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Rich Tehrani
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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Skype

700 MHz Setback

August 3, 2007

Just when youthought it was safe to jump into the 700 MHz frequency with your own device along comes the Federal Communications Commission's Office of Engineering and Technology (OET) who says initial testing of the prototype devices showed they failed to swiftly track and avoid interference with other, licensed broadcasts.   The report stated the technology coalition behind the tests had hoped the use of so called white spaces - an unlicensed spectrum between TV channels -- would pass muster with regulators as early as October. The coalition effort is one of several efforts on the part of large companies offering Internet services and devices to expand options for consumer access to the Web.   The group includes companies such as Microsoft Philips, Google, Intel Corp., and Dell Inc. Members of the coalition want the ability to offer devices and services that don't have to be used on licensed networks operated by traditional telecom or cable companies.   But the OET’s test results put a damper on the group’s hopes, noting that "the sample prototype white space devices submitted to the commission for initial evaluation do not consistently sense or detect TV broadcast or wireless microphone signals."   Hopefully there will be a way to solve this dilemma. After all, the above companies represent some of the smartest technology minds in the world.

ITEXPO Weeks Away

August 3, 2007

I just can’t believe that Internet Telephony Conference & Expo is five short weeks away. I just can’t wait for September 10-12th in Los Angeles. Boy is the summer going by fast. Thankfully I read Ken Kamp’s blog where he talks about the show and it reminded me about the timing of this event.   Tom Keating too reads Ken’s blog and he beat me to writing about Ken’s post.   I am very excited about the show… It is just amazing how much the communications market has evolved in a few short years.

Nokia N800 Question

August 2, 2007

I received the following question today regarding the Nokia N800:   I'm seriously thinking of purchasing the Nokia N800. Since it is strictly a wireless device is there really enough free public wireless to make the purchase worthwhile. I'd be using it in Central Florida (Daytona Beach, Orlando, Tampa)and Louisiana (New Orleans Metro)areas mostly. Also, along Interstate 10, between Jacksonville, FL and New Orleans.

SpinVox and Skype

August 1, 2007

Voicemail transcription otherwise known as voicemail to text has come to the world’s most popular IP communications software package, Skype. SpinVox technology will be used to convert voicemails to text in the following languages to start: English, Spanish, French and German. More from TMCnet.   I just had a lunch with James Siminoff the Founder and CEO of SimulScribe this past Monday and we got to talking about the voicemail transcription market. James is pretty low key when it comes to estimates and it seems I am more enthusiastic about the potential in this market than even he is.   What we did agree to as a baseline is that the market for these services should be as big as the smartphone space.

ActionTec

July 29, 2007

Many of us are familiar with VoSky Technologies the company behind the business class Skype gateways allowing a company to leverage the myriad benefits of Skype within their corporate communications infrastructure. If you need to catch up, I invite you to read an article written on the topic of Skype trunking by yours truly about a month ago.   So while Skype and VoSky are likely familiar names, most people are likely not aware of the fact that the company is a wholly owned subsidiary of Actiontec Electronics, a leading provider of broadband connectivity solutions for consumers and broadband service providers.   In a recent meeting with Lesley Kirchman Director of Marketing and Brian Henrichs VP of Business Development for the company I became aware the company’s tagline is “Solutions For a Digital Life.”   The company has been around since 1993 when it was in the analog modem business. Over time they evolved to do what a few companies have been successful at… Listening to telco needs, delivering on them and actually having the telcos buy.   The company has sold over five million devices and has roughly 300 people in their Sunnyvale, CA headquarters in the US. I think of the company as the Linksys of the service provider world as they sell gateways in countless DSL varieties, IPTV solutions and even FiOS solutions for Verizon.   Some of the more recent products allow you to transport data and entertainment within a house via wireless, HomePlug and numerous other technologies.   Another area of focus is technologies such as TR69 and WT140 which help can enhance the consumer experience.

700 MHz

July 29, 2007

VoIP News July 24, 2007

July 24, 2007

Recent news in the IP communications space has centered on SunRocket replacements from companies like Nuvio and OneSuite. At least in the case of OneSuite, I haven’t even heard of them and their PR/marketing is nonexistent… At least to me. I think switching from SunRocket to OneSuite may be a mistake as I have never heard of the company till now. They do have an ISO 9001:2000 certification but this means little to me as it doesn’t apply to VoIP quality or financial stability.

IP Sizzles 2007

July 23, 2007

VoIP News July 20, 2007

July 20, 2007

Here is the VoIP/IP communications new of the week. We start with the terrible news of SunRocket closing down without notifying customers. Not well done at all. As you can see below Nuvio would love to get these customers.

Ooma Hysteria

July 19, 2007

I received e-mails from a number of bloggers this morning linking to their stories about ooma, the latest p2p VoIP scheme promising free long distance to the masses. The difference between ooma and other p2p solutions like Skype is the ooma solution utilizes phone lines of existing customers to terminate calls in local areas.   A call placed on the ooma network from San Francisco to the 203 area code would be terminated on an ooma box in someone’s house in the 203 area code. The question worth asking (and I have not had a briefing from the company as of yet) is what security measures are used to ensure I am not listening in on other callers.   If that caller from San Francisco is calling their broker they most likely won’t be thrilled to have me listening to their phone call.   To be fair, this is pretty obvious and I imagine the company has a solution to this problem.
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