Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Skype

Crippled Mobile Phones

April 12, 2007

I have written in the past that the iPhone could be responsible for opening up the cell phone world by forcing carriers to give use better devices. Moreover it was my hope that cell phone carriers would see the light as Apple’s newest mobile phone would prove that by not unduly crippling a device you could sell even more of them and even more service as a result.   It seems sadly that my vision if it happens will be in the long term as Andy Abramson points out today that European carriers seem to be following the lead of the Americans by beginning to not quite cripple phones but at least make them less useful and less VoIP friendly.   I for one am not surprised by this but it is always a sad day when consumers loses out on the benefits of being able to communicate in the way they find most suitable. Instead, wireless carriers seem to be convinced they know what’s best for all.   Of course these carriers do make money from selling minutes. In addition, carriers in the US are pretty smart in subsidizing phones with less functionality and thus ensuring they boost minutes used.   When Verizon sold devices with crippled bluetooth they received a class action suit as a result.

Scala-700

April 11, 2007

Testing the Scala-700 Skype Bluetooth Headset



Behind my desk sits a mountain of boxes containing videophones, wireless headsets and unimaginable gadgets for me to look at, evaluate and consider writing about. My day job is running the largest communications & technology media company in the world with four print magazines with over 600,000 readers a month, three trade shows with over 15,000 attendees in total a year and a website – TMCnet, attracting about two million people a month. My night job is to share my thoughts on the industry… Where things stand today and where they are headed.   As TMC has grown I miss the days when I had more time to devote to sharing my thoughts. So yesterday I decided to delve into the pile and start a review of the Cardo Scala-700 headset which the company bills as the world’s only voice-controlled wireless headset for Skype and high quality cell phone communication.   About a year ago I mentioned seeing an earlier Cardo System’s bluetooth, Skype-enabled headset for the first time.

Skype for Mac Improved

April 11, 2007

Skype for Mac has a new beta version 2.6 available here and it’s brimming with new features. In addition you can expect improved sound quality and software stability according to the company. There is a nifty new call transfer feature allowing you to send a call to someone else. This is something you had to use an office PBX for and this is an unexpected bonus for Mac users.   The concept of having software come out for the Mac first used to be something we saw in the desktop publishing world all the time in the late eighties and early nineties.

Stop IMing Me

April 10, 2007

Finding the Holy Grail of Unified Communications   We all have our peculiar ways of working and mine is e-mail centric. It is precisely this love of e-mail that enables me to really find a product like SpinmyVmail useful as it converts my voicemail to e-mail.   I am signed up for an IM client or two but I don’t use them that often. I do find them useful when I need to get a quick answer or as a means to schedule a quick conference call.   But IM is a pain for me and I wonder if I am alone.   The reason I don’t like it is the fact that what other people want is not always my highest priority at the moment. Sometimes I would like to respond to a request at night, on a weekend or on a plane.   IM does not allow me to easily accomplish the above.

Dialogic Does Video

April 9, 2007

When it comes to the world of communications, the development world used to revolve around Dialogic. Ten years ago you virtually had to buy a DSP resource board from this company or one of its smaller competitors if you wanted to develop an application such as unified messaging, voicemail, IVR, speech, recognition, ACD or just anything else.   In fact for a number of years VoIP gateways were sold almost exclusively based on DSP resource boards. Larger telecom equipment providers would repackage systems with these boards through an integrator and claim the resulting gateways as their own.   I have taken many plant tours at industrial computer companies where I had to promise not to disclose the logos I saw throughout the plant. These were typically gateways under construction with boards from NMS or Dialogic.   In the late nineties while Dialogic was enjoying a nice time atop the enabling technology perch, the company received an offer from Intel it just couldn’t refuse.

SpinVox

April 8, 2007

When I first came across a company called SpinVox I thought it had a niche product not really aligned with my core readership. The first product the company introduced to me was SpinmyBlog which is something I could definitely use at my blog at Tehrani.com. But I thought – who else would even care?   Oh, wait a minute – I am sorry… I didn’t even tell you what SpinmyBlog does. Amazingly it uses speech recognition to convert your voice to a blog entry.

DiamondWare in HD

April 4, 2007

I called Diamondware’s 3-D, stereo VoIP technology a killer application back in 2004 and even featured it on a stage at Internet Telephony Conference & Expo as a killer application. Unfortunately doing a demo of stereo VoIP to a room full of hundreds of people does not do the technology any justice at all.   Over a year ago I wrote about DiamondWare’s technology again and mentioned that the future of VoIP will be 3-D, stereophonic sound. But sometimes it takes time for the latest technologies to actually take hold and become popular.   I had a chance to sit down again recently with Keith Weiner the CEO of DiamondWare and discuss his newest HD software. Well actually I wasn’t sitting near Keith, I was on a conference call with him and his coworkers over his 3D, HD Conference Manager product.   Once on the call I was able to easily position the three callers all around me.

Skype for Cows

April 1, 2007

Yahoo! E-mail

March 29, 2007

One of the most interesting parts of the technology space is actually the hosted e-mail market, where Yahoo!, has recently done something amazing with their e-mail product allowing you to have infinite storage. Now there was a time when Google’s Gmail product was the underdog and they decided to allow 1 gigabyte of storage and was pretty big step above the 4 megabytes Yahoo! provided.   Google immediately upped the ante and now Microsoft and Google are offering somewhere in the neighborhood 2 to 3 gigabytes of free email storage. It is also worth noting that Time Warner’s AOL service has been offering unlimited storage since last summer.   I guess the scale of what Yahoo!

Trolltech

March 27, 2007

I spent a few minutes on Wikipedia today searching for information on Norway. I wanted to learn more about this country I had never been to and while searching I discovered the country is a Kingdom in fact and was settled about 12,000 years ago. I really got into learning about Norway until a coworker told me that Wikipedia is about as accurate as the water cooler gossip you might hear at work.   Ever curious I asked for details and was told about a recent fiasco regarding comedian Sinbad who was inaccurately portrayed as dead on the site. If you don’t remember, Sinbad appeared in – well I can’t recall either.
Featured Events