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ITEXPO East 2009 Miami Panel Info

January 28, 2009

Hi all, thought it made sense to pass along this press release TMC is about to put out so you know what is happening at ITEXPO this Monday-Wednesday in Miami. Hope to see you there soon.

Oh -- and I used the highlighter pretty liberally because i was in one of those moods. Hope you don't mind.

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HD-Voice, Unified Communications, and Service Provider Panel Discussions Top the Agenda for Next Week's ITEXPO Conference in Miami






Plantronics Looks to Unified Communications for Future Growth

January 28, 2009

Plantronics recently reported earnings for its third quarter ending 12/31/08 and from the call there is a good amount you can learn about what is happening in communications. It should be noted that entire markets cannot be judged by a single company but since they play in so many markets, it is worth analyzing what they see happening to their business.

On the call, the company mentioned net revenues were down year over year for the quarter at $182.8 million compared with $232.8. The company says office, audio/entertainment and contact center sales were at the low end of expectations.

Come Meet the Thought Leaders at ITEXPO Part 2

January 27, 2009

Last week I posted some links to interviews which I did with various thought leaders who will be participating at ITEXPO next week in Miami.  Since the last post I had a chance to conduct a few more which are worth sharing.

I find interviews are a useful way to get a feel for the people I will run into at events. In addition, by reading through them you get a sense for where people think things are going in the market.

Thousands More ATAs Get Landfilled

January 26, 2009

 


Verizon is about to shut down its VoiceWing service and in the process leave thousands of orphaned and locked ATAs, Most of these devices are probably old by consumer electronics standards but as Tom Keating points out it is too bad they have to end up in landfills now as there is no way to unlock them.

Although not great news, I for one will accept the drawbacks of this announcement when contrasted against the positive news of the new Hub product coming to a store near you around the time of ITEXPO.

See Also:

Using Gadgets to Sell Service

January 23, 2009

For years you have heard me rant about how the future of telecom is in CE or consumer electronics. Specifically I told VoIP providers we need to integrate SMS and other cool services we have in our cell phones so our home phones can be as desirable as our mobile devices.

Here are my exact comments from a post titled VoIP 2.0 in 2004:


The Device Sells The Service

There are at last count over 100 VoIP service providers out there and counting.



Come Meet the Thought Leaders at ITEXPO

January 21, 2009

One of the most important parts of any conference is the networking... The potential to meet and speak with thought leaders in numerous markets at one time in one place. This year's ITEXPO has more thought leaders than any prior TMC event I can remember.

Although I cannot duplicate the actual conversations you might want to have with people at the show, I did try to come up with a way for you to get a feel for many of the speakers and exhibitors at the show by asking them questions I think are of interest.

Sound Off on Obama Broadband Stimulus

January 19, 2009

Tom Keating is dead set against the broadband stimulus plan proposed by President-Elect Obama. He believes in government getting out of the way of people and generally I agree with him. I do however believe that broadband is like air, water, highways, bridges and other core infrastructure and the government should aid in ensuring the US is a leader in internet access.

Yes, industry is getting broadband to the masses but that is not enough.

Gadgets to Shape More Telecom Decisions

January 19, 2009

It seems both of the major US cellular carriers have decided femtocells are a good idea. First AT&T and now Verizon. What this obviously means for customers is better service at home or in offices with poor coverage. The obvious losers here are pure-play VoIP companies as well as cabecos.

Verizon Goes 100% VoIP in 7 years

January 13, 2009

Glowpoint's Aspiring Global Video Community

January 13, 2009

Recently Glowpoint put out the news they had record call volumes and I thought it made sense to learn more so I interviewed the company's CEO Michael Brandofino. The company plays in spaces which have been resistant to the slowing economy - namely videoconferencing, telepresence and contact centers.

I should mention Glowpoint has a market cap of just under $15 million as I write this article but in the last year, its performance has been down 33% which is better than down 36% for Cisco.
 

Why do you think your company had record call volumes?

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