May 2009 Archives

Hannah Nicole Keating

May 26, 2009 5:18 PM | 2 Comments
Hannah Nicole Keating was welcomed into this world by her loving mom and dad on May 22, 2009 at 11:58am. Weighing 8lbs 14oz, Hannah already has some hair and she has very strong legs! I'm predicting a good soccer player.

Her sister Megan Lyn Keating, was very happy to meet Hannah as seen by the photo below. Don't be fooled by the picture of me sleeping next to Hannah. There will be no sleeping! Blogging will be light as I spend some time with family over the next couple weeks.
terrydemco-skype-iphone-incoming-call.jpg
A new Skype for the Apple iPhone app was just approved and is available in the iTunes app store called Incoming! for Skype. Basically, it makes every call an incoming call so you can save your minutes on your wireless dialplan, since they often feature unlimited inbound minutes and only charge for outbound minute usage.

Here's how it works:
1. Open the Incoming! App on your iPhone
2. Dial the phone number, choose from Favorites, choose from address book or conference call
3. Press call and it will re-route the call through the Skype helper app on your home computer.
4. Your phone then rings, you pick it up and then the other person is called.

Using this app you can connect to any landline or mobile phone over Edge, 3G, and WiFi - unlike the 'official' Skype for iPhone app, which is WiFi restricted - unless you jailbreak your iPhone for 3G support of course!  Basically the calls are routed through your home PC's Skype software. You will use SkypeOut credits for PSTN calls. But if you've already signed up for one of Skype's unlimited call plans (U.S./Canada $2.95/month), the call is essentially free. Another benefit is that you get some of the Skype features in this application. For instance, you can do 9-way conference calling on your iPhone, making business meetings while on the go a snap! Essentially, the app is harnessing the power of your PC for the audio mixing. (Note: I don't believe the free 'official' Skype for iPhone app can do 9-way conferencing)

Features include a visual favorites list, address book and support for both Windows and the Mac. An iPod touch will work as well, but you can't route calls to it, but you can route it to a nearby phone.

The app will cost you $4.99 on the iTunes store, which is pricier than most iPhone apps.

You can check it out here

Want your own little UC sandbox where you can learn how to develop speech and UC applications using Unified Communications Managed API (UCMA) without the hassle of setting up your own OCS 2007 R2 & Exchange Server 2010 beta environment?

Well, today Marshall Harrison over at GotUC.net announced a Microsoft UC sandbox for developers to play in, enabling them to develop UC applications quickly and easily.

Well, whatcha waitin' for? Head on over and kick some sand in your very own UC sandbox!
microsoft-zune-phone.jpg Microsoft has banned several applications for it's new Windows Marketplace for Mobile app store, including VoIP. Guess Apple isn't the only VoIP crippler in town. Perhaps this is an opportunity for Google Android to surpass BOTH Apple and Microsoft within the mobile phone space. After all, Google's philosophy is do no evil.

As I wrote yesterday:
... when carriers like AT&T pull crap like forcing Apple to only allow VoIP over WiFi and not over a 3G data connection, it's no wonder why mobile VoIP growth will be stunted by anti-competitive tactics. Then you have countries like Canada which outright block Skype on the iPhone. Fortunately, avid mobile phone users aren't taking this lying down. For instance, you can jailbreak your iPhone and run VoIP over 3G no problem.

Why do we have to put up with this crippleware? I get that AT&T is a business and needs to make money. If they're worried that flat-rate data plans that run VoIP over it will drastically hurt their voice revenue, then change your business model! Keep the flat-rate data plan, but install packet-inspection technology that detects voice packets and charge a few cents for VoIP calls. If the flat-rate data plan's business model is outdated, which it seems to be, then change it.
Microsoft is playing catch-up to Apple and they could have potentially garnered more new mobile customers by allowing VoIP applications. When will the mobile phone software vendors get it that they should develop products that customers want to buy? Forget about ticking off the carriers. With SIM cards and prepaid cards that are industry-standard, Microsoft could bypass the carriers by allowing customers the "choice" of using VoIP over a pre-paid voice/data card and buying the phone online from Amazon or elsewhere. Screw the Verizon and AT&T retail stores that won't carry phones that support VoIP over 3G! Sure, most people don't use prepaid cards, however, technically savvy folks that want VoIP over a 3G data connection would kill to have a good smartphone that has this capability. Microsoft could build an avid/loyal core customer base, which would eventually force the carriers to respond.

general-zod-kneel.jpg It's time for one of the mobile software operating system creators - Apple, Google, or Microsoft to throw down the gauntlet and not kowtow to the carriers. Stop kneeling before Zod. C'mon Microsoft, you used to be Superman, invincible to all comers. Now you're playing it safe and being beat by the likes of Apple and Google. Where are you Superman?

Check out the full list of prohibited application types for Windows Marketplace for Mobile below. Listed at #4 is the blocking of VoIP apps. So no Skype on the Windows Zune phone for you! Even worse, you can't change the default browser, search client, or media player on the device. Nor can you customize the default dialer, a popular thing to do on current Windows Mobile devices. Way to go! That'll entice developers to develop software apps for your mobile operating system.

List of 12 banned apps:

1. Applications that are or distribute alternate marketplaces for content types (applications, games, themes etc.) that are sold or otherwise distributed through Windows® Marketplace for Mobile.
2. Applications that link to, incent users to download, or otherwise promote alternate marketplaces for content types that are sold or otherwise distributed through Windows Marketplace for Mobile.
3. Applications that promote or link users to a website, or contain functionality within the application itself, which encourages or requires the user to purchase or pay to upgrade the application outside of Windows® Marketplace for Mobile.
4. Applications that enable VoIP (Voice over IP) services over a mobile operator network.
5. Applications that sell, link to, or otherwise promote mobile voice plans.
6. Applications that display advertising that does not meet the Microsoft Advertising Creative
Acceptance Policy Guide http://advertising.microsoft.com/creative-specs.
7. Applications that replace, remove or modify the default dialer, SMS, or MMS interface.
8. Applications that change the default browser, search client, or media player on the device.
9. Applications with an OTA (over the air) download >10 MB.
10. Applications that run code outside Microsoft runtimes (native, managed, and widgets)
11. Applications that publish a user's location information to any other person without first having received the user's express permission (opt-in) to do so, and that do not provide the user a means of opting out of having their location information published.
12. Applications that publish a user's data from their mobile device to any other person without first having received the user's express permission (opt-in) to do so, and that do not provide the user a means of opting out of having their data published. A "user's data" includes, without limit, contacts, photos, SMS or other text communication, browsing history, location information, and other data either stored on the mobile device or stored in the "cloud" but accessible from the
mobile device

They put at the bottom of this list, "Microsoft reserves the right to update these policies as needed to protect the Windows® Marketplace for Mobile service or the users of the service." Yeah, sure. "protect the users of the service" alright.
cox-logo.gifCox Communications today expanded its fastest broadband service to residential and business customers in Northern Virginia. Now offered in Fairfax County and Fredericksburg it delivers up to 50 Megabits per second (Mbps) downloads and 5 Mbps uploads using DOCSIS 3.0. Last month, this service was launched in Lafayette, Louisiana.

The third generation of cable's DOCSIS (Data-Over-Cable Service Interface Specification) service introduces channel bonding, a technology that can bond parallel cable channels to transmit data at faster speeds. Speeds are further enhanced with PowerBoost™, a cable-exclusive technology that provides an extra burst of speed when it's needed.

Cox's Ultimate Internet package provides residential customers with the ability to download movies and music, share files, stream video and compete with gamers around the world, faster than ever. DOCSIS 3.0 meets the increasing bandwidth demands of multiple users while optimizing their online experience. Standard price for the residential Ultimate Internet package will be $139.99 per month, with an introductory rate of $109 per month.

Interestingly, Northern Virginia business customers will also be able to take advantage of DOCSIS 3.0 technology through Cox Business Internet's new "premium package". It too features download speeds up to 50 Mbps and 5 Mbps uploads, but they claim Cox Business Internet helps optimize support for corporate e-mail, online research and Web-based business applications. Yeah right. You're paying more for the premium business with the same speed as the home edition.

[Update - Cox informed me what the business offering gives you]
"50 Mbps business customers get 5 dynamic or static IP address, domain name hosting, the ability to support servers and 24/7 technical support. When bundled with other Cox services, the business service is priced between $200 and $300 depending on the length of contract. Home office business users pay only a slight premium above standard residential service."

So there is some value-add. I've just encountered too many instances of residential vs. business broadband offerings where it's the virtually the same thing but you pay a premium for business broadband. Several years ago TMC considered using Cablevision for our supplementary Internet access at TMC since it was only like $40 for 10Mbps vs. like $800-$1200 for a data T1 that's only 1.544Mbps. Yet, when we looked at the business cable offering it was much more than $40 and we didn't need the static IPs. So basically you're paying more just because you're a business.

Just as a fun test I took my personal home cable router (also Cablevision) plugged it into TMC's cable line and had high-speed Internet for the $40 rate. In theory, we could have ordered service under a residential plan, but that wouldn't be ethical. Still, I hate paying more for business broadband when I'm not using anything more than residential broadband.


The company has already launched DOCSIS 3.0 in Lafayette Parish, La., and plans to offer Ultimate Internet to several Cox markets by the end of 2009, and to more than two-thirds of its footprint in 2010.

Now if only Verizon (FiOS fiber-to-the-home), AT&T (Uverse Fiber-to-the-neighborhood), Comcast (DOCSIS 3.0 55mbps), or Charter Communications (cable broadband) would bring affordable high-speed Internet to my neighborhood. Stuck on pokey DSL!
gartner-logo.gifGartner, a respected research firm located just a stone's throw from TMC said today, "mobile VoIP poses a huge challenge for traditional mobile voice providers." You don't say? Hmm, I would have never guessed such a thing. Ok, other than stating the obvious, the research does have some fascinating points, including claiming that ore than 50% of mobile voice traffic will be carried using end-to-end VoIP by 2019 - or basically 10 years from now.

"Mobile portal voice over Internet Protocol (VoIP) offered by third-party application-based providers poses a huge and direct challenge to the $692.6 billion global mobile voice market", according to Gartner, Inc. Gartner predicts that over time traditional network-based mobile carriers face the real prospect of losing a major slice of their voice traffic and revenue to new non-infrastructure players that use VoIP.

But Gartner doesn't paint an entirely rosy picture for VoIP. Gartner said "that despite this significant potential, conditions for the rapid expansion in the use of mobile VoIP are not yet right and are not likely to become right for at least five years and perhaps as long as eight years."

Yeah, well when carriers like AT&T pull crap like forcing Apple to only allow VoIP over WiFi and not over a 3G data connection, it's no wonder why mobile VoIP growth will be stunted by anti-competitive tactics. Then you have countries like Canada which outright block Skype on the iPhone. Fortunately, avid mobile phone users aren't taking this lying down. For instance, you can jailbreak your iPhone and run VoIP over 3G no problem.

Why do we have to put up with this crippleware? I get that AT&T is a business and needs to make money. If they're worried that flat-rate data plans that run VoIP over it will drastically hurt their voice revenue, then change your business model! Keep the flat-rate data plan, but install packet-inspection technology that detects voice packets and charge a few cents for VoIP calls. If the flat-rate data plan's business model is outdated, which it seems to be, then change it.

Yeah, sure customers may not like the idea and certainly it seems that our culture today expects "something for nothing", but hey, it's business folks. I'd rather have the capability of making VoIP calls using a SIP provider or make Skype calls and pay a few pennies than not be able to use VoIP over 3G/4G at all. I'm sure if AT&T did try and charge money for VoIP calls running over a data connection that customer advocate groups, the ACLU, and people who think they should get something for nothing will run to the government and complain that AT&T is charging them money for using VoIP. Perish the thought that a business is charging you money for using their services!

Maybe we should just nationalize all the carriers like most countries have and then petition Congress to pass a law that will force the nationalized carriers to give us free mobile VoIP. Heck, with trillions of dollars being spent on the bailout package, why not free mobile VoIP at the expense of the big bad carriers? Free healthcare for everyone, free mobile VoIP for everyone, it's all free baby! Socialism here we come!

Ok end rant. Back to Gartner...

"Mass-scale adoption of end-to-end mobile VoIP calling will not happen until fourth-generation (4G) networks are fully implemented in 2017," said Tole Hart, research director at Gartner. "Once the basic market conditions are in place, transition to mobile portal VoIP should be fairly rapid because of the inherent convenience and end-user cost savings. In 10 years time we expect that 30 percent of mobile voice traffic will be carried out through third-party mobile portals, such as Google, Facebook, MySpace and Yahoo, which will adopt wireless VoIP service as a voice option to their current communications hub."

A number of third parties, such as Skype, Truphone and fring, which carry VoIP traffic using a mobile phone, have cropped up in the past couple of years, offering access to voice services via Wi-Fi and/or the carriers' wireless voice networks. This has been the most efficient way to offer the service to date because of the inconsistencies of voice services over third-generation (3G) data networks. However, with the advent of 4G networks (WiMAX and Long Term Evolution [LTE]), and increased use of smartphones with open operating systems, it is conceivable, perhaps even inevitable, that wireless voice services will be run completely over VoIP.

"Ten years from now, more than half of mobile voice traffic will be carried end-to-end using VoIP," said Akshay Sharma, research director at Gartner. "Carriers will adopt voice services because of the increased capacity and reduced cost of delivering voice over 4G networks. Third parties will adopt a voice option for their communications hub."

Gartner analysts warned that there will also be a number of factors that will inhibit the adoption of third-party, end-to-end VoIP services, including the delay in rolling out 4G networks because of current economic conditions and also the general plan to put 4G only in the main cities and build out from there. Nevertheless, in five to 10 years time, as 4G networks become common, mobile VoIP services will have a strong impact on the communications market.

Competing with mobile portal VoIP will be wireless carriers that offer circuit and VoIP voice and data services, and resellers and mobile virtual network operators (MVNOs) that also offer services off the carrier networks. Gartner expects this opening of the VoIP channels to spawn a number of voice services from companies that offer voice services to communities using voice as a communications link. This means that the biggest competitors to mobile VoIP may be text messaging and e-mail, as people may prefer to use these types of communication because of their non-intrusive, less emotional and less time-consuming nature.

Although the impact of the technology shift will be gradual as 4G networks roll out, Gartner advises carriers to start thinking now about how the transition will occur and how they might cooperate and partner with other types of service providers. Third-party providers, such as Google and Yahoo, should look to offer voice services today using the carriers' networks and Wi-Fi to leverage their portfolio of services. Mobile social communities, such as Facebook and MySpace, which benefit from messaging traffic as it keeps eyeballs on their sites, should also have a voice option.

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