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| Communications and Technology Blog - Latest news in IP communications, telecom, VoIP, call center & CRM space

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Future of Work News: Dell, Microsoft, Walmart and Stripe

May 3, 2019

Its been a big week for the Future of Work. Perhaps the biggest news came from Stripe – they decided their fifth engineering hub will be remote. David Singleton, CTO said:



Stripe has engineering hubs in San Francisco, Seattle, Dublin, and Singapore. We are establishing a fifth hub that is less traditional but no less important: Remote. We are doing this to situate product development closer to our customers, improve our ability to tap the 99.74% of talented engineers living outside the metro areas of our first four hubs, and further our mission of increasing the GDP of the internet.

News From Day 1 of Ribbon Perspectives19 #rbbnp19

April 29, 2019

Ribbon Communications just kicked off day one of Perspectives19 and there is a tone of enthusiasm and optimism so far. We sat in a channel session earlier that was quite good - lots of stats and great networking. John Marcurio Senior Vice President Global Channel Marketing did a great job hosting the session.



We heard a rumor that Metaswitch will merge with Ribbon tomorrow - this comes on the heels of the companies deciding to cease patent litigation four days ago.

We will see what happens.

We also ran into Rich Shockey, Chairman of the Board of Directors SIP Forum - he explained tomorrow the House will vote on implementing STIR/SHAKEN to eliminate robocalls.



Here is a summary from the Tansnexus website - Great work from CEO Jim Dalton and his team:

STIR/SHAKEN uses digital certificates, based on common public key cryptography techniques, to ensure the calling number of a telephone call is secure. In simple terms, each telephone service provider obtains their digital certificate from a certificate authority who is trusted by other telephone service providers.













Aryaka's Global Strength a Plus when Adding SD-WAN to Digital Transformation

April 22, 2019

Aryaka Networks is focused on change and growth and growing healthily, organically. Their goal is to ensure more predictable, market-leading sustainable growth. They have over 800 global customers and a 100% managed services solution.

“Many competitors are regional.

Post-Bankruptcy Windstream to Focus on SD-WAN, UCaaS and Call Center

April 22, 2019

In a recent meeting with Windstream Networks we learned the company is about 60 days into bankruptcy, past their second day petition and new agreements now have the backing of the bankruptcy court.

They received a billion dollars in DIP funding from CIT global which makes them more liquid than before the bankruptcy.

You may recall the bankruptcy was triggered by a lost ruling to the Aurelius hedge fund in what is being described as a managed default.

As part of the restructure, they are changing their channel partner program with common agreements as opposed to numerous versions they have inherited via over a dozen acquisitions over the years.

SD-Internet More Popular than SD-WAN at Adaptiv Networks

April 22, 2019

“We are a software-defined WAN vendor differentiated by how lean we are at the edge,” said Bernard Breton CEO, Adaptiv Networks in an exclusive in-person interview. “We are North American based, featuring agile cloud connectivity.”

It the recent SD-WAN Expo in Fort Lauderdale, FL, Adaptiv Networks (formerly TELoIP) unveiled and announced their new name and rebrand to better align with our value proposition. 

HIPAA Compliance, APIs Continue to Fuel Phone.com Growth

April 22, 2019

“We recently announced more than 30 thousand small businesses across the U.S. and Canada and there are two major factors helping our company grow,” said Brent Barbara, SVP, Business Development, Phone.com in an exclusive, live, in-person interview. “APIs and HIPAA compliance have helped us achieve 900 to one-thousand business associate agreements in the past year.”



“Most other companies charge or have stipulation on the # of users for HIPAA compliance,” he exclaimed.

Ooma White Label Allows For Higher Value and Higher Margin

April 15, 2019

“About three years ago we started to create a channel for VARs going after SMBs or the micro SMB marketplace,” Said Rob Ferrer (pictured below), VP/ CRO, Ooma. “Thanks to the acquisition of Voxster, we have strong bespoke capabilities – giving us a reliable and redundant global communications infrastructure – more like CPaaS.”



He explained OOMA Enterprise also has a great white-label offering, allowing partners to be successful.

PCM Touts UCaaS and Collaboration Channel Offerings

April 15, 2019



The channel is a bit a new to PCM but according to Paul Harrold, VP of Collaboration they put emphasis on it since they started their collaboration practice which was covered in a recent post.

“We think it is important to align with the channel, understand their offerings, their salesforce and then understand the brokering of the relationship between PCM account managers and channel,” he explained.”

He told us they’ve added channel experts to their marketing team to support their sales force and provide channel resources and engagement.



The super-dynamic Paul Harrold (pictured left, Your's Truly on the right) 

We asked Paul why the channel chooses his solution over others and he said, “The depth and breadth of our overall offerings are why the channel chooses us – from video and collaboration endpoints which tie into channel partner offerings.” He continued, “We have 1,200 tech resources to support the channel and internal account managers.”

Highfive and Okta Bring Free VideoConferencing Services to the Enterprise

April 2, 2019



Last week we explained how Highfive is looking to make videoconferencing ubiquitous and this week, they reaffirmed this commitment by partnering with Okta to bring desktop and web video conferencing services to the enterprise. 

Highfive is giving companies what they aspire the future of video conferencing to be: easy to purchase, easy to use, and easy to maintain. They are partnering with Okta, a marketplace leader for integrations, to strengthen their value proposition in the marketplace.

Masergy Helps Clients Achieve Digital Ambitions

March 28, 2019

Masergy has found itself at the convergence point of numerous fast-growing markets at a time when companies are growing, investing and looking to transform their businesses.

Who is Masergy? Well, you may have visited their booth at industry events. 

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