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Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


Skype Working

August 19, 2007

It seems Skype is indeed up and running once again. As you may recall, TMCnet’s Tom Keating broke the news of the outage last week when he heard many of the TMC team members were not able to communicate with one another.   I recently wrote about Skype stabilizing two days ago. It seems now the software/service has gone from stabilizing to working correctly.   This is an e-mail I received yesterday from Skype’s PR agency:  
Good Morning,   I'm pleased to share the most recent information on the Skype outage with you:   "Take a deep breath. Skype is back to normal."   "On Monday, we’ll provide a more detailed explanation of what happened.


August 17, 2007

As you may recall, Voxbone had announced a developer contest a while back and in my blog post about the contest I mentioned the three winners will get:  
  • Recognition as a Voxbone certified developer. Recommendation to customers and partners in need of a third-party developer for integrating the Voxbone API.
  • Marketing and promotion of winning projects to the specialized press and to Voxbone contacts
  • Listing and description of winning projects on the Voxbone website
  Now, I am told the winners have been named. I am sure you are on the edge of your seat, waiting for the winners.

TMC Gets Some Press

August 17, 2007

Having your cake and eating it too is how it think about this article in the San Francisco Chronicle with a quote from TMC’s Tom Keating and TMC friend Om Malik. Here is an excerpt:  
Tom Keating, chief technology officer for Internet Telephony Magazine, said he's heard from a number of businesses that rely on Skype to keep workers in touch with each other as well as clients. He said the instant-messaging feature is particularly popular with users because it works around many company firewalls.   Keating said the outage may be related to some maintenance work Skype completed Wednesday night. He said it's unlikely the problem was caused by an outside attack from hackers.   "It's very possible that the change they did with maintenance could have had some unanticipated cascade affect," said Keating.

Skype Update

August 17, 2007

You may recall yesterday that I wrote about Skype having problems. It seems most of the service is back to normal according to Skype’s Heartbeat Blog. Here is the latest blog post:  
As Europe has woken up to a new day and Asia is entering the evening hours, here’s the latest on the sign-on problem.

We’re on the road to recovery.

Skype Outage

August 16, 2007

The State of Telecom Competition

August 15, 2007

The Pittsburgh Post-Gazette has a great story on telecom competition. It is worth a read if you want to understand the plight of CLECs and the industry in general.   Here is an excerpt:  
Greensburg-based Remi Communications, which competes with Verizon in both the Pittsburgh and Philadelphia markets, could end up being charged more to access the delivery lines than it would if it signed up for Verizon's services as a regular customer, said David Malfara, company CEO. "That's above retail rates," he said.

Higher prices would reduce not only competition, but also, possibly, the incentive and money available for improving broadband access.

Telecom Cost Management

August 15, 2007

One of the fastest areas of growth in communications – and there seem to be so many these days, is telecom cost management. In recognition of this fact, TMC has launched a Telecom Cost Management channel which is being sponsored by Optelcon.   Why is telecom cost management an important area? PSTN calls, VoIP calls, FMC, wireless calls, broadband communications, etc have made it challenging to understand phone bills, let alone manage the cost of them.   What sorts of articles might we see on this micro-community? Boy am I glad you asked.   Here is a list of some of the latest content on the site:  

TMCnet New Traffic Record

August 15, 2007

Thanks to all our readers and visitors who have allowed TMCnet to achieve a new traffic record in July 2007.   Here are the numbers:   Page Views 30,977,147 Average Visit Length 35:45 Unique Visitors 3,078,409   Page Views refers to actual pages viewed. So if you look at three articles a month on TMCnet you represent 3 page views. Our prior average was 20 million.   30,977,147 represents a 50+% increase over the prior record.   Average Visit Length represents how much time a person spends on the site   Unique Visitors represents how many unique viewers came to TMCnet in the entire month.   Thank you also to the TMC team for continuing to produce content our audience finds compelling.

Super Technologies

August 11, 2007

I recently had the opportunity to ask Super Technologies Vice President Suzanne Bowen about her business and the direction she is taking the company.   You may recall Suzanne was nice enough to post a video interview of me a while back. My interview of Suzanne follows below. Before we get started, here is some info on Super Technologies.

AudioCodes Interview

August 10, 2007

Anyone in the IP communications business knows quite well that Alan Percy is one of the most well-connected and knowledgeable players in the space. Alan’s day job is Director of Business Development at AudioCodes and I swear his night and weekend job is to travel this great country of ours and the world at large and attend any and every communications event known.   There are few events I go to where Alan is not present. Even I envy his frequent flyer account.   Percy’s years in the business have given him deep relationships at companies making networking equipment, PBXs, ACDs, call center software, softswitches and just about anything and everything in communications.   AudioCodes is a provider of communications enabling equipment, gateways, SBCs and so much more. As the market evolves; I thought it made great sense to pick Alan’s brain about the future of communications.
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