Tom Keating : VoIP & Gadgets Blog
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Cloud

New Hotmail/Outlook Sucks on iOS & Android & Why That's Good for Microsoft

July 31, 2012

So the big news today is the revamped Hotmail, which is a dramatic improvement over the old version in terms of design aesthetics as well as usability. Sporting a Metro-like UI it is quite apparent that Microsoft is dedicating serious resources on a unified user interface that is the same no matter if you're using a laptop/PC, Windows Phone, Xbox 360, or Windows 8 tablet. This investment could pay long dividends for Microsoft. Who wouldn't want a consistent UI across multiple devices?

Toshiba Launches VIPedge, a Cloud-based Business Phone System

July 10, 2012

Toshiba America Information Systems Inc., Telecommunication Systems Division, today announced VIPedge, a cloud-based business telephone solution that grants SMBs the choice of Cloud, IP or Converged. Based upon the feature-rich Toshiba IPedge on-premise business telephone system, VIPedge allows companies to pay a monthly service fee scalable to meet system size and usage needs.

Together with its IPedge® and Strata® CIX™ business telephone systems, Toshiba’s VIPedge gives SMB and enterprise customers the best of all worlds with a choice of cloud, IP or converged business telephone systems.

Amazon gTLD Registration Reveals VoIP Interest?

June 14, 2012

Does Amazon want to get into the VoIP game? It appears that may be the case according to some revealing generic Top-Level Domains (gTLDs) that Amazon has registered through ICANN. ICANN allowed new Top-Level Domain to be registered with the apparent goal of increasing competition and choice.

Polkast 2.0 Improves on P2P Personal Cloud Access to Your Files

May 31, 2012

Polkast, a personal cloud service that connects computers and mobile devices through a secure peer-to-peer connection, today announced Polkast 2.0, available on Windows, Mac OSX, iOS and Android devices. Polkast 2.0 includes several new features and a Pro subscription version.

I tried out their service recently and it works very well. It reminds me of Orb, although Orb caches thumbnails and filenames of your photos, music files, and videos on their web server. Privacy advocates may not like this.

RingCentral Cloud Touch Platform - Configure Phone System from iPad, iPhone, or Android

April 18, 2012


Imagine being able to record prompts, configure IVR/auto-attendant, and remove a disgruntled employee's access to your phone system all while sitting on a beach - simply using your tablet or mobile device. That's exactly what RingCentral's Cloud Touch Platform does and they proudly claim this touch-enabled phone system configuration platform "Reimagines Business Phone Systems". They may just be right.

Founded in 2003, RingCentral (>1000 employees) is by far the largest cloud-based phone system with RingCentral's Naveen Gupta, Chief Product Officer, claiming "hundreds of thousands of paying customers". AT&T and Rogers resells RingCentral's platform, which partly explains their impressive customer base.

The RingCentral Touch platform enables businesses to setup, manage and use their phone system from a smart mobile device.




Zingaya Launches Zingaya Enterprise Edition

March 20, 2012

Zingaya today announced Zingaya Enterprise, a new platform and API enabling VoIP calls from a browser or a mobile app with a single click. Their platform enables developers to build out Mobile VoIP apps, with applications that include support desk and sales & e-commerce, with the goal of improved conversion rates.

Zingaya enables VoIP calls without a phone or without requiring a download. E-commerce companies and other customer-focused organizations can embed a widget on their website that allows their customers to simply click a button to start speaking to a live customer agent.

New iPad - the Good, the Bad, the Ugly

March 7, 2012

Apple launched their new iPad today. Here's a run down of all the cool new features in the new iPad, which was rumored to be called the iPad 3, iPad 3rd Generation, or iPad HD. The Apple keynote launch is still going on and they haven't announced the final name, so we'll just call it iPad X. Personal hotspot (Cool!)

The new iPad will be available in black & white colors. There are two wireless options available: 4G LTE or Fast 3G HSDPA and DC-HSDPA.

Spam Soap - The MSP-Friendly Cloud-based Messaging Service Provider

January 31, 2012


At ITEXPO, I met with Eric Pinto, sales engineer from Spam Soap, a cloud-based messaging service provider. Founded in 2002, back in the early cloud days, Spam Soap pioneered the use of the MX record email filtering model. Today, Spam Soap has thousands of customers worldwide using a range of cloud-based messaging services, including, anti-virus filtering, anti-spam filtering, preserving business continuity, protecting confidential information, and ensuring regulatory compliance.

They currently have 900 channel partners and are very much channel-centric and leverage Managed Service Providers (MSPs). They'll point  direct end-users that come to them to a MSP.


Esnatech Releases Office-LinX 8.5, a Cloud-based UC Platform

January 19, 2012


Esnatech, today announced the release of version 8.5 of Office-LinX, a unified communications platform that enables enterprises to integrate UC with cloud-based technologies such as Google Apps, VMware Zimbra , Salesforce.com, and Microsoft BPOS/Office 365. Office-LinX is optimized to work in mixed, distributed environments integrating with multiple on- and off-premise telecommunications technologies and cloud-based applications and infrastructure. It can for instance integrate with solutions from Asterisk, Avaya, NEC, Cisco, Toshiba, Panasonic, Shoretel, and more.

The latest high availability (HA) version of Office-LinX supports full virtualization of its voice clusters with VMware vSphere support. With Office-LinX 8.5, organizations have the ability to distribute the application and resources over multiple virtual servers connected to a single or distributed telephony infrastructure.



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