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GENBAND Announces Big Win at XO, Kandy Wrappers and More

March 14, 2016


As more carriers look to roll out UC solutions, GENBAND is there to help and in fact recently has been on a tear in terms of making relevant news. Since the acquisition of the Nortel carrier and large enterprise business, GENBAND has literally become a full-service telecom equipment manufacturer with a broad portfolio of features rivaled by only a handful of firms.

The GENBAND marketing team






In a recent meeting with Patrick Joggerst, Carl Baptiste, Bita Milanian and the rest of the management team (a small subset of the people above), I was once again blown away by just how many balls the company has in the air and is managing effectively. In fact, I just wrote up another story on all the company is doing and that was less than two weeks ago.

CafeX Looks to Solve Biggest Video Collaboration Challenges

March 13, 2016



WebRTC has been an incredible driver of interoperability in real-time communications but it still won’t work across every browser. CafeX Communications has been working on solving this problem for years and now has a new solution called Chime which it hopes becomes the ultimate cross-platform, browser-powered video solution.

I spoke with Sajeel Hussain about the new solution and he emphasized that it works with Microsoft Edge and can interwork with in-room systems from Cisco and also work with Microsoft Skype for Business. In addition, he emphasized companies can save 75% on their bandwidth utilization as Chime can cluster four video sessions as a single session which connects to the MCU.

Lifesize Reinvents Itself in Cloud Video

January 14, 2016

CEO Craig Malloy explains the new company’s mission and strategy for the future

I first introduced you to Lifesize in 2007 explaining the company offered near telepresence quality at a fraction of the cost. At the time I said, “The goal of the company is to be the price/performance leader and I can vouch for the quality of their technology as I had a chance to see it for myself.” Two years later, Logitech, excited about the opportunity to move upmarket in the video space, acquired them for $400 million.

The move upmarket: Prior to this acquisition, I had a chance to cover Lifesize as it improved its technology with better quality cameras and other peripherals.

Salesforce and Microsoft Skype for Business Collaborate

September 17, 2015

Microsoft and Salesforce are getting cozy: The two have decided to extend their strategic partnership to connect their productivity apps and services, with the end goal of more personalized, customer-driven sales activities, achieved through streamlined collaboration.

The two leaders plan to mash up Salesforce with Skype for Business—which will be hosting a conference at this year's upcoming ITEXPO in Anaheim—OneNote, Delve and Windows 10, starting with the Salesforce App for Outlook, which works with Outlook 2013 and Office 365, and Salesforce1 Mobile App for Microsoft Office.

After that, Salesforce will next integrate Microsoft’s unified communications (UC) suite, Skype for Business (formerly known as Microsoft Lync) into its new Lightning Experience. Lightning is the renamed core customer relationship management (CRM) product for Salesforce.

Also in the second half of next year the two will launch the Salesforce1 Mobile App for Windows 10.

These two companies which were once bitter enemies have learned to work closely together - acknowledging the synergies between the dominant Salesforce platform and Microsoft's Skype for Business 



solution which is growing rapidly.

In just two weeks, Paco Contreras, Herrera Director WW Product Marketing - Skype for Business will be keynoting ITEXPO in Anaheim, California and I hope he touches on this new collaboration and the benefits it will bring to customers worldwide.

Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

January 19, 2015

Panel to celebrate 20 years of IP communications/VoIP and discuss its future.





Next week at the 29th ITEXPO, I get the pleasure of moderating a panel with some super heavy hitters in the world of communications.

Craig Walker is the man behind Dialpad Communications – the dotcom sensation as well as GrandCentral Communications and UberConference. Basically, he was responsible for the communications systems Yahoo! and Google provide us today and more.

What Skype for Web Means for WebRTC

November 14, 2014

 


Skype has finally decided to bring its VoIP and video platform to the web in an effort to better compete with a new wave of companies leveraging browser-based WebRTC technology. Today, they announced Skype for Web (Beta) which works with Chrome, Firefox and IE 10 or above. Recently, I mentioned how Microsoft has really been making some smart moves lately which make the company more relevant and ORTC/WebRTC support is certainly one of the most important areas in the communications space. My colleague Doug Mohney agrees when he says this isn't your father's Microsoft.

The simple reality about this move is it may make it tougher to compete with Skype as a pure WebRTC video or audio play as Skype obviously has a bigger name and bundles its solution with other Microsoft products.






Everything We Know About Disruption is Wrong

June 18, 2014

People in the tech space generally accept the Innovator's Dilemma written by Clayton M. Christensen as fact - companies need to either disrupt or be disrupted. Jill Lepore writing for the New Yorker Magazine questions much of what is "accepted wisdom" or as Al Gore might call it, "settled science" in a well-researched and written piece debunking much of what techies have believed for decades.

Lepore's argument is that the book uses handpicked case studies which aren't necesarily cut and dry in terms of their outcomes. Moreover, the innovators aren't always more successful than the incumbents as you can see from this passage below:

In fact, Seagate Technology was not felled by disruption.

Sennheiser Rounds Out Portfolio

March 17, 2014

 

The UC space is alive and well even as it moves from the customer premise to the cloud. To learn more about the market I had a conversation with William Whearty (pictured), VP Sales & Product Marketing at Sennheiser where he told me their 70-year history of making microphones and headphones shows we know how to reproduce sound.

Now, the company is making an aggressive push into various segments of the UC market and is working to add certifications.

Dell Tablet Ad Takes on Apple and Android

December 3, 2013


Microsoft is having a tough time this holiday season - lets face it, Wal-Mart alone sold 1.4 million tablets on Thanksgiving. This is exactly why the company and its hardware retail partners and Intel desperately need a piece of the tablet pie.

The result? The companies finally put out an ad - really its a Dell ad for the Venue 8 Pro which is worth watching. It features a traveler on an airplane who has no space and is still able to work with his office apps and more.

I am left wondering though - since Microsoft is now the proud owner of Skype - a consumer technology which could entice potential buyers, why not mention it in the ad somewhere?




GigSky Wants to Easily Connect You Everywhere

November 12, 2013

One of the largest challenges international travelers have is staying connected at affordable and easy-to-understand rates. The last time I was in Europe I was fortunate enough to have a portable WiFi device with me that gave me free access to 3G. I happily streamed music in the gym and would occasionally look at my phone ad notice the WiFi icon was missing for some reason. My stomach would drop whenever this happened as I had no idea how long I was streaming at local roaming rates.

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