Amazingly I finally got to Philadelphia to speak at the Interactive Intelligence and Vonexus conference. To be honest I thought I would never ever get out of Chicago as I was delayed for many hours. I was delayed again. It took me six hours to get to Chicago and the flight is normally less than two hours. I could have gone to the UK in the same amount of time I told people at Supercomm. Well the sessions went well. I got to show a prop — The UT Starcom WiFi phone. This one works with Vox Communications a company I sit on the board of. Vonage will be rolling out a version of this phone as well — I saw a prototype of it in action.

Here are the presentations I promised to post:

Future of Call Centers
Future of Communications