switched telephone network.

Brady Bunch Videoconferencing Goes Mobile Thanks to fring

April 6, 2011

fring has launched a Beta app for mobile devices allowing Brady Bunch-style conferencing with up to four users at once. The importance of this announcement is that anyone can now take advantage of advanced video communications which until recently was not even available in an office without a high-priced videoconferencing solution with dedicated bandwidth and specialized equipment.

Indeed, the power of mobile devices has grown substantially over the years and soon dual and eventually multicore processors will be the norm. And as this evolution in mobile horsepower continues, apps like this one will continue to proliferate.

We have signed up for Beta accounts and I look forward to trying this app out to see how well it performs when all four users are moving around. I also wonder about screen lag and synchronization between audio and video.

The question now is how popular will video become on mobile devices and will the experience become compelling enough to make video the default for phone calls?





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