Rich Tehrani : Communications and Technology Blog -
Rich Tehrani
| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space


How Apple Can Wreck Your Business

March 18, 2009

After $500,000 in development costs, FreedomVOICE has abandoned the Beta test of Newber, an application which blended the best of VoIP and location awareness to allow users to direct calls to various phones. The app even allows you to swap calls from phone to phone mid-conversation.

Newber was submitted to Apple on October 2, 2008 and after 165 days, Apple has not approved the application and worse it won't tell FreedomVoice anything. Interestingly Apple did approve the company's other application IQ Voicemail in about a month according to the company so there is something about the Newber app that Apple doesn't like.

Tango Networks Improves FMC and Corporate Texting

March 17, 2009

I scan over 1,000 news headlines a day when I am not traveling and without a doubt the most popular tech topic in the mainstream media these days is Twitter. David Pogue from the New York Times has even devoted TV airtime to the topic on CNBC and it seems everyone is experimenting with using the service. Then there is the talk of leading social network Facebook modifying its homepage to take on Twitter and Google purchasing Twitter to show ads on all those tweets people send regarding their hunger status and other innocent facts which you wouldn't imagine anyone would take the time to share or read about.

It makes you think long and hard about how companies are integrating consumer technologies like Twitter into their marketing.

Apple iPhone OS 3.0 Wows

March 17, 2009

While there likely isn't a smartphone on the planet that does not support cut and paste, Apple's iPhone users have been waiting patiently for years for something most consider entry level. The latest news out of Apple is that you will have to wait a little longer for this feature... This summer in fact when the iPhone 3.0 OS debuts with a host of great additions.

At that time you will not only get the addition of text copy/paste but also the ability to use the keyboard in landscape mode in all applications.

SpinVox Comments on Google Voice

March 17, 2009

There has been a lot of speculation regarding the impact of Google's entry into the voicemail transcription market with their new Google Voice initiative which is based on the Grand Central acquisition of almost two years. The major player in voicemail transcription is SpinVox and theirs is the first service I have ever tested. I have continually been impressed with the company because they have taken speech-to-text in many directions with services which can integrate into blogs, blasts, IM and social networks.

I asked the company for official comments on the news regrading the world's search leader entering their space and this was the response:

SimulScribe/PhoneTag Founder Sounds off on Google Voice

March 16, 2009

After a long 20 months, Google took its purchase of Grand Central and launched it at Google Voice and added a nifty feature, voicemail transcription. When I heard the news I was curious as to what Jamie Siminoff of SimulScribe/PhoneTag thought about the news.

Jamie did not disappoint and came out swinging, explaining that Google can't sustain the business of providing this free service which costs the company $60/year/customer. He argues that ads cannot pay for this service - no way, no how - it is just too much money.

Interviews With Taqua, Neustar, Genband, Mera, Dash, Covad, Actelis, Stratus Telecom, TW Telecom, Sprint, Profitec and More

March 12, 2009

The TMC Newsroom has been bustling with activity and lately we have had a chance to interview a number of the leaders in the communications space. Check out the TMC Video News Room home page for the latest and some of the recent interviews are below.

One thought - many of you in the communications space should ensure your CFOs listen to how well some companies in our space are doing in the interviews below. Why?

Plantronics Redefines Unified Communications Endpoints

March 10, 2009

Company looks to differentiate itself from other headset vendors through software and innovation

Historically the headset was not an area of the communications space where people expected tremendous amounts of new technology. Certainly wireless standards like DECT and Bluetooth have brought headsets into the tech space but for Plantronics these were a stepping stone for tighter integration into the world of unified communications.

After 40 years of making industry-leading headsets, the company has now upped the ante by announcing a suite of new products which are designed to add intelligence, flexibility and ease-of-use to communications endpoints.

TMCnet Blogs Add New Social Networking Features

February 27, 2009

Great news for readers of TMCnet blogs. As you know we now have 40 bloggers and continue to innovate with technology and integration additions to our blogs which allow you to use your social networking login to comment on our blog entries. But that was so yesterday.

TMCnet Adds 40th Blogger, Keeps Growing

February 24, 2009

TMC has been aggressively adding new bloggers to its arsenal of content which attracts 2-3 million communications and tech decision makers worldwide each month. We are now at blogger number 40 and counting. We are still aggressively recruiting many more and if you can write and have something of value to contribute and want the most exposure you can get, drop Greg Galitzine (ggalitzine at a line ASAP to learn more.

TMC is one of the few media companies - in fact companies of any kind, growing in this market.

Ooma, the FCC-Backed Phone Company

February 22, 2009

There are a number of bright spots in the IP communications space as evidenced by the last ITEXPO in Miami but the consumer market is not one which you would imagine tops the list. Sure, there is massive growth in the space but unless you are a telco, Skype or a cable company it is tough to make money in the space.

But that hasn't stopped thousands of companies from trying. One such example is ooma, a company which started out making consumer devices which bundle in free phone service.

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