Skype Problem

Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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Skype Problem

I received these comments on my Skype Interview blog entry today and thought others may be interested. I haven't heard of any such problems with Skype and am curious to know if this is an isolated complaint or widespread.

I did go onto Skype's site and find a contact us form that at least allows you to communicate with the company, if not by telephone.

Comment at will:

The CEO of Skype is a very interesting character, but he has failed to set up his www.skype.com website in such a way that Skype users can contact the company.

It would seem only reasonable a telephony company might have a telephone number for customers to reach the technical and billing departments so that, as in my case, the failure of SkypeOut, which is time limited, might be made to work or be refunded.

More telling, if one should want to get money back because of fears SkypeOut (or indeed In) doesn't work, the fantastic CEO ought to have organised a quick and easy way for his customers to be paid back.



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