Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Communications in the Cloud Webinar

June 21, 2010

As the move to the cloud gathers steam, the competition has grown substantially and a trend worth watching is what happens to the pure-play cloud communications companies when the CPE competition migrates to the cloud as well? Recently Joe Staples, CMO of Interactive Intelligence came by the TMC newsroom to discuss his company's move to the cloud. You may remember Interactive Intelligence pretty much was the first and longest-running company to have unified communications products - they launched theirs in the mid-nineties. In two video interviews, Staples discussed the trend towards CaaS and his company's offering in the space.

Looking for CXOs in DC/Maryland for Video Interviews

June 15, 2010

Attention readers - in our never-ending quest to keep TMC's growing audience up to date on the latest happenings in the market we will be in DC with our video crew next week interviewing companies in the Baltimore and Washington DC area. We are looking for CEOs, CMOs, and Presidents at companies which are in the tech and/or communications spaces. This includes 4G, satellite, cable, etc. Here is a sample of what the finished video will look like.

If you are interested, the exact dates are Tuesday, June 22nd and Wednesday, June 23rd and the location is the Gaylord National Resort & Convention Center in National Harbor, MD (directions).

Please contact Jaime Hernaez for consideration.



Google's Thoughts on Apps Marketplace

June 15, 2010

Recently I wrote about the Google Apps Marketplace and how it brings a walled garden approach to the desktop and my thesis revolved around the idea that a few years back you could download any piece of software you wanted without having to go through a gatekeeper. I am not a fan of censorship of any kind - after experiencing a world where I could download any application to any computer I own, I am now seeing that this situation has changed for the worse. In my family there are various devices and more of them have Apples logos on them and the newer ones only allow you to install apps through the Apple approved App Store.
 

And I am fine with the idea that Apple likes to protect its users by screening for malicious software but many of my readers tell me they are very uncomfortable with their censoring of apps which they feel are offensive, sexually suggestive and/or competitive. I have nothing against Apple but I have everything against any company which limits the choices of my readers after they spend their money to purchase a product.

Phone.com and the Next Phase of VoIP

June 14, 2010

If you want to thank someone for lowering your phone bill, you have a few options - you can thank the founders of Skype and Vonage or go back to the nineties and thank the many people at VocalTec who invented and popularized VoIP before anyone else even thought of it. Much of the reason TMC decided to launch a magazine titled Internet Telephony back in 1997 was because we saw the transformational power of the IP telephony gateways and software which VocalTec produced.

VocalTec co-founder Alon Cohen is a personal hero for what he did by literally changing the way the world communicates. Moreover, I am often called by patent attorneys who are involved in patent cases regarding technology which Cohen invented many years earlier.

TMC Gets Written up in Norwalk Hour Newspaper

June 4, 2010

I am fortunate that I get to speak reporters about my company from time to time and whenever I do I always worry until the article comes out. Reporters are busy (speaking from experience) and they don't always get all the facts right. I always blame myself when this happens - after all if you communicate in a clear, concise manner with an organized, structured system of segueing between topics, it is much easier to follow.

Personally I have sat in briefings with charismatic tech leaders who spend 30 minutes talking and when I look at my notes, I wonder what the heck was said.

AT&T's new Data Plans Good for Wireless Investment?

June 2, 2010

As Gary Kim points out, AT&T will soon be revamping its data rates and plans for iPad users. Currently the plan is $30 for an unlimited amount of data per month. Going forwards, DataPlus will provide 200 MB of data for $15 per month (additional 200 MB chunks of data also cost $15), and DataPro, which provides 2 GBytes of data for $25 per month, with every additional GByte costing $10.

Plantronics Savi W430 Designed for Performance and Your Inner-Geek

May 26, 2010

 


When advising entrepreneurs how best to explain their products to customers to minimize the barrier to adoption, I often say focus on the solutions your product or service provides. At the end of the day, we all have problems and will pay to have them solved. In case you doubt me I invite you to visit Doggie Doo Not, a service dedicated to pooper scooper activities on your property.

Should CenturyLink be Focusing on Wireless, not Copper?

May 25, 2010

Is it possible to take a group of wireline carriers, roll them up and cost cut your way to greater and everlasting profits? I present to you two opposing viewpoints on the merger between CenturyLink (formerly CenturyTel) and Qwest. One is glowingly positive and one is quite negative. The positive story is from Barron's, a source which I trust a great deal - the other from TMCnet blogger Peter Radizeski who is also a source I know to be spot on.

TMC Celebrates 38-Year Anniversary

May 24, 2010

How do companies make it through gut-wrenching industry and technological change without going under?

I do my best to wish every TMC a team member a Happy TMC Anniversary and as such the start date of all of our full-time members are in my calendar so I can be the one to send them this greeting (If I forgot you in the past - please accept my apologies). Last week I noticed that it was the anniversary of Nadji Tehrani, the company Founder & Chairman, my father and the person who decided to start this company in 1972. Funny, I never noticed his start date on my calendar before - and it occurred to me that this was TMC's 38-year anniversary.

Apple: Which is Worse, Flash or Poor Voice Service?

May 23, 2010

 


People who think the iPhone is a great device but terrible phone are common - in fact just about everyone I know who has an iPhone tells me the call quality and dropped calls are a major problem. Now there is a way to get compensated via the US court system - specifically worstphoneever.com allows you to upload your log files of dropped calls - which become part of a class-action suit which eventually get you some cold hard cash for your efforts. Currently there are over 57,000 dropped calls in the company's system which they believe is worth $672.

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