Tom Keating : VoIP & Gadgets Blog
Tom Keating
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| VoIP & Gadgets blog - Latest news in VoIP & gadgets, wireless, mobile phones, reviews, & opinions

How to Get AT&T to Fund Your IoT Idea

IoT and M2M developers - here is some exciting news.It Isn't that often that you can develop something for what is supposed...

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Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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Skype for Windows 8 Launches Simultaneously with Windows 8 & Microsoft Surface

October 22, 2012


I predicted back in August, "I wouldn't be surprised though if this [Skype for Windows 8] simultaneously launches the same day as the Windows 8 Surface tablet - it certainly would be one of the first apps I'd try out on the new tablet. "

Well, looks like I was right. Microsoft is releasing Skype for Windows 8 on the same date that Windows 8 and the Microsoft Surface tablet launches. I gave an early preview of the Skype for Windows app, which you can check out.



Looking at Microsoft's promotional video (below) it appears to show a later, more refined version than the beta I checked out.






ringDNA iPad Softphone Integrates with Salesforce.com

October 4, 2012

Vsnap, the Video SMS Alternative Aims to Add Emotion & Video to Short Messages

October 4, 2012

Phonism Cloud-based IP phone provisioning services

October 4, 2012

Phonism pitches their cloud-based IP phone auto-provisioning service targeting service providers. It aims to make provisioning easier as well as monitor endpoints. However, RFC 6011 User Agent Configuration aims to make auto-provisioning of SIP endpoints easy as well. So easy in fact, that the goal would be you could buy a SIP phone from Amazon.com, take it home and then enter a number on the keypad to automatically provision the phone with the cloud-based provider of choice.

Zello.com touts their social radio at ITEXPO

October 4, 2012

StartupCamp6 Comms Edition at ITEXPO West Kicks-Off

October 4, 2012

Microsoft Lync Pavillion at ITEXPO Features PlayStation 3?

October 4, 2012

ITEXPO West 2012 Videos

October 4, 2012

E911 on Mobile VoIP is Seriously Broken - Here's How to Fix It

October 3, 2012

I moderated an interesting session at ITEXPO on E911 with a focus on cloud-based hosted IP-PBXs. Hosted PBX providers offer their customers significant cost savings and an advanced telephony features while eliminating the need for customers to procure and manage their own communications network infrastructures. However, the need – and regulatory mandate – for emergency services brings with it a host of challenges for these providers, including servicing nomadic users within and beyond the service provider coverage footprint, meeting FCC/CRTC, state and local E911 regulations, and efficiently provisioning and maintaining customer records in 911 databases.

One of the more fascinating discussions revolved around PBX vendors offering their own SIP softphones for mobile devices (iOS, Android, etc.) and it's impact on 911 emergency dialing.

Watchitoo's Playground Unveiled - Watch out Skype & Google Hangouts!

October 3, 2012


Watchitoo today unveiled Playground, their cloud-based video collaboration platform for small and medium businesses featuring up to 25 participants that can do video, screen sharing, chat, and file sharing. I did a demo of Playground last week and I was very impressed. During my demo with Watchitoo's CEO Rony Zarom and a PR representative we had 3 webcams streaming and he started a screen-sharing session. Next, he started a HD YouTube video.

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