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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Skype

Skype Does SIP Trunking

March 23, 2009

Skype announced today that it is getting into the SIP trunking business by allowing native SIP calls to be connected directly to its network allowing enterprise communications systems to communicate seamlessly with Skype's network of users. During the Beta period, calls are carried at current Skype rates.

What this news does is take out the middleman. There really is nothing new in this release as this exact functionality has been available from companies like VoSKY, Skip2PBX, Pika and even Digium/Asterisk.

Cisco's Plans for Flip video

March 19, 2009

For a good look into what Cisco is trying to do with the new Flip line of video recording devices it announced it will acquire today, check out this great article written by TMC's Michael Dinan who recently interviewed Charles Carmel, Cisco's vice president of corporate business development. The company's Linksys division will be "headquarters" for this product line and there is already talk about how the best of current Linksys products can be combined with the best of Flip. Like I surmised earlier today, adding telephony to these popular devices may give the iPhone and other mobile devices a real run for their money.


One other quick thought - so many companies are trying to eke out a living in social networking  but massive traffic levels have equated to paltry ad revenues so far.

Who would have expected the hardware company supporting all these video addicts to be the actual money-maker? Although counter-intuitive, Apple more or less gave away songs to increase the sales of profitable music players.


How Apple Can Wreck Your Business

March 18, 2009

After $500,000 in development costs, FreedomVOICE has abandoned the Beta test of Newber, an application which blended the best of VoIP and location awareness to allow users to direct calls to various phones. The app even allows you to swap calls from phone to phone mid-conversation.

Newber was submitted to Apple on October 2, 2008 and after 165 days, Apple has not approved the application and worse it won't tell FreedomVoice anything. Interestingly Apple did approve the company's other application IQ Voicemail in about a month according to the company so there is something about the Newber app that Apple doesn't like.

SuperComm 2009 to Possibly Change Dates

March 17, 2009

SuperComm had been the nation's largest carrier event for decades and over the last seven years or so the show split into two and even three events. Some of the other names the show went by (or partially went by) were TelecomNxt, Globalcomm and NxtComm. Recently the two warring association factions the TIA and USTA made up and the show became SuperComm again which took place last June in Las Vegas.

< p>The event was very strong up until 2000 and since it split into two it has steadily decreased its attendance to the point where it is a shadow of its former self. The association wars took their toll on this event and some think the damage that was done cannot be repaired.

Speaking With The Conference Group

March 17, 2009

As companies reduce their travel budgets - they still have the challenge of conducting business without being face-to-face. Of course by now my readers have heard me discuss countless solutions to how you can conference using technology. One of my more recent encounters with companies in this space took place earlier this month in a meeting with Greg Plum of The Conference Group, a conferencing company specializing in audio and video and selling through wholesale and retail channels. Both agents and resellers are targets of the company's wholesale approach and they are currently servicing the US, Canada and have some partners in the UK.

SpinVox Comments on Google Voice

March 17, 2009

There has been a lot of speculation regarding the impact of Google's entry into the voicemail transcription market with their new Google Voice initiative which is based on the Grand Central acquisition of almost two years. The major player in voicemail transcription is SpinVox and theirs is the first service I have ever tested. I have continually been impressed with the company because they have taken speech-to-text in many directions with services which can integrate into blogs, blasts, IM and social networks.

I asked the company for official comments on the news regrading the world's search leader entering their space and this was the response:

Nokia Cuts, HTC Gains New Androids

March 17, 2009

HTC Magic, Android-Based Phone

While Nokia layoffs mount with the news of 1,700 more being let go as well as other requested concessions, HTC acts bullish saying they will release three new Android phones. This on the heels of the fact that the Asian company exceeded its G1 target of one million devices sold so far. Here are some interesting excerpts from a Wall Street Journal article:

SimulScribe/PhoneTag Founder Sounds off on Google Voice

March 16, 2009

After a long 20 months, Google took its purchase of Grand Central and launched it at Google Voice and added a nifty feature, voicemail transcription. When I heard the news I was curious as to what Jamie Siminoff of SimulScribe/PhoneTag thought about the news.

Jamie did not disappoint and came out swinging, explaining that Google can't sustain the business of providing this free service which costs the company $60/year/customer. He argues that ads cannot pay for this service - no way, no how - it is just too much money.

Interviews With Taqua, Neustar, Genband, Mera, Dash, Covad, Actelis, Stratus Telecom, TW Telecom, Sprint, Profitec and More

March 12, 2009

The TMC Newsroom has been bustling with activity and lately we have had a chance to interview a number of the leaders in the communications space. Check out the TMC Video News Room home page for the latest and some of the recent interviews are below.

One thought - many of you in the communications space should ensure your CFOs listen to how well some companies in our space are doing in the interviews below. Why?

Plantronics Redefines Unified Communications Endpoints

March 10, 2009

Company looks to differentiate itself from other headset vendors through software and innovation

Historically the headset was not an area of the communications space where people expected tremendous amounts of new technology. Certainly wireless standards like DECT and Bluetooth have brought headsets into the tech space but for Plantronics these were a stepping stone for tighter integration into the world of unified communications.

After 40 years of making industry-leading headsets, the company has now upped the ante by announcing a suite of new products which are designed to add intelligence, flexibility and ease-of-use to communications endpoints.

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