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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Microsoft Lync Server 2010 Impresses

November 14, 2010

TMC’s Tom Keating reported the fact that Microsoft OCS will be called Lync going forward and the name is much more conducive as a Skype alternative as asking someone to Lync you sounds much better than asking them to OCS you. Tom and I recently went to Manhattan with a group of analysts and other media to get a demo of the system at Microsoft's Technology center and put it through its paces. We had a chance to see about a dozen or more machines with various endpoints and spent time listening to Jamie Stark the Senior Product Manager walk us through what this new release will do for customers.

New Editorial Additions to TMC

November 3, 2010

Tehrani on Future of Broadband

November 2, 2010

Anana Enables Social Networking Dial-Tone

October 25, 2010

It was only a matter of time – social networking has permeated so many aspects of our lives that almost one-in-five divorces cite Facebook as part of the reason for the split! Moreover, in some countries a single text message is legal grounds for divorce. But wait, how did I get on this tangent? This was supposed to be a happy story about how social networking has integrated with telephone service like never before, enabling carriers to generate revenue by tapping into one of the most popular phenomenons on the planet.

Avaya Flare Interface Detailed

October 3, 2010

Thought Leaders Descend Upon ITEXPO

October 2, 2010

Kind of a silly term- "thought leader" but in every market there are people involved in setting the conversation... Those whose thoughts and ideas permeate the web and industry conversations. "Did you hear what so and so said? Can you believe he thinks this company sells junk products and won't be around in a year?"

Well you get the idea.

It turns out a number of the people in the market who I have personally followed for some time have joined forces on a blog called Voyces.



ITEXPO West 2010 Show Guide Available

October 1, 2010

The ITEXPO West 2010 Show Guide is here and if you are flying to the show - you may want to download it to your Kindle/laptop/iPad/netbook/smartphone or print it. I am on the plane now and we have the equivalent of a 300 baud modem's worth of bandwidth so I can't download it but as I recall it is over 100 pages and gives you a solid overview of the dozen conferences taking place next week.

In addition it shows you the exhibit hall with over 200 exhibitors and which sections correspond to which technology.

I have this dream that I will have enough time to go through the directory and point to some of the interesting highlights in a blog post.

We'll see how that works out.

Here is the PDF and it is fairly compressed down to 5 Megs as I recall - we may be getting a higher res one soon as well in case you have the bandwidth.







ITEXPO West 2010 Information Update

October 1, 2010

The following ITEXPO welcome letter and update on important components of the multiple shows next week in Los Angeles was sent by my operations team. I hope you find it useful:


October 4-6, 2010
Los Angeles Convention Center
www.itexpo.com
It's Time for ITEXPO

Largest B-to-B Communications and Technology Trade Show Opens Monday in Los Angeles.

Dear Rich,

The final stages of preparation are being completed over the weekend - conference presenters tying together their slides, exhibitors readying their booths, and our TMC team putting the pieces in place for a great week of learning, networking, and business-building.

Your registration is confirmed.

Can't wait to see you Sunday night at Avaya’s Kick-Off event at the Westin Bonaventure, then on Monday at the Los Angeles Convention Center for the official start of ITEXPO.

Once again, here are some details and information that will help make your experience at ITEXPO great. As always, if you have any questions before the show, please check the event site or contact Frank Coppola.


REGISTRATION / KEYNOTES / EXHIBIT HALL HOURS Monday, October 4
Registration: 9:00am – 5:00pm
Keynotes: 4:00 – 5:00pm
Welcome Reception: 5:00pm, sponsored by Aloe Systems

Tuesday, October 5
Registration: 7:00am – 7:00pm
Luncheon keynote: 12:15pm
Keynotes: 2:00 – 4:00pm
Exhibits Open: 4:00 – 8:00pm
Networking Reception: 6:00pm in Exhibit Hall, Sponsored by Aculab

Wednesday, October 6
Registration: 7:30am – 5:00pm
Exhibits Open: 11:00am – 5:00pm
Mustang Convertible Giveaway at 4:45pm – Must Be Present to Win
See below for a complete, updated schedule or visit www.itexpo.com


Keynote Schedule: (Open to all attendees) Monday, October 4
4:00 pm: Alcatel-Lucent: Jean-Pierre Lartigue, CTO and VP
4:30 pm: CA Technologies: Adam Famularo, General Manager Cloud Computing

Tuesday, October 5
12:15pm: Phil Edholm, Vice President, Avaya
2:00 pm: Salesforce.com: Alex Dayon, Executive Vice President of CRM
2:30 pm: Ribbit Corporation: Crick Waters, Co-founder, EVP Strategy and Business Development
3:00 pm: AT&T: Hank Hultquitst, VP of Regulatory
3:30 pm: ShoreTel: Kevin Gavin, VP Marketing

Wednesday, October 6
10:15 am: Xirrus: Dirk Gates, Chief Executive Office
10:45 am: Level 3: Nigel Williams, Senior Vice President of Enterprise Sales


WORKSHOPS at ITEXPO – Open to All Attendees

StartupCamp2: Communications Edition
Monday, October 4, 5:30pm
Room 153

Ingate’s SIP Trunk-UC Summit
Monday, October 4 – Wednesday, October 6
Room 403A

Reseller Solutions Day Workshop
Tuesday, October 5, 8:30am – 1-day Workshop open to all Resellers and Agents
Room 153

MegaPath’s MPLS University
Tuesday, October 5, 4:10pm
Room 153

Phone.com’s Innovation and Excellence for the Small Office
Wednesday, October 6, 11:00am
Room 150


SHOW LOCATION

Los Angeles Convention Center
South Hall K
1201 South Figueroa Street
Los Angeles, California 90015
Phone: (213) 741-1151


Detailed Schedule of Events:

MONDAY, OCTOBER 4 9:00 am . Ingate SIP Trunking Professional Development Program
10:00 am .

Wesabe: Failure from a Founder's Perspective

October 1, 2010

TechCrunch has a great post describing how financial management website Wesabe lost to Mint and points to a blog post from founder Marc Hedlund who is up front and honest on why he believes his company failed and Mint won.

Whenever you can get the inner-most thoughts from a person who struggled to build a new company and was first but lost, you should listen.

Interestingly one lesson I took away from reading the post is KISS - keep it simple stupid. Apple and Skype have shown over and over that simplicity in interface design is what wins wars.

Here is an excerpt:

Mint focused on making the user do almost no work at all, by automatically editing and categorizing their data, reducing the number of fields in their signup form, and giving them immediate gratification as soon as they possibly could; we completely sucked at all of that. Instead, I prioritized trying to build tools that would eventually help people change their financial behavior for the better, which I believed required people to more closely work with and understand their data. My goals may have been (okay, were) noble, but in the end we didn't help the people I wanted to since the product failed.








VoIP Market up 13% This Year

October 1, 2010

Infonetics says the VoIP/UC space will be up 13% this year over last. It is no secret that the current business environment is very tough and this growth in a single and relatively mature sector of the market reminds us there are many sectors of tech and communications which are even younger and subsequently hold promise for even greater growth rates.

4G, M2M, backhaul, optical, smart grid, cloud - these are only a few sectors of the market which are poised to continue growth - even in a very challenging macroeconomic environment.

The timing of the report is good as Tom Keating points out - since ITEXPO takes place next week and numerous industries will converge in Los Angeles to learn more about communications and technology - virtually every important sector will be represented via numerous vendors.

We hope to see you there Oct 4-6, 2010.





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