Signs of fierce competition are generally easy to spot. I noticed one today when I was scanning TMCnet news. A company called ViaTalk is giving away gas cards for customers who prepay for two-years worth of VoIP service.
According to the ViaTalk release the CEO drives a ViaTalk branded Hummer and has a “1MPG” license plate. He obviously knows a thing or two about high gas prices.
The cost for the service is $16/month for unlimited US and
When you start paying customers to join your service it reminds me a bit of the dotcom days but then again $20 worth of free gas is not a tremendous amount to pay for a guaranteed two-year customer and this is certainly cheaper marketing than what Vonage is doing. Will they be able to get much attention for this promotion? Possibly, but the VoIP field is crowded and they have a way to go before they get noticed.
ViaTalk Gives Gas
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while this may appear to be true, I sadly have to say we're not impressed by their customer service so far. We did extensive research and their reviews and feedback have been very horrible indeed. It's my hope that they work (or continue to work) on this.
I called in today and spoke with a fella that identified himself as "Hank". Never have I experienced a rude, condescending, uninterested, dismissive service representative. This really set me off as I've always looked at online reviews as half truths. I for one am greatly disappointed in the least. I do hope they rectify this and I'm inclined to believe they are working on it.
Alani