Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Skype

ActionTec

July 29, 2007

Many of us are familiar with VoSky Technologies the company behind the business class Skype gateways allowing a company to leverage the myriad benefits of Skype within their corporate communications infrastructure. If you need to catch up, I invite you to read an article written on the topic of Skype trunking by yours truly about a month ago.   So while Skype and VoSky are likely familiar names, most people are likely not aware of the fact that the company is a wholly owned subsidiary of Actiontec Electronics, a leading provider of broadband connectivity solutions for consumers and broadband service providers.   In a recent meeting with Lesley Kirchman Director of Marketing and Brian Henrichs VP of Business Development for the company I became aware the company’s tagline is “Solutions For a Digital Life.”   The company has been around since 1993 when it was in the analog modem business. Over time they evolved to do what a few companies have been successful at… Listening to telco needs, delivering on them and actually having the telcos buy.   The company has sold over five million devices and has roughly 300 people in their Sunnyvale, CA headquarters in the US. I think of the company as the Linksys of the service provider world as they sell gateways in countless DSL varieties, IPTV solutions and even FiOS solutions for Verizon.   Some of the more recent products allow you to transport data and entertainment within a house via wireless, HomePlug and numerous other technologies.   Another area of focus is technologies such as TR69 and WT140 which help can enhance the consumer experience.

700 MHz

July 29, 2007

VoIP News July 24, 2007

July 24, 2007

Recent news in the IP communications space has centered on SunRocket replacements from companies like Nuvio and OneSuite. At least in the case of OneSuite, I haven’t even heard of them and their PR/marketing is nonexistent… At least to me. I think switching from SunRocket to OneSuite may be a mistake as I have never heard of the company till now. They do have an ISO 9001:2000 certification but this means little to me as it doesn’t apply to VoIP quality or financial stability.

IP Sizzles 2007

July 23, 2007

VoIP News July 20, 2007

July 20, 2007

Here is the VoIP/IP communications new of the week. We start with the terrible news of SunRocket closing down without notifying customers. Not well done at all. As you can see below Nuvio would love to get these customers.

Ooma Hysteria

July 19, 2007

I received e-mails from a number of bloggers this morning linking to their stories about ooma, the latest p2p VoIP scheme promising free long distance to the masses. The difference between ooma and other p2p solutions like Skype is the ooma solution utilizes phone lines of existing customers to terminate calls in local areas.   A call placed on the ooma network from San Francisco to the 203 area code would be terminated on an ooma box in someone’s house in the 203 area code. The question worth asking (and I have not had a briefing from the company as of yet) is what security measures are used to ensure I am not listening in on other callers.   If that caller from San Francisco is calling their broker they most likely won’t be thrilled to have me listening to their phone call.   To be fair, this is pretty obvious and I imagine the company has a solution to this problem.

RNK Phone Number Bank

July 16, 2007

What Craig Walker and Vincent Paquet, GrandCentral Founders did at GrandCentral is amazing. They came up with a great idea – one number for life. They started a company and sold it quite quickly to Google. The service is evolving even more rapidly now but while so many people marvel at how fast Google snapped up GrandCentral, one company thinks they have a better solution to the one number problem.   We can likely all agree the idea of having a single phone number makes a great deal of sense.

Cablevision Customer Service

July 15, 2007

I have been consistently impressed with Cablevision customer service. I am having a problem with my network and it is potentially complicated. From time to time the network experiences packet loss for a few minute period.   I have also noticed that my Belkin UPS is making clicking noises. I wonder if these problems are related.

700MHZ Spectrum

July 12, 2007

Google and others are looking to ensure some of the 700MHZ spectrum is allocated for broadband wireless and moreover available at wholesale rates in order to help foster new and innovative services. For more on this story see this USA Today article.   Interestingly I also read a Telephony article where CTIA President and CEO Steve Largent called the proposed rules “Silicon Valley welfare.”   What I find interesting is this portion of the Telephony article:   -----   Verizon Wireless vice president and general counsel Steve Zipperstein testified before the U.S. House Subcommittee on Telecommunications and the Internet, urging Congress to ignore Google and other Internet companies’ calls for open-access requirements to the 700 MHz bands, which are scheduled for auction in early 2008. Zipperstein said the results of such rules would favor the Internet companies over the wireless industry, effectively pre-determining the winners of the auctions in advance.

“The wireless industry has produced a steady stream of innovations -- from devices, to applications, to features -- that have given American consumers myriad choices about how they use their wireless service,” said Zipperstein in a statement.

iPhone Skype

July 9, 2007

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