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  <id>tag:blog.tmcnet.com,2013:/blog/tom-keating//4/tag:blog.tmcnet.com,2009:/blog/tom-keating//4.41720-</id>
  <updated>2013-02-22T21:04:29Z</updated>
  <title>Comments for To Appear Offline or Not to Appear Offline, that is the Presence Question</title>
  <subtitle>VoIP &amp; Gadgets blog - Latest news in VoIP &amp; gadgets, wireless, mobile phones, reviews, &amp; opinions</subtitle>
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    <id>tag:blog.tmcnet.com,2009:/blog/tom-keating//4.41720</id>
    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/blog/tom-keating/microsoft/to-appear-offline-or-not-to-appear-offline-that-is-the-presence-question.asp" />
    <link rel="service.edit" type="application/atom+xml" href="http://blog.tmcnet.com/mt/mt-atom.cgi/weblog/blog_id=4/entry_id=41720" title="To Appear Offline or Not to Appear Offline, that is the Presence Question" />
    <published>2009-08-19T16:17:27Z</published>
    <updated>2009-08-19T16:13:20Z</updated>
    <title>To Appear Offline or Not to Appear Offline, that is the Presence Question</title>
    <summary>Presence is a valuable tool used in a variety of consumer and business applications, including Microsoft OCS 2007, Skype, AOL&apos;s AIM, Windows Messenger, Yahoo! Messenger, and more. Businesses which used to ban IM applications (block it on the firewall, Group...</summary>
    <author>
      <name>Tom Keating</name>
      <uri>http://blog.tmcnet.com/blog/tom-keating/</uri>
    </author>
    
    <category term="Microsoft" />
    
    <category term="SIP" />
    
    <category term="TMCnet" />
    
    <category term="Unified Communications" />
    
    <category term="VoIP" />
    
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      <![CDATA[Presence is a valuable tool used in a variety of consumer and business applications, including Microsoft OCS 2007, Skype, AOL's AIM, Windows Messenger, Yahoo! Messenger, and more. Businesses which used to ban IM applications (block it on the firewall, Group Policy, etc.) are starting to see the productivity value in IM and have implemented IM solutions in the enterprise. With the convergence of voice, video, and chat in applications such as Microsoft's Office Communicator, rich presence functionality enables your fellow co-workers to know if you are on the phone, in Do Not Disturb mode, away, working at home, on vacation, etc.<br /><br /><span style="display: inline;" class="mt-enclosure mt-enclosure-image"><img height="545" width="320" style="margin: 0pt 0pt 20px 20px; float: right;" class="mt-image-right" src="http://blog.tmcnet.com/blog/tom-keating/images/ocs-2007/office-communicator.jpg" alt="" /></span>Knowing your co-workers presence certainly improves how, when and if you interact with them. However, not every employee wants their fellow co-workers tracking when they sign-in or are away. Two hour Friday lunches anyone? Executives, CEOs, and managers may not care what employees below them think, and they never want them to see when they are or aren't there.  This is where the "Appear Offline" presence state comes in handy. Most IM applications allow this, including Skype, MSN Messenger, and others. However, when it comes to business IM applications such as Office Communicator, you may not want to allow employees to "Appear offline" or at least you'll want to restrict the privilege to <i>just</i> executives and managers.<br /><br />By default Office Communicator does <b>not</b> support "Appear offline" since the whole point of Microsoft's unified communications strategy is to "share" information to improve communications in the enterprise. However, you can easily add it by <a href="http://technet.microsoft.com/en-us/library/dd572602(office.13).aspx">doing the following</a>:<br /><div class="CollapseRegionLink"><a id="procedureToggleEFC"><!----></a>           <ol><li><p>Log on to a computer that is running Communicator Web Access as a member of the local Administrators group.</p></li><li><p>Click <strong>Start</strong>, and then click <strong>Run</strong>.</p></li><li><p>In the <strong>Run</strong> dialog box, type <strong>regedit</strong>, and then press ENTER.</p></li><li><p>In Registry Editor, expand <strong>HKEY_LOCAL_MACHINE</strong>, expand <strong>Software</strong>, expand <strong>Policies</strong>, expand <strong>Microsoft</strong>, click <strong>Communicator</strong>, and then do one of the following:</p>                 <ul><li>If the <strong>Policy</strong> key already exists, go to step 6.</li><li>If the <strong>Policy</strong> key does not exist, right-click <strong>Communicator</strong>, point to <strong>New</strong>, and then click <strong>Key</strong>.</li></ul></li><li><p>After the new registry key is created, type <strong>Policy</strong> to rename the key.</p></li><li><p>Right-click the new <strong>Policy</strong> registry key, point to <strong>New</strong>, and then click <strong>DWORD (32-bit) Value</strong>.</p></li><li><p>After the new value is created, type <strong>EnableAppearOffline</strong> to rename the value.</p></li><li><p>Double-click the new <strong>EnableAppearOffline</strong> registry value.</p></li><li><p>In the <strong>Edit DWORD (32-bit) Value</strong> dialog box, type <strong>1</strong> in the <strong>Value data</strong> box, and then click <strong>OK</strong>.</p></li></ol></div>Just be careful about enabling the "Appear offline" presence state in any corporate IM solution. If everyone enables this feature, then you defeat the whole purpose of presence. However, with Group Policy and corporate procedures in place, certainly executives, managers, etc. will find this privacy feature useful. As for the rest of the minions, you <i>must</i> share your presence so we know you've been on a 2-hour lunch break. Or at least you'll feel somewhat guilty knowing your presence status hasn't changed to Online in a couple hours. <img src="http://blog.tmcnet.com/mt-static/plugins/FCKeditor/fckeditor/editor/images/smiley/msn/embaressed_smile.gif" alt="" /><br />]]>
      
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  <entry>
    <id>tag:blog.tmcnet.com,2009:/blog/tom-keating//4.41720-comment:46761</id>
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    <link rel="alternate" type="text/html" href="http://blog.tmcnet.com/blog/tom-keating/microsoft/to-appear-offline-or-not-to-appear-offline-that-is-the-presence-question.asp#c46761" />
    <title>Comment from Chris Lehr on 2009-08-19</title>
    <author>
        <name>Chris Lehr</name>
        <uri>http://www.chrislehr.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.chrislehr.com">
        <![CDATA[<p>Handy, I guess - but I have found away to be just as helpful as "appear offline"</p>]]>
    </content>
    <published>2009-08-19T18:50:18Z</published>
  </entry>

  <entry>
    <id>tag:blog.tmcnet.com,2009:/blog/tom-keating//4.41720-comment:46770</id>
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    <title>Comment from Aswath Rao on 2009-08-19</title>
    <author>
        <name>Aswath Rao</name>
        <uri>http://blog.enthinnai.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://blog.enthinnai.com">
        <![CDATA[<p>EnThinnai, a UC application targeted for enterprises have a different approach. Firstly, the buddy relationship is not mutual - I can share my presence with you, even though you are not sharing. This means, an executive can decide when to share presence with whom and when. Second, the presence status could be customized to each person in my buddy list. Third, you have to explicitly ask for my presence and this request is logged for my subsequent review. This will discourage eavesdropping.</p>]]>
    </content>
    <published>2009-08-20T02:28:31Z</published>
  </entry>

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