Comments for How to get Around Apple Store Crash to Pre-Order iPhone 4

How to get Around Apple Store Crash to Pre-Order iPhone 4

2010-06-15T16:20:48Z

Today is a busy day for Apple. So busy in fact, the Apple Store has crashed, thus preventing TMC from pre-ordering some new iPhone 4 phones. In addition to high-demand to pre-order iPhone 4s, Apple also refreshed its Mac mini line and it launched a free Apple Store app. According to Apple:

"The new Apple Store app makes it easy for US customers with an iPhone or iPod touch to find an Apple retail store near them and make reservations for amazing retail services including free tech support and advice at the Genius Bar, hands-on workshops, Personal Shopping appointments and personal training sessions through Apple's popular One to One program."

This is deja-vu all over again, since Apple had an outage in 2008 during the 3GS launch. You'd think they'd learn.

Here's the error I get when attempting to upgrade my iPhone 3GS to an iPhone 4:

So how to get around this? Simple.
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Comment from applefan on 2010-06-15

2010-06-15T20:15:04Z

AT&T customer service reps cannot sell the iPhone. It can only be purchased at AT&T corporate stores, Apple stores, or online. The "611' trick won't work in this case.

Comment from Tom Keating on 2010-06-16

2010-06-16T14:26:44Z

Well, you can believe that if you want, but we dialed 611 from a couple iPhones and were able to order two new iPhone 4s. Doesn't matter at this point since all pre-orders are sold out.

Comment from Tom Keating on 2010-06-16

2010-06-16T14:45:58Z

p.s. When I called it said something like "Press 2 to upgrade your phone". From there I was able to make the purchases.