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Rich Tehrani
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ITEXPO TMC University Courses Expanded

June 26, 2008




I promised yesterday that we would be devoting great focus to ITEXPO this week and to kick things off I want to ensure you are aware of the TMC University courses which will be offered at the show September 16-18, 2008 in Los Angeles. We have been running TMCU sessions for many years and we have had hundreds of graduates who walk away from the event better educated on various topics and if they pass the test at the end of the session(s), they also have the bragging rights of a diploma which can boost their resume value and get them valuable consulting/reseller assignments.

The program has focused on open source, SIP and IP-PBX topics in years past and for the first time we have greatly expanded the number of courses provided to ensure we can help you get certified in multiple courses at once. These are the important areas of the market where the seems to be great interest in certification as well as hiring.

Here is the complete list of topics and a page with the details.

  • Microsoft OCS
  • FMC/Mobility
  • Open Source
  • IP Network Security
  • Unified Communications
  • SIP
  • Software as a Service
  • SIP in the Contact Center
  • Next-Gen Call Center Management

  Date Course        

Tuesday, September 16, 2008

Microsoft OCS
Learn More  

Tuesday, September 16, 2008

FMC/Mobility
Learn More  

Tuesday, September 16, 2008

Open Source
Learn More
 

Tuesday, September 16, 2008

SIP in the Contact Center
Learn More   Wednesday, September 17, 2008 IP Network Security
Learn More
  Wednesday, September 17, 2008 SaaS
Learn More
  Thursday, September 18, 2008 Unified Communications
Learn More
  Thursday, September 18, 2008 SIP
Learn More
  Thursday, September 18, 2008 Next-Gen Call Center Mgmt
Learn More


Come to the show and try your luck skill at becoming a happy graduate, along with the hundreds of your peers. Be part of an elite group -- only at ITEXPO.






























Drive And Talk Via WiFi

June 26, 2008

Use that WiFi phone in the car... Good news for those of you who like your WiFi phone but just haven't been able to get it to work properly in the car. Now, you can use a WiFi phone or even take advantage of videoconferencing  while driving 70 MPH down the interstate.

This will come courtesy of Chrysler as many of their future cars will have a new entertainment system called uconnect which also has a 3G connection and in-car WiFi connectivity. The good news, we can really be connected wherever we are...

NXTComm, VPF, ITEXPO and More

June 25, 2008

I am back from NXTComm, the Voice Peering Forum and my trip to Vancouver. It is good to be home and I have so much to share. A few things you should know about are the fact that TMCnet was on-hand at NXTComm doing video interviews with a number of the movers and shakers.

Here is one of these interviews with Erik Linask and Sam Lisle from Fujitsu. This interview page has a menu of all the interviews so I hope you enjoy them all.

On another note, my team and I will be gearing up to put the final touches on ITEXPO which takes place September 16-18, 2008 at the Los Angeles Convention Center.



The Importance of Communications

June 21, 2008

Do we realize the importance of what we do? I have been thinking about this question a great deal lately. I see the amazing technology being developed by the entire industry and I just can't help but wonder - do we realize how important we are to the world economy. I am far from an economist but I know that when productivity improves so does the standard of living.

Sipera Looks To The Channel

June 11, 2008

Build Communities With Google's Help

June 10, 2008

Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you are hoping like-minded people will visit the community regularly and begin to associate your company as a leader in the space and hopefully some of these people will become new customers.

In this example, your resources are limited and even if they aren't, you need to choose one of these above areas to build your community. Assume each of them has equal market sizes and growth rates and you need to determine where the highest level of search interest lies.

Using the updated Google Trends, you can now see a graph over time of search volume on a relative and absolute basis and this information can be exported for analysis.

You may find for example that storage interest spikes around the year-end holidays but also seems unusually high in May of each year... This information can be useful in your business as it helps you see how people are searching for various terms.

If you have read my blog before, you know TMC has been building communities (Global Online Communities, Channels) for companies in the communications and technology space for some time now.







Plantronics Calisto Pro Series Review

June 4, 2008



I have had a few months to use the Plantronics Calisto Pro Series wireless telephone and bluetooth headset and I remain tremendously impressed by this solution which I say is perfect for the small business who wants maximum flexibility with excellent call quality. As a side benefit you get a phone which looks pretty slick.... More like a cell phone than home phone.

In addition to the typical phone features you expect like Caller-ID, etc. it can also download Microsoft Outlook contacts and has a 300 foot range thanks to DECT 6.0 technology.



Headed to Telx CBX 2008

June 3, 2008

Later this week I will be a video reporter at the Telx CBX (customer business exchange) event in New York. I always like the CBX events and am looking forward to meeting with the companies in the carrier hotel space (many lease space in the Telx interconnection facilities throughout the US) who come to network and exchange ideas and do business with one another.

I reached out to Telx to get a quick quote on why you should be at the show and Tesh Durvasula, Chief Marketing Officer of Telx had this to say,"With over 400 NANOG attendees at the Marriott and by moving CBX to Thursday to accommodate those traveling in for ITW and GTM in Washington which ends on Wednesday, our theme 'all roads lead to the CBX' is the final networking event of a week filled with major international meetings featuring ISPs, Carriers, Service Providers and more."

Here are some more notes on the  event from the CBX website:

This year's event is shaping up to be the biggest in Telx history. 2007 was a year of tremendous growth and change at Telx as we integrated various acquisitions that included 10 Meet Me Room Facilities from Digital Realty Trust and NYC Connect, the Meet Me Room at 111 8th Avenue.

2008 offers to an aggressive start as we integrate our latest acquisition, 21,000 of Colocation Space in Dallas at 8435 Stemmons Freeway. Our growth doesn’t stop at acquisitions though, we were recently announced as the first company to Host a NANOG in New York City.

Attendees will have the unprecedented opportunity to network with over 1,000 industry decision makers in one of New York's most spectacular boroughs.

See you there this Thursday, June 5th, 2008.











Of IP Communications and Broadband Reliability

June 1, 2008

I came across an interesting article in the New York Times by Randall Stross which discusses consumer VoIP services, the differences in quality between them and the general trend towards multiple services of lower reliability replacing a single service (PSTN) of extreme reliability.

What is interesting is comments by Comcast regarding the reliability of the company's service as compared to Vonage. The cable company stresses that their quality is better. They go on to say, because they have control of the network, they can provide better service. This is a true statement of course -- any internet telephony service can potentially be inferior to the quality of IP telephony -- where packets do not flow across the public internet.

Then again, as broadband speeds get better and better, the quality of internet telephony improves as well.



SIP Forum Growth

May 28, 2008

The SIP Forum seems to be making some nice progress in attracting a broad swath of companies to its organization.

In case you aren't aware, The SIP Forum is a non-profit IP communications industry association that engages in numerous activities that advance and promote SIP technology, such as the development of industry recommendations, the SIPit interoperability and testing events, special interoperability workshops, and general promotion of SIP in the industry.

One of the Forum's recent technical activities is the development of the SIPconnect Technical Recommendation -- a standards-based recommendation that provides detailed guidelines for direct IP peering and interoperability between IP PBXs and VoIP service provider networks, and the SIPconnect Compliant Certification Program through which eligible companies can gain SIPconnect validation and the right to license the use of the SIP Forum's 'SIPconnect Compliant' certification mark.

What sort of progress are they making you ask? Well, they have recently told the world they are experianceing 100% 100% growth compared to the last quarter of 2007. The organization now has
46 Full Member companies and more than 5,000 individual members from around the world.

Why do people join the forum? Well Ken Kuenzel, Founder and CTO, Covergence, Inc. says his company joined the SIP Forum because of its efforts to build on existing IETF standards to define a standards-based approach that will enable seamless IP peering between IP PBXs and VoIP service providers.

Eric Swift, Senior Director of the Office Communications Group at Microsoft Corporation said We at Microsoft have long embraced SIP as an important standard and foundation for interoperability...










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