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Vonage

Vonage CEO Shuffle

April 13, 2007

I know I have been writing about Vonage a great deal lately and I am not sure whether to apologize about this fact or not but it is worth pointing out that Vonage and Sprint may reach some sort of business arrangement as a result of their patent dispute according to one of my favorite Canadian telecom analysts Jon Arnold.   In addition customer, according to Jon's blog ARPU isn’t expected to go up or down which Jon sees as bad news. Well at least it isn’t expected to go down. There is still pricing pressure on the market and Vonage hasn’t rolled out any must-have paid services lately. Hopefully they have some up their sleeve and can get that ARPU to steadily increase.   Garett Smith has comments on yesterday's Vonage conference call as well – specifically – who would want this Vonage CEO job?

New 8x8 Patent

April 13, 2007

8x8 the parent company of Packet8 announced today they have been awarded U.S. Patent No. 7,202,884 which focuses on the processing of images from a communications system to a computing system. This patent is important as technology companies need a strong patent portfolio to protect against being sued by other companies with patents they could potentially infringing upon.   The company’s patent portfolio is now up to a total of 67 for 8x8. This is a great number relative to the company’s size.

Flaming Cringely

April 15, 2007

I grew up reading Robert X. Cringely so it is challenging for me to say anything negative about this witty writer who once graced the pages of InfoWorld. In the interest of objectivity however it is worth pointing out that George Ou and others are none too happy with Cringely because he seems to be unresponsive and has recently made a bogus accusation regarding net neutrality pertaining to his broadband provider.   See George Ou’s blog for the facts on this matter.

TMCnet Goes International

April 18, 2007

Today is a momentous occasion for me as TMCnet has gone international developing continent-specific editions for Latin America, Europe, Asia the Middle East and Australia. You will find these country choices on a grey horizontal bar at the top of most of our pages. TMCnet is the largest communications and technology portal in the world and this move allows people everywhere to see news specific to their needs.

We believe this move is a good one for TMCnet visitors and the advertisers looking to cost-effectively target communications buyers – service providers, enterprise decision makers, resellers and developers worldwide   TMCnet has approximately 2 million unique visitors per month and here are Alexa’s statistics on TMCnet’s international reach as of this writing:   Tmcnet.com users come from these countries:   United States                54.6% Canada                         5.0% United Kingdom           4.8% India                             4.2% Australia                       1.9% Malaysia                       1.5% Germany                      1.4% Philippines                    1.2% Singapore                     1.1% Israel                            1.1% China                           1.0%

Tmcnet.com traffic rank in other countries (lower numbers are better. 1 is the best):   United States                809 India                             2,134 Canada                       2,736 Australia                       4,032 United Kingdom           4,213



More on The VoIP Patent Mess

April 20, 2007

A number of people in the telecom industry tell me they have looked at the Verizon patents being used against Vonage and they say they have been doing the things that are claimed in the patents before Verizon filed. My sources further claim in some cases there are patents which have been granted to companies which conflict with the patents which Verizon has. Of course this is not unusual but no one has anything to gain from suing Verizon to get the phone company’s patents overturned. They would only do this if they are sued and this won’t happen as Verizon is too smart to sue companies that can overturn their own patents.

Bad Vonage News

April 20, 2007

Many of my readers have been contacting me regarding recent Vonage quality and customer service issues. Tom covered some of these problems yesterday. There are also reports of potential Vonage bankruptcy related to the Verizon patent issues in case you missed it.

Andy Abramson on Verizon Patents

April 20, 2007

I just came across Andy Abramson’s post on Verizon’s VoIP patents which discusses the fact that 3COM may be one of the companies sitting on a VoIP patent eerily similar and earlier than one of the Verizon patents being used against Vonage. This reinforces my earlier post on the VoIP patent mess from today discussing how many companies have related patents that can potentially be used to overturn the patents Verizon is using to sue Vonage.

Vonage Voicemail Transcription

April 21, 2007

At CTIA a few weeks back I heard Vonage will offer a voicemail transcribing service soon but I was sworn to secrecy. As you may know I have been writing about voicemail transcription a great deal lately. I thought I blogged a hint about this news but to be honest I have been doing so much writing lately I can’t find it if I did.   Anyway, I just heard from a little e-mail bird Vonage will offer voicemail transcription for $.25/voicemail. I cannot verify this cost but I did find a link on the company’s site to Vonage Text which is a voicemail transcription service.

Vonage Saved Once Again

April 24, 2007

The nation’s leading pure-play VoIP telephone replacement service has received a new and perhaps temporary lease on life as the U.S. Court of Appeals extended the stay of an earlier decision allowing Vonage to continue signing up new customers.   According to a CNET online report, the three-judge panel at the U.S. Court of Appeals for the Federal Circuit has reportedly questioned Verizon and Vonage attorneys at length about the district court’s interpretation of the three disputed patents related to VoIP telephone service. Much of the wrath has been directly at Vonage attorney Roger Warin, according to reports.   "It's very hard to tell from the briefs what's going on here," Judge Timothy Dyk was quoted as telling Warin shortly after the attorney began his arguments.

Vonage Free to Compete

April 25, 2007

Vonage has launched a grassroots campaign to ensure the company’s customers realize Verizon is using the courts to cease innovation. The lynchpin of this activity is a tongue in check website which reads, “Al Gore invented the Internet and now Verizon is trying to patent it.”   Will customers care enough to write their politicians to ensure there are many choices when it comes to VoIP? Time will tell. In the mean time, check the company’s new site for details.
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