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Apple's Potential Antitrust Issues?

October 31, 2008

There was a time when Apple accused Microsoft of being the 800 pound gorilla of software and using its weight as an unfair weapon against the competition. Fast forward a decade or so and Microsoft is seeing competition from all directions and Apple is becoming the 800 pound gorilla of tech. When a company gets so big, there comes a point at which they start to get a reputation of being closed and an evil monster - keeping the competition from surviving.

That point may be this month as more and more companies are being refused from the Apple Application Store which you need to be in to legally have your applications downloaded onto iPhones and iPod Touch devices. Just five weeks ago I wrote about MailWrangler being refused access to the store by Apple and now the latest company to be rejected is Opera - their Mini browser is very good and I have used it successfully many times on my Windows Mobile XV6800 device.

Selling Communications in a Recession

October 29, 2008

Thoughts from Jon Arnold and a discussion regarding Nortel, Avaya and Cisco



How do companies navigate a slower economy? Well, you first need to show strength to ensure your potential customers are not scared off. As Jon Arnold points out today, this is a challenge companies like Vonage have struggled with. You also need to provide ROI.

Strategy Change: Make Money

October 21, 2008

In my conversations with a number of CEOs of small tech and communications companies, one thing has become clear. The market for exiting businesses has become tougher. This is common sense and the added challenge is with today's stock market valuations, there are thousands of bargains out there. This just means the odds of a start-up or existing concern getting picked up at significant valuations has been considerably decreased.

There are a number of company heads who have recently come to the conclusion that while hoping for an acquisition by Google, Cisco and others they need to simultaneously work on getting customers.

Dialogic: Video is the New Voice

October 21, 2008

One of the more exciting conferences I have attended lately has to be the Dialogic One Event at the Hotel Del Coronado in San Diego, CA. Rob Martinez, VP Sales Americas kicked off the event, speaking to global partners from over 125 companies who were in attendance at the kickoff session last night (see pictures throughout). Martinez thanked the enthusiastic crowd and sponsors and explained what we would see over the next few days. After a short intro, Martinez handed the microphone and stage over to Nick Jensen, the President and CEO of Dialogic.

Jensen was right at home on the stage and as always, was full of passion and enthusiasm.



Dialogic One -- Day Two

October 21, 2008

Dialogic One 2008 San Diego

October 17, 2008

I will soon be heading out to the Dialogic One event in San Diego and hope to see my friends and colleagues there. Dialogic has been and continues to be a major communications infrastructure player. As the markets have evolved, the company has shifted its business model to respond to areas which require more DSP processing and along the way picked up a number of former competitors.

Now the company has a complex array of solutions which can be used to solve a variety of communications challenges.

I always like to hear what Nick Jensen has to say about the market and his perspective is always unique and generally optimistic. I am curious to hear how current economic variables are meshing with his outlook.

Aside from Dialogic, you can come to the show and meet with the company's partners.





CBX 2008 Video Interviews

October 14, 2008

Some months back I was invited to be the video reporter at the Telx CBX event which took place in Brooklyn, NY. You have likely already read my CBX blog posts but I neglected to post the video interviews themselves. They have been on YouTube for a number of months but now you have an easy reference with links to all of them:

Overview The Best of Packet Exchange Jason Velody/Chuck Storman PointOne Vic Bozzo Telx Tesh Durvasula Telx Eric Shepcaro Stealth Communications Shrihari Pandit WBS Connect Scott Charter Calient Networks Jim Diestels 4Connections Bill Kosnik



Avatars: The Cursor in Communications 2.0

October 10, 2008

One of the people with a long history in the communications space is Neal Shact (pictured) -- CEO of Communitech Services. In the past, Shacht has been a distributor in the headset market and has been early in many new markets such as VoIP, call centers and others.

Shact points out it is impossible for customers to know what they want in UC. He mentions the old story that Henry Ford once said people when asked what they wanted in transportation said, a faster horse.

His point: you need a communications roadmap. Don't rely exclusively on your UC vendor to dictate what you want and need.

You want to check out this podcast as it is rife with references outside communications -- and the tie-ins are fascinating.





Verizon Loses VoIP Patent Case: Justice Served?

October 7, 2008

One of the last companies to jump on the VoIP bandwagon is Verizon. Yet -- our legal system allows larger companies with deep pockets who focus more on patents than providing users with new technology to easily sue new competitors into oblivion.

This is the case with Vonage -- the company paying over a hundred million dollars for patent infringement to Verizon. Cable companies are another matter as they have large legal teams and deep enough pockets to defend themselves from patent suits which may or may not be frivolous.

Recently, a jury decided Cox Communications did not infringe Verizon patents. This is great news for Cox and regardless of who is right or wrong in a complex legal case like this, having a jury trial where six patents are in question and winning all six is surprising.



Navigating the Financial Crisis

October 4, 2008

I have been getting more and more questions on where the communications market stands in light of macroeconomic conditions. It is a constant in my frequent conversations. In most cases, when I get this question, people tell me their business is good but they wonder if the housing market problems will trickle down into the telecom space.

The answer is simply, I do believe there is risk to all sectors of the global economy. For the first time in my memory, US and other political leaders have come on TV and mentioned the term global crisis on a frequent basis.

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