Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

SIP

Ericsson

March 18, 2007

The holy grail of communications is being able to truly integrate the fixed and mobile phone worlds and in an ideal scenario users would have access to corporate resources such as directories from any mobile device they choose. As technology evolves corporate user’s brains must evolve as well using a variety of devices and interfaces. Telecom is really a mess when you think about it. Press 3 to delete voicemail in the office, press 7 to delete it on the cell phone, etc.

ObjectWorld

March 18, 2007

Recently I had a chance to meet with executives at Objectworld and I couldn’t help but walk away impressed with the technology the company has developed. Their two products consist of CallAttendant which allows you to connect your existing PBX to their unified messaging and unified communications solution. The company also develops UC Sever affording you all the features of CallAttendant with a SIP-based VoIP phone system thrown in for good measure.   The company feels it is positioned very well for the wave of convergence taking place in communications and they are quick to point out that VoIP in and of itself does not signify convergence but it is when applications become converged that convergence is truly happening.   UC Server is software based and since it is 100% SIP based there is no legacy technology to worry about. Since the system is hardware agnostic you can leverage Moore’s law to grow your company with ever-faster servers.   The company believes it is positioned well as it sells to IT VARs and its solutions are easy to configure.

Cantata

March 17, 2007

Cantata is a veritable conglomerate in the communications space. The company was formed a year ago through a combination of Excel Switching and Brooktrout Technology and has product lines for developers and service providers. The company is soon celebrating its one year birthday and company executives were kind enough to take a break from their birthday party planning and give me feedback on where the company is headed.   As the briefing went on I realized the company was onto something interesting. You see IMS is a complex architecture and no existing network can become fully 100% IMS-based overnight.

Cisco Purchases WebEx Podcast

March 16, 2007

Nuvoiz

March 16, 2007

Unified Communications for the Mid-Market



There is no question the unified communications market will increase the value of communications vendor offerings but there seems to be lingering questions as to which sector of the market – large—medium or small will be the fastest adopters of this state of the art system of communications.   CFOs of Fortune class companies are surely happy to shell out an aggregate of billions of dollars if they believe they will see ROI from UC. And certainly as we start to see more UC products on the market, companies of all sizes will likely start salivating at the opportunities to integrate this technology into their workflow processes.   The integration of communications and mobility may be the area of most excitement as it seems the knowledge worker population is growing greater every year. You know who I mean – the road warrior who is on the go 24x7 working his/her heart out for the company.   Recently I wrote about the growth of the SMB communications market and this article prompted a discussion with Chong-Jin Koh the CEO of Nuvoiz about his company and how he feels they are solving the pain of the mid-market company when it comes to unified communications implementation. Jin Koh tells me the company has truly integrated their messaging platform with communications through the use of SIP and unlike IM platforms such as Skype or MSN they have true unification of applications and media types.   He feels the mid-market really needs UC solutions such as those provided by his company and he sees the sweet spot for Nuvoiz as 50-1,000 people.

Dialogic & Aculab Focus on Growth

March 13, 2007

Please enjoy the April 2007 Publisher’s Outlook from IMS Magazine:   ---------   DSP Resource Board Vendors Expand Focus   The last few weeks has seen an explosive amount of news in technology and communications and trying to justice to it all in a single written piece is impossible. Still I saw many things this week worth pointing out and providing some analysis on the technologies that will ultimately comprise the world’s future IMS network. Instead of focusing on a random sampling I will set my sights more on a single phenomenon in this piece.   I would have to say the largest trend I have seen lately is that of development program and ecosystem growth. Ten years ago there were few choices for developers if they wanted to write applications for the communications space.

TMCnet Search

March 13, 2007

We are always trying to innovate here at TMC and recently we have been looking for a way to ensure TMCnet becomes even stickier than it currently is. Our goal is not only to be the primary destination for all things in the communications and technology space but also the same for communications and technology search.   At search.tmcnet.com you will find a beta version of our newest initiative allowing anyone to search not only TMCnet’s massive archive of articles but others such as Network World and PC Magazine. We will continually fine tune this initiative to make it more valuable to you and hopefully it will become the first place you turn when you are searching in the communications/information technology space.   Please try it out for yourself and let me know what you think.

Huge News Coming From Plantronics

March 11, 2007

I recently met with Plantronics executives and they were basking in the glow of being market share leaders in the bluetooth space. They were very happy with this achievement and were further excited to tell me about how they see the future of communications.   I meet with many dozens of companies per month and you get a sense for when a company seems to be onto something big. Of course this is easiest to spot when they tell you flatly, “Rich, we are onto something big.”   I couldn’t get anything out of the tightlipped management about what to expect. I even hinted at the company moving upmarket to potentially compete with Polycom in the IP phone space.   I did not get positive feedback to this comment but instead I was told Polycom is a great partner.   In past meetings with headset vendors and market research questionnaires I have seen – headset vendors always ask me my opinion of adding more intelligence to the once dumb headset.   So as I am flying on a fairly crowded airplane I have time to ponder what I would do if my headset had a powerful processor.   I suppose the first thing I would do is add speech recognition.

ApplianX

March 9, 2007

Aculab Launches ApplianX Product Line   Aculab has just announced a new line of appliances and the product line is so different from any products previously supplied by the company I decided to ask some questions about the new ApplianX product line from Alan Pound, MD and CTO of Aculab. Here is the Q&A with Aculab about this exciting new initiative.   Aculab has been a strong player in boards and interfaces for some years, why the new product line?



The strategy behind ApplianX was set against the backdrop of a dramatically changing the market for hardware and software-based enabling technologies. A growing pool of solution providers are looking to take advantage of leading enabling technology but, for a number of reasons, do not wish to incur the associated development costs and time taken to integrate enabling technology or write C-based applications.

Living in the Third World of Communications

March 8, 2007

If you haven’t heard, a court decided Vonage needs to pay Verizon $58 million in past damages for patent infringement in the following areas:  
  • Technology used to bridge Internet calls to the traditional phone system
  • Features such as call-waiting and voice-mail
  • Wireless Internet phone calls
  Now I know many people at Verizon and they are very smart, well rounded and seem nice enough. From an investment perspective they did a good thing by using patents as a competitive weapon against a small provider who has revolutionized the telecom industry and made telcos wake up and realize they need to compete.   The question worth posing however is how is the consumer benefiting from this lawsuit?   My concern is with the government and the various agencies who are supposed to be protecting me, my family and friends’ from monopolistic practices such as this.   When I learn about large companies using the legal and regulatory systems, to flush their competitors down the toilet I have to stop and remember what country I am living in.   I am a US citizen. I was born in the US and I am proud of it. I want consumers to have the best of everything.
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