Tom Keating : VoIP & Gadgets Blog
Tom Keating
CTO
| VoIP & Gadgets blog - Latest news in VoIP & gadgets, wireless, mobile phones, reviews, & opinions

Stack8: Achieving the Promise of UC and UCaaS

When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally...

Full Story »

Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

Full Story »

ZaiLab Powers the Contact Center via AI, ML and AWS

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In other words,...

Full Story »

Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized...

Full Story »

What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

Full Story »

Increasing Productivity is a key aspect of small business voice telephony solution

  There are lots and lots of features with voice telephony solutions.  It’s important not to get carried away with all of...

Full Story »

The Status of WebRTC

It’s been quite a while since I wrote about the status of WebRTC.   And quite a bit has happened in that time.  ...

Full Story »

Skype for Windows 8 Launches Simultaneously with Windows 8 & Microsoft Surface

October 22, 2012


I predicted back in August, "I wouldn't be surprised though if this [Skype for Windows 8] simultaneously launches the same day as the Windows 8 Surface tablet - it certainly would be one of the first apps I'd try out on the new tablet. "

Well, looks like I was right. Microsoft is releasing Skype for Windows 8 on the same date that Windows 8 and the Microsoft Surface tablet launches. I gave an early preview of the Skype for Windows app, which you can check out.



Looking at Microsoft's promotional video (below) it appears to show a later, more refined version than the beta I checked out.






ringDNA iPad Softphone Integrates with Salesforce.com

October 4, 2012

Vsnap, the Video SMS Alternative Aims to Add Emotion & Video to Short Messages

October 4, 2012

Phonism Cloud-based IP phone provisioning services

October 4, 2012

Phonism pitches their cloud-based IP phone auto-provisioning service targeting service providers. It aims to make provisioning easier as well as monitor endpoints. However, RFC 6011 User Agent Configuration aims to make auto-provisioning of SIP endpoints easy as well. So easy in fact, that the goal would be you could buy a SIP phone from Amazon.com, take it home and then enter a number on the keypad to automatically provision the phone with the cloud-based provider of choice.

Zello.com touts their social radio at ITEXPO

October 4, 2012

StartupCamp6 Comms Edition at ITEXPO West Kicks-Off

October 4, 2012

Microsoft Lync Pavillion at ITEXPO Features PlayStation 3?

October 4, 2012

ITEXPO West 2012 Videos

October 4, 2012

E911 on Mobile VoIP is Seriously Broken - Here's How to Fix It

October 3, 2012

I moderated an interesting session at ITEXPO on E911 with a focus on cloud-based hosted IP-PBXs. Hosted PBX providers offer their customers significant cost savings and an advanced telephony features while eliminating the need for customers to procure and manage their own communications network infrastructures. However, the need – and regulatory mandate – for emergency services brings with it a host of challenges for these providers, including servicing nomadic users within and beyond the service provider coverage footprint, meeting FCC/CRTC, state and local E911 regulations, and efficiently provisioning and maintaining customer records in 911 databases.

One of the more fascinating discussions revolved around PBX vendors offering their own SIP softphones for mobile devices (iOS, Android, etc.) and it's impact on 911 emergency dialing.

Watchitoo's Playground Unveiled - Watch out Skype & Google Hangouts!

October 3, 2012


Watchitoo today unveiled Playground, their cloud-based video collaboration platform for small and medium businesses featuring up to 25 participants that can do video, screen sharing, chat, and file sharing. I did a demo of Playground last week and I was very impressed. During my demo with Watchitoo's CEO Rony Zarom and a PR representative we had 3 webcams streaming and he started a screen-sharing session. Next, he started a HD YouTube video.

Featured Events