Rich Tehrani : Communications and Technology Blog - Tehrani.com
Rich Tehrani
CEO
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

Skype

In Wake of Skype Deal, Will Microsoft Investors Revolt?

May 9, 2011

In 1997 when TMC decided to launch a magazine focused on IP communications named Internet Telephony, the nascent market had VocalTec, a software manufacturer charging around $50 for their software and Microsoft with their NetMeeting software which was free. Overnight, Microsoft took over the VoIP client market and became the reference software for H.323 calls - a standard which is rapidly losing out to SIP for most applications.

NetMeeting was clumsy to use - it had a GUI but was clunky and not friendly to users. Microsoft lost interest and reallocated most of its telecom developers to its newly formed Internet strategy.

Likewise for Microsoft's wireless phone strategy - the company was way ahead of the market in developing phones which could do so much but the level of complexity kept the company from becoming the market leader.

In the first case Skype became the winner of the easy to use VoIP software wars. Not that there was really a war - there was a massive vacuum in the market when Skype launched.





3Jam Purchased - is it Skype?

May 4, 2011

The news just broke on TMCnet that 3Jam was purchased - and potentially by Skype. Interesting news as I have written about how TMC uses 3Jam at ITEXPO to coordinate our management team and communicate rapidly between groups. The beauty of the service is it allows you to text to a group and have a single virtual SMS number you respond to which forwards messages to everyone in the group.

Interestingly David Gurle of Skype - General Manager and Vice President of its Skype for Business unit is keynoting the next ITEXPO in Austin, Texas Tues, Sept 13, 2011 at 4:30 PM. It will be interesting to get his thoughts - of course by then the details of the purchaser will most likely be out.

Oh and one bit of concern is the news that the service will soon be shut down - hopefully the acquirer will continue it.



Is Android Security Really an Issue?

April 15, 2011

Yesterday I showcased an interview with investing legend Roger McNamee, managing director and co-founder of Elevation Partners but what I didn't mention was the following comment he made, "I don't trust Android because some 16-year-old kid in the Eastern Bloc presses a button and erases everyone's hard drive."

McNamee also made a call to short Google as a pairs trade with buying Apple the day before the stock of the search leader dropped almost $50 or 8% after missing their earnings number.


But just as interesting is another big piece of news which has to do with Skype responding to an Android vulnerability which has to do with unencrypted SQLite information on the device which can be accessed by malicious software. Of course the challenge is - what software is malicious - it certainly isn't advertised as stealing data in its description in app stores. Moreover, in this case, the issue seems to be Skype not setting file permissions appropriately to avoid data from being hijacked.

Of course when I read about the controversy I thought of the comments about the 16-year-old kid.

And at a time when Android is so popular - in fact in South Korea there is an antitrust complaint against the company - one wonders, what happens if McNamee is right and the platform isn't so secure?

But then again, any platform with a degree of openness and massive adoption is a major target of hackers and if our experience with Microsoft products is a solid guide, we can expect more Android vulnerabilities to surface and potentially frequent patches to be released to counteract them.












Important HD Voice Research Report Available

April 7, 2011

You probably know I have been a huge proponent of HD voice as to me it’s an inevitable outcome of transitioning away from the PSTN to IP-based networks which allow us to upgrade CODECs without having to downshift our conversations to technology which was invented many decades ago. When I was a kid, television was an 11 inch black-and-white screen which seemed to always have Walter Cronkite on it and changing the channels was a manual and rotary process.

Yet, the incredible tech advancements we have seen in the television space haven’t yet fully materialized in the world of telephony. Sure, I can have high-quality conversations if a call stays on IP networks and there is no need for transcoding or jumping onto the public switched telephone network.

11 Reasons Why Google Needs Retail Stores

April 7, 2011

It is becoming clear the world is gravitating towards everything Apple sells and even worse for the competition is Cupertino is setting the tone for product launches, making the rest of the tech world play perpetual catch up. Even worse, Apple is buying up all available inventory on components forcing companies as big and mighty as RIM to push back the launch of their PlayBook tablet! Of course one of the most important parts of Apple’s success is the stores – those minimalist tech nirvanas attracting people of all ages to literally trip over one another as they touch and feel the latest gadgets and computers connected to huge flat-screens with the latest in audio equipment.

Brady Bunch Videoconferencing Goes Mobile Thanks to fring

April 6, 2011

fring has launched a Beta app for mobile devices allowing Brady Bunch-style conferencing with up to four users at once. The importance of this announcement is that anyone can now take advantage of advanced video communications which until recently was not even available in an office without a high-priced videoconferencing solution with dedicated bandwidth and specialized equipment.

Indeed, the power of mobile devices has grown substantially over the years and soon dual and eventually multicore processors will be the norm. And as this evolution in mobile horsepower continues, apps like this one will continue to proliferate.

We have signed up for Beta accounts and I look forward to trying this app out to see how well it performs when all four users are moving around. I also wonder about screen lag and synchronization between audio and video.

The question now is how popular will video become on mobile devices and will the experience become compelling enough to make video the default for phone calls?





Use PayPal in the Mall?

March 15, 2011

For as long as I can remember the mantra has been the Internet will kill (insert your industry here). Magazines, brick and mortar, movies, music, photos... You name it. The truth is, in many cases the predictions were accurate.

The interesting part of the story however is now the offline world is allowing the Internet to benefit by finding business opportunities worthy of exploitation.

iPad 2 Hands On Review

March 14, 2011

Without a doubt, the iPad 2 continues in the Apple tradition of attracting legions of followers who wait in line for hours in order to be one of the first to acquire the latest and greatest in consumer electronics. With long lines all weekend in many stores, buyers were faced with numerous choices if they did make it to the front of the line. Which carrier – AT&T or Verizon? What color – white or black?

Cisco Lowers Umi Price as Margins Become a Bigger Concern

March 10, 2011

Analysis of Cisco's strategy from consumer to enterprise, servers and switches

Its pretty simple really, if you are getting something which is pretty good and its free, you aren't likely to pay a lot for something better. I pointed out as much when I wrote about the 10 reasons why Cisco Umi telepresence would fail. This is why the number one reason on my list was Skype... Spending $599 for Umi equipment and then $24.99 per month makes great sense if Skype wasn't free or better yet didn't exist.

This is why when TMCnet reported that Cisco has slashed the price on this solution, it could only be seen as good news and a validation of what I considered to be an obvious marketing and pricing challenge.



Skype Pre-IPO Report Card

March 7, 2011

It was back in 2007 when my fellow bloggers and journalists told me that Skype was a dog, had no future, couldn’t make money and wasn’t going anywhere. I begged to differ – the way I saw it the company simply didn’t execute on its potential. I quickly jotted down 11 ideas the company should pursue and in my post I even offered myself to Meg Whitman as a consultant to help implement my ideas.

Fast forward a few years and Meg is gone, and the company was sold and is now implementing the ideas – slowly but surely but many have been implanted in the last week which is why this analysis makes sense to present today.

Featured Events