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Survey: Games Most Popular Smartphone Apps

July 6, 2011

And surprise, most people will pay for apps

Games, weather and social networking apps are where people are spending a tremendous amount of their time followed by mapping, news, music and entertainment. These are the results of a new survey from Nielsen which asks what apps people used in the last 30 days. iPhone users who are mobile gamers play about 30 minutes per day on average or 14.7 hours per month while Android users play 9.3 hours per month.

Nielsen supplied chart of apps which smartphone users have downloaded in the last 30 days


While we see mega deals in the video game world for titles like Angry Birds and social companies like Zynga preparing for multi-billion dollar IPOs - let's keep in mind part of the reason for this is that everyone it seems will pay for games on their phones. Consider in fact Nielsen found 93 percent of app downloaders are willing to pay for the games they play.






The Real Story on Grasshopper Phone Service

June 30, 2011

Earlier this month I wrote about a service from Grasshoper called Spreadable which was shut down by the company. Unlike most companies which shut down a division or brand, Grasshopper decided to write a four-part series on why they did it. Anyone else would have tried to kill the news. I called the company either marketing geniuses or marketing morons - mentioning that they did get me to write about the story and give them some extra publicity.

Since then I have had time to speak with the company - specifically the company's Ambassador of Buzz Stephanie Bullis who gave me many answers to the questions I had and more.

Spreadable was shut down without being sold because the company decided it could devote its resources more effectively to Grasshopper than Spreadable - the social sharing/referral/marketing company.



Sprint Tries Desperately to Block AT&T, T-Mobile USA Merger

June 28, 2011



At a time when wireless broadband is becoming so important to US consumers and businesses, how can it make sense to have less choice in the market? Moreover, as carriers shift from all-you-can-eat pricing to a tiered system, isn't it obvious that wireless charges for consumers are going to skyrocket?

These are some of the arguments opponents to the merger of AT&T and T-Mobile USA are making but AT&T spends so much on lobbying and is so well-connected, they seem to be close to getting their deal done.

The situation for Sprint is so dire, the company's CEO Dan Hesse is doing virtually anything he can to prove the deal is bad for consumers. This includes an 18-state push and tripling of the time he spends in front of Congress and regulatory bodies.

Generally any action has positives and negatives associated with it and Hesse has to prove that on balance, AT&T will either provide inferior service or higher prices as a result of this merger.

Certainly the momentum is on the side of AT&T and not Sprint but the government does need to sign off on this deal and if he can find enough sympathetic listeners he may be able to kill this deal or at least make AT&T have to give up some very painful items to get it done.

More from Bloomberg BusinessWeek.











Avaya's Support Strategy Emulates Successful Cancer Diagnostic Systems

June 23, 2011

It is an unusual occurrence for me to receive a call from any company to discuss their support. Generally the media gets all warm and fuzzy about tangible things like new product launches – scoops and items you can put in the category of breaking news. Ironically though if you ask most companies what differentiates them from the pack, service and support is typically the most common answer. Yet, I can’t remember other companies asking me to meet their new head of global services.

Quad: The Death of E-mail and Cisco's Social Enterprise Ambitions

June 20, 2011

Quad moves to the cloud, has native Cius tablet support and offers better interoperability

Last week I took a train into the city from TMC’s Connecticut HQ to spend time with the Cisco Quad collaboration team – using Cisco telepresence technology and it was a fascinating look into the company’s foray into a post-email, collaborative enterprise world. First things first, I wrote about Quad and spoke with Murali Sitaram VP/GM of Cisco's Enterprise Platforms unit last September and since then Quad has not been talked about much in the media and has limited buzz in the market. Moreover, Cisco is repositioning itself – lightening up on consumer products meaning much of the company’s messaging has been in other areas of the market including launching consumer telepresence product UMI – something which should never should have gotten the green light.

Telecommuting Tax: Now The States Are Killing Jobs

June 16, 2011


In August of last year I explained why there are so few jobs – in part the problem revolves around demonizing the successful by our politicians and in-part because of excessive taxation. Part of the support for my post was an opinion piece from Michael Fleischer of Bogen Communications – a company in the telecom space I have followed for over a decade-and-a-half. Some of you may think Fleischer is complaining too much and he needs to give back more of the money he earns to be fair – but you should know that in New Jersey he has to pay $74,000 so a worker can take home $44,000.  He doesn’t mention this but I will – if he then is lucky enough to make profit he could pay 50-60+% of that money back out to the government through federal and state tax as well as various fees – real estate taxes, regulatory compliance, etc.
Watch the latest video at video.foxbusiness.com

This week Fleischer was on Fox Business and isn’t any happier with the state of the US economy and has nothing for venom to spew at politicians who make it more difficult for his company to succeed.




Top 20 VoIP Innovators

June 13, 2011

CradlePoint Wireless N 4G CTR35 Impresses

June 6, 2011


CTO and founder of CradlePoint Gary Oliverio just sent me the company's CTR35 - wireless N portable router allowing you to plug in a USB dongle and light up a room with WiFi - where up to 16 devices can share a wireless broadband connection. And the great news is this gadget can now share a 4G connection.

I tested it with a Verizon 3G EVDO card and was able to achieve average download speeds of 1.9 Mbps downloads and 500 kbps uploads which is respectable considering I did the tests from TMC's HQ where 3G coverage isn't generally super-strong.

The router supports devices from AT&T, Bell Canada, Clearwire,
icket, Rogers, Rover, Sprint, T-Mobile, Telus, US Cellular, Verizon Wireless (Alltel), & Virgin Mobile and claims its range is about 350 feet - for WiFi. I did test the range inside of TMC's headquarters and got to about 100 feet of dense metal and electronics and found the signal started to drop dramatically. This is in line with all other WiFi APs I have seen - more or less so I would say the range of this device is comparable to any other generic AP out there and all this with a small size - about the same as two iPhones stacked. So basically - 350 feet of open air range is well within within reason based on my tests.

The device allows you to have dual SSIDs - in case you want to share a second one with guests and it has bulletproof installation - you plug it in and it works.







Mitel Business Partner Conference 2011 Live Blog

June 2, 2011

A great primer on Mitel's new strategy can be found here.


President and CEO Rich McBee kicks off the event. 1,000 people here - 50 exhibitors. In the past we have had competition between us - in the future "You won't be competing with Mitel." this is the start of something new.

Strategy outline:

Simplify the business. Focus the portfolio.






Mitel to Come Out Swinging, Will They Connect?

June 1, 2011

This past January I wrote a piece which compared Mitel to ShoreTel titled Is ShoreTel filling the Nortel Void and since the post Mitel has been in a state of flux with a new CEO Rich McBee recently joining. When the opportunity presented itself to come to the Mitel Business Partner Conference titled Mitel Freedom – in Florida, I jumped at it in order to get more perspective on Mitel’s strategic direction and future.

The conference officially kicks off tomorrow morning but I wanted to give my readers as much information as possible before things got going. Tonight I had a sashimi (no, the other one – without the rice) dinner with Ron Wellard, GM and EVP of Mitel Communications Solutions, Jim Davies the CTO and Jay Nichols the VP of Sterling Communications – the PR firm handling Mitel.

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