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IBM, Mitel, Wearable Tech round out Latest ITEXPO News

Its been an amazing ITEXPO so far - wow. In case you missed some of the happenings from day 1, here are...

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3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company...

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Small Cells are Key to Attracting and Keeping SMB and Large Enterprise Customers

By: Peter Bernstein, TMCnet Senior Editor

To say that operators of macro-cellular physical networks are facing all type of challenges these days would be an understatement.  These range from spectrum scarcity issues, competitive pricing pressures, the need to build out LTE networks ASAP as platforms for new services and to meet the insatiable appetite of users for things like streamed and real-time video, getting ready for the Internet of Things (IoT) etc.  They also are busy figuring out how to keep users, particularly enterprise users on their smart devices always and all ways on their networks in an increasingly fickle world where alternatives abound, including for value-added traffic lost to Over-the-Top (OTT) providers.  

It is to keep enterprise customers on the mobile service provider networks for enhanced services that good in-building wireless solutions are seen as both a powerful business tool and a competitive advantage.  This is particularly true when it comes to retaining small-to-medium business customers (SMBs).

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Changing the SIM game

The iPad Air 2 with Wi-Fi + Cellular models comes with a SIM  that “gives you the flexibility to choose from...

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WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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Skype for Windows 8 Launches Simultaneously with Windows 8 & Microsoft Surface

October 22, 2012


I predicted back in August, "I wouldn't be surprised though if this [Skype for Windows 8] simultaneously launches the same day as the Windows 8 Surface tablet - it certainly would be one of the first apps I'd try out on the new tablet. "

Well, looks like I was right. Microsoft is releasing Skype for Windows 8 on the same date that Windows 8 and the Microsoft Surface tablet launches. I gave an early preview of the Skype for Windows app, which you can check out.



Looking at Microsoft's promotional video (below) it appears to show a later, more refined version than the beta I checked out.






ringDNA iPad Softphone Integrates with Salesforce.com

October 4, 2012

Vsnap, the Video SMS Alternative Aims to Add Emotion & Video to Short Messages

October 4, 2012

Phonism Cloud-based IP phone provisioning services

October 4, 2012

Phonism pitches their cloud-based IP phone auto-provisioning service targeting service providers. It aims to make provisioning easier as well as monitor endpoints. However, RFC 6011 User Agent Configuration aims to make auto-provisioning of SIP endpoints easy as well. So easy in fact, that the goal would be you could buy a SIP phone from Amazon.com, take it home and then enter a number on the keypad to automatically provision the phone with the cloud-based provider of choice.

Zello.com touts their social radio at ITEXPO

October 4, 2012

StartupCamp6 Comms Edition at ITEXPO West Kicks-Off

October 4, 2012

Microsoft Lync Pavillion at ITEXPO Features PlayStation 3?

October 4, 2012

ITEXPO West 2012 Videos

October 4, 2012

E911 on Mobile VoIP is Seriously Broken - Here's How to Fix It

October 3, 2012

I moderated an interesting session at ITEXPO on E911 with a focus on cloud-based hosted IP-PBXs. Hosted PBX providers offer their customers significant cost savings and an advanced telephony features while eliminating the need for customers to procure and manage their own communications network infrastructures. However, the need – and regulatory mandate – for emergency services brings with it a host of challenges for these providers, including servicing nomadic users within and beyond the service provider coverage footprint, meeting FCC/CRTC, state and local E911 regulations, and efficiently provisioning and maintaining customer records in 911 databases.

One of the more fascinating discussions revolved around PBX vendors offering their own SIP softphones for mobile devices (iOS, Android, etc.) and it's impact on 911 emergency dialing.

Watchitoo's Playground Unveiled - Watch out Skype & Google Hangouts!

October 3, 2012


Watchitoo today unveiled Playground, their cloud-based video collaboration platform for small and medium businesses featuring up to 25 participants that can do video, screen sharing, chat, and file sharing. I did a demo of Playground last week and I was very impressed. During my demo with Watchitoo's CEO Rony Zarom and a PR representative we had 3 webcams streaming and he started a screen-sharing session. Next, he started a HD YouTube video.

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