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  <title>Comments for <![CDATA[New Hotmail/Outlook Sucks on iOS &amp; Android &amp; Why That's Good for Microsoft]]></title>
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    <id>tag:blog.tmcnet.com,2012:/blog/tom-keating//4.49726</id>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/blog/tom-keating/microsoft/new-hotmailoutlook-sucks-on-ios-android-why-thats-good-for-microsoft.asp" />
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    <published>2012-07-31T20:47:42Z</published>
    <updated>2012-07-31T20:48:36Z</updated>
    <title>New Hotmail/Outlook Sucks on iOS &amp; Android &amp; Why That&apos;s Good for Microsoft</title>
    <summary>So the big news today is the revamped Hotmail, which is a dramatic improvement over the old version in terms of design aesthetics as well as usability. Sporting a Metro-like UI it is quite apparent that Microsoft is dedicating serious...</summary>
    <author>
      <name>Tom Keating</name>
      <uri>http://blog.tmcnet.com/blog/tom-keating/</uri>
    </author>
    
    <category term="Android" />
    
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    <category term="Cloud" />
    
    <category term="Microsoft" />
    
    <category term="Skype" />
    
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      <![CDATA[So the <a href="http://blogs.office.com/b/microsoft-outlook/archive/2012/07/31/introducing-outlook-com-modern-email-for-the-next-billion-mailboxes.aspx">big news today</a> is the revamped Hotmail, which is a dramatic improvement over the old version in terms of design aesthetics as well as usability. Sporting a Metro-like UI it is quite apparent that Microsoft is dedicating serious resources on a unified user interface that is the same no matter if you're using a laptop/PC, Windows Phone, Xbox 360, or Windows 8 tablet. This investment could pay long dividends for Microsoft. Who wouldn't want a consistent UI across multiple devices? It lessens the learning curve, builds instant familiarity, and a strong emotional attachment.<br /><br />The new Hotmail is being offered on <a href="http://Outlook.com">Outlook.com</a>, though you can upgrade your existing Hotmail email address as well. But for new users you have the option of choosing a @outlook.com address. The close Microsoft / Facebook relationship is paying off since the new Hotmail features direct Facebook chatting, importing of Facebook friends' email addresses, pulls pictures, etc.<br /><br />Of course, once I heard about the new look for Hotmail, I immediately logged into my rarely used Hotmail account to try it out. I upgraded it to the new version and played with it on my desktop. Naturally, I wanted to see if this new UI would work on my Apple iPhone 4S.]]>
      <![CDATA[<br /><a href="http://blog.tmcnet.com/blog/tom-keating/images/microsoft-hotmail-outlook-apple-ios.PNG"><img src="http://blog.tmcnet.com/blog/tom-keating/assets_c/2012/07/microsoft-hotmail-outlook-apple-ios-thumb-600x400-11596.png" alt="microsoft-hotmail-outlook-apple-ios.PNG" width="600" height="400" /></a><br /><br />Unfortunately, it only <em>partially </em>works. Yes, you can type a contact's name, but it won't auto-search and match your contacts - so you have to type the entire email address manually. Not so good. Next, you can click the Subject field and enter a Subject. Ok, looking good. Then I clicked the Rich Text Editor (RTE) field and no keyboard popped up. I touched the field again - nothing. I couldn't type into the message body. I even clicked Options and chose Plain Text, thinking maybe if I disable the RTE, that might work. Nope, it keeps RTE and doesn't allow me to switch. I was able to send the email with my Subject text, but no message body.<br /><br />Next, I tried Android - using a Samsung Galaxy Note. It too wouldn't allow me to type in the message body. <img title="cry_smile" src="http://blog.tmcnet.com/mt-static/plugins/TinyMCE/lib/jscripts/tiny_mce/plugins/emotions/img/cry_smile.gif" border="0" alt="cry_smile" /> I'm sure if I tried a tablet like my iPad or an Android tablet I'd have the same problem. So what does this mean? Well for one, it means I have to stick with the mobile version of Hotmail/Outlook. While the mobile interface is OK, I want the full features sported by Outlook, which Microsoft has said <strong>will support Skype calling</strong> at some point as seen here:<br /><br /><img src="http://blog.tmcnet.com/blog/tom-keating/images/outlook-inbox-skype-integration.jpg" alt="outlook-inbox-skype-integration.jpg" width="550" height="309" /><br /><br />Because both iOS and Android are "limiting" in offering FULL Windows app support, some browser plugins, Silverlight, Adobe Flash (iOS only), I truly believe the Microsoft Surface tablet will be an iPad and Android tablet killer. If I was using a Windows 8 tablet I'm sure the RTE editor would work just fine. I also believe that is why Samsung is working hard on a <em>Windows 8 tablet</em> themselves, because even Samsung sees the potential behind a full touch-enabled version of Windows with no limitations. Apple iOS and Android aren't bad operating systems, but they only get me 90% there. I want the remaining 10% features.<br />Call me a Microsoft fanboy, but Windows 8 tablets for the win! <img title="love-hearts" src="http://blog.tmcnet.com/mt-static/plugins/TinyMCE/lib/jscripts/tiny_mce/plugins/emotions/img/love-hearts.gif" border="0" alt="love-hearts" /><br /><br /><em>(<strong>Note</strong>: I own an iPad & iPhone 4S)</em>]]>
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