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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Skype

Sipera Looks To The Channel

June 11, 2008

Build Communities With Google's Help

June 10, 2008

Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you are hoping like-minded people will visit the community regularly and begin to associate your company as a leader in the space and hopefully some of these people will become new customers.

In this example, your resources are limited and even if they aren't, you need to choose one of these above areas to build your community. Assume each of them has equal market sizes and growth rates and you need to determine where the highest level of search interest lies.

Using the updated Google Trends, you can now see a graph over time of search volume on a relative and absolute basis and this information can be exported for analysis.

You may find for example that storage interest spikes around the year-end holidays but also seems unusually high in May of each year... This information can be useful in your business as it helps you see how people are searching for various terms.

If you have read my blog before, you know TMC has been building communities (Global Online Communities, Channels) for companies in the communications and technology space for some time now.







Mobile Virtual Worlds Emerge

June 4, 2008

There are so many communications companies pushing products and services revolving around virtual worlds, one wonders if we are about to see a new subset of communications break out and achieve mass appeal like VoIP, the iPhone or Blackberry. Do you think we could see a time when we all have avatars -- or even multiple avatars used when communicating with different people?

Think about it... A work avatar in a suit, a casually dressed avatar for hanging out with your friends and yet another more "elegantly dressed" avatar for communicating with members of the opposite sex.

I recently wrote that Nortel, Dialogic and NMS are in this space but I forgot to mention that IBM too is deploying a virtual world communications system for US intelligence agencies. (Credit goes to Tony Rybczynski for reminding me yesterday of this).

Nortel recently espoused how we will one day use avatars on our mobile phones and it seems they were right on -- at least in theory.





Headed to Telx CBX 2008

June 3, 2008

Later this week I will be a video reporter at the Telx CBX (customer business exchange) event in New York. I always like the CBX events and am looking forward to meeting with the companies in the carrier hotel space (many lease space in the Telx interconnection facilities throughout the US) who come to network and exchange ideas and do business with one another.

I reached out to Telx to get a quick quote on why you should be at the show and Tesh Durvasula, Chief Marketing Officer of Telx had this to say,"With over 400 NANOG attendees at the Marriott and by moving CBX to Thursday to accommodate those traveling in for ITW and GTM in Washington which ends on Wednesday, our theme 'all roads lead to the CBX' is the final networking event of a week filled with major international meetings featuring ISPs, Carriers, Service Providers and more."

Here are some more notes on the  event from the CBX website:

This year's event is shaping up to be the biggest in Telx history. 2007 was a year of tremendous growth and change at Telx as we integrated various acquisitions that included 10 Meet Me Room Facilities from Digital Realty Trust and NYC Connect, the Meet Me Room at 111 8th Avenue.

2008 offers to an aggressive start as we integrate our latest acquisition, 21,000 of Colocation Space in Dallas at 8435 Stemmons Freeway. Our growth doesn’t stop at acquisitions though, we were recently announced as the first company to Host a NANOG in New York City.

Attendees will have the unprecedented opportunity to network with over 1,000 industry decision makers in one of New York's most spectacular boroughs.

See you there this Thursday, June 5th, 2008.











Roku: The Apple of TV?

May 21, 2008



Without a doubt, the new Netflix Player by Roku set top box will become a serious contender for the title "iPod of the world of television." I haven't seen this device yet but based on what I have read on Tom Keating's blog and on the New York Times, it is a killer offering.

Here are the details... A $100 set top box, a sub $10/month subscription and a web-based interface which helps you narrow down movie selections from a total of 10,000 Netflix offerings which are ultimately made by remote control.

At these price points some could be tempted to give up cable TV service altogether and if the box gains traction, it can become the TV delivery mechanism of the future -- worldwide.

I am not naive enough to think Roku will easily take over the world as Apple, Microsoft, the cable companies and phone companies will be looking to do everything short of hiring hitmen (is hitpersons more PC?).

Expect the box to eventually support YouTube, streaming TV and perhaps newer movies.

Really, everyone should be gunning for Roku except for content providers (including Yahoo! and Google) and chip manufacturers who can benefit from lower cost distribution and the sale of product to this consumer electronics company.

It is not hard to see Roku becoming a telephony provider in the future by upgrading these boxes with ATA functionality.

Expect this company to be included in net neutrality discussions of the future and if they aren't purchased in six months I will be very surprised. If Vonage had the finances or access to capital -- their brand would be a huge help in getting this box in millions of homes as fast as possible. They should consider a merger.

Then there is Google who could get broader YouTube penetration.

















Skype Adding Video Clips

May 21, 2008

Om Malik discusses how Skype is evolving to show video clips. I have detailed at length many of the ideas Skype should embrace to make money and showing videos makes good sense as it leverages the success of other video sharing services and helps Skype become more of a media sharing social network.

For those of you keeping track, here is the complete list of product suggestions I proposed to Skype in October of 2007... I look forward to hearing Rodrigo Madanes, Skype's Chief product Strategist discuss their future product rollouts and upgrades at his ITEXPO keynote this September in Los Angeles, CA.

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1)      Enhance the social network capabilities: Skype currently is in a good position to expand into social networking via Facebook like features. They have added some community services but not enough to be taken seriously as a real social network.





CBS Picks up CNET

May 18, 2008

New WiMAX News Site

May 16, 2008




TMCnet grows daily with thousands of new news items and stories. As the site grows, we are always looking for ways to improve. One of these ways is to develop community pages which focus on a particular subject matter such as HD Voice, IP communications, IPTV, CRM and hosted communications or outbound call center.

Today we just announced TMCnet's WiMAX Today, a new site devoted to the WiMAX space. You probably already know TMCnet as a site which has more WiMAX news, information, opinion and analysis than any other site online.

Now you have a single place where you can go on the site to keep up with virtually every topic in this fast-growing wireless market.

I personally invite you to visit wimaxtoday.tmcnet.com for more.








Cablevision's WiFi Network in New York City

May 9, 2008



WiFi is not new and providing WiFi to a city is not new. What is new and worth noodling on is the fact Cablevision will soon have a WiFi network in New York City -- well over the next few years really.

The network will be voice-ready -- supporting WiFi telephony/VoWLAN and speeds could reach 1.5 Mbps.

Over the decades, Ethernet technology has always evolved to kill the competition. Although LTE and WiMax will be viable options, one wonders what would happen if WiFi continues to evolve -- like Ethernet to eventually cover more and more areas of the world.

Of course this scenario seems unlikely based on the fact that most companies haven't figured out how to make money in the WiFi ISP space. Still, it will be worth watching to see how this all plays out.

After all, I still don't have a WiMax or LTE radio in my cell phone or laptop.

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SkyFire: The Cure for iPhone Envy

May 8, 2008

Do you have iPhone envy? I do. In fact, just this past Sunday I walked into the AT&T store and I browsed TMCnet on the iPhone and was blown away at how easy it was to surf on this phone compared to a Windows Mobile 6 device. I then asked if there was a firm ETA on the 3G iPhone (there isn't) and as I walked into the nearby Starbucks with my family I debated with my wife the pros and cons of switching to the Apple device from my HTC 6800 on Verizon.

I was close to deciding to switch to Apple (you already know I hate the soft keyboard) when I received my text message invite to the Skyfire Beta 0.6 release of their new browser.

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