Speaking in Atlanta

I am speaking in Atlanta today for Interactive Intelligence. I have totally reworked my presentation and it includes elements of Web 2.0 and using consumer VoIP software to your advantage in a contact center. The weather was pretty bad when I got here but cleared up shortly thereafter. I speak next week at Comptel (pdf) as well — the topic there is VoIP peering where I moderate a panel.

I just started using Skype video and find it a great way to keep in touch with the family when on the road.

    Leave Your Comment


     

    Loading
    Share via
    Copy link
    Powered by Social Snap