Reviews

ShoreTel Lands 1st 'Skype for SIP' interoperability

September 9, 2009

ShoreTel is the first company to land SIP interoperability with Skype for SIP - before Avaya, Cisco, Mitel, Nortel, or any Asterisk-based PBX. I can't help but find the irony in this news since ShoreTel did not support third-party SIP phones/endpoints until ShoreTel 8 was released in 2008. Thus, ShoreTel was pretty late to embrace the SIP standard for endpoints, which forced users to use ShoreTel's proprietary phones. Though to be fair, Cisco was pretty late to the game as well, finally embracing third-party SIP phones back in 2006.

Posted in Avaya, Reviews, SIP, ShoreTel, ShoreTel, Unified Communications, VoIP

Ecessa Brings Affordable Internet & VoIP SIP Redundancy to Market

September 2, 2009

At ITEXPO Ecessa, a 40-year old company most haven't heard of, announced they teamed up with MyTELEPATH and NetSapiens to bring reliable SIP delivery over multiple broadband links to SMEs. I met with Ecessa to discuss the news and to find out more information about their ClariLink product which adds VoIP SIP redundancy across multiple "bonded" broadband connections.

In a nutshell, ClariLink is SIP session aware and a SIP proxy / registrar that works across multiple ISP connections and will automatically failover in the event of too much latency, jitter, or an entire connection failure / outage. Ecessa measures latency, jitter, and connection outages and will automatically switch to one of the other connections. It also supports network optimization and will automatically pick the best performing connection when you initiate a SIP VoIP call. It can even modify the ISP connection on the fly during a VoIP call. So for instance, if your DSL connection fails , it will failover in real time to one of the other connections.

Posted in ITEXPO, Reviews, SIP, TMCnet, VoIP

SIP Print SME VoIP Recording Appliance Launches

September 1, 2009

SIP Print is announcing today the general availability of a new, enterprise-class call recording platform for mid-market enterprises. The new SIP Print SME platform offers support for up to 200 seats per location, along with RAID hot-swappable drive bays, dual hot-swappable power supplies, and a Core 2 Quad Series processor. Today's announcement is being issued in conjunction with TMC's ITEXPO Conference in Los Angeles.

According to SIP Print, SIP Print SME is a new, more powerful appliance designed for the needs of small and mid-size enterprises, or any organization with the requirement to record up to 200 seats per location.

"We introduced our highly affordable SMB product one year ago to meet the needs of small business with a need to record calls for training, QA, or compliance purposes, but simply couldn't justify the expense or hassle of the legacy recording systems on the market," said Jonathan Fuld, CTO for SIP Print. "Since that time we've seen tremendous demand for a similar, but more powerful system in the mid-market enterprise arena. We're pleased to introduce SIP Print SME as the ideal solution for mid-sized enterprises with the need for a system that is easy to install, easy to use and maintain, and easy to afford."

SIP Print SME is a 1U appliance and is certified as compatible and interoperable with many of today's leading IP PBX systems, including: Allworx, Aastralink, ADTRAN, Altigen, Avaya Distributed Office, Cisco, Epygi, Fonality, Grandstream, Mitel, NEC 8100, NEC 8300, Nortel, ShoreTel, SIPfoundry, Toshiba, Zultys, 3Com, and more. As configured, SIP Print SME is capable of recording and storing the equivalent of one handset, 24x7 for 15 years.

Check out my recent review (last month) of their previous SIP Print appliance which I gave extremely high marks.

Posted in Asterisk, Avaya, ITEXPO, Reviews, SIP, ShoreTel, TMCnet, VoIP

Asterisk Training Courses at ITEXPO

August 17, 2009

Can you believe ITEXPO is just two weeks away? It's also almost September. Where did the Summer go?

ITEXPO, the #1 VoIP conference in the U.S., has several educational tracks you might be interested in checking out.

Posted in Asterisk, ITEXPO, Linux, Reviews, TMCnet, VoIP

FREETALK Everyman Skype Headset Review

August 6, 2009

The FREETALK Everyman is a foldable super wideband audio "Skype certified" USB headset designed by Skype themselves. Why this isn't called the Skype Everyman headset is beyond me. I guess perhaps why want to market this headset as doing much more than Skype calls. They sent me one for review today so I thought I'd write up my impressions.

When I opened it out of the box I noticed the large speakers and the flexible rotation for additional comfort when wearing it.

Posted in Accessories, Computer Hardware, Gadgets, Headsets, Reviews, Skype, TMCnet, Unified Communications, Video Conferencing, VoIP

Microsoft OCS Call Recording

July 28, 2009

Last week, I wrote how Microsoft is making inroads in the enterprise with their Office Communications Server 2007 R2 platform and how they are looking to achieve five 9s of reliability. Well, one other critical feature needed for an enterprise phone system is decent call recording. Unfortunately, there does not seem to be a lot of options for call recording on OCS 2007. One of the problems is that not all calls go through a PBX.

For instance, you can use the Microsoft Communicator client to call a co-worker who is also using Communicator.

Posted in Avaya, Microsoft, Polycom, Reviews, SIP, TMCnet, Unified Communications, VoIP

Ordering AT&T iPhone 3GS - You want my business or not?

July 23, 2009

So I'm trying to order a new Apple iPhone 3GS from TMC's AT&T's Premiere business website when what do my eyes behold? No iPhones displayed on the Featured Phone web page. Say what? Is AT&T dissing Apple?

Posted in Apple, Gadgets, Mobile Phones, Reviews, TMCnet, Wireless

Slacker Radio App will be pushed on to every Verizon BlackBerry Storm

July 16, 2009

The Slacker Radio streaming application, which lets users play personalized radio and buy songs from V CAST Music while they listen, will be "pushed" out to all Verizon BlackBerry Storm phones over-the-air. Whether you want it or not - though you can hide or move it to another folder.

According to Verizon, "Over the next several days, customers using the BlackBerry Storm smartphone will see the Slacker Radio application icon appear on their handsets' home screens as it is pushed over-the-air. The Slacker Radio icon gives customers one-click access to a free version of one of the most popular personalized radio services available today. "

This version of Slacker Radio also connects to V CAST Music, combining this exciting music application with Verizon Wireless' industry-leading mobile music service.

Posted in Home Entertainment, MP3 Players & Digital Audio, Mobile Phones, Reviews, Wireless

WildCharge Wire-free charger for iPhone & iPod touch

June 23, 2009

WildCharge, makers of wire-free charging skins for various mobile phone models today has announced a wire-free skin for the iPhone and iPod touch, which enable the popular Apple devices to be charged instantly simply placing them on the WildCharger Pad™ or on other surfaces that are embedded with the WildCharge technology.

"The market is demanding a move towards wire-free charging, and WildCharge is thrilled to answer that call in adding Apple devices to our lineup of commercially available products," said WildCharge chairman and CEO Dennis Grant. "With the addition of these two designs to our reference design library, both of which are Apple "Made for iPod" and "Works with iPhone" approved, WildCharge is solidifying our position as the leading, wire-free charging developer in the industry."

The WildCharge Skins are durable, protective, form-fitting cases that when placed on the WildCharger Pad, transfer wire-free power from the Pad to the device inside the skin. The soft cases provide the same protection consumers already enjoy from traditional skins, but have the added value and convenience of enabling a wire-free charge. The WildCharger Pad, used in conjunction with the skins, delivers full power to multiple devices, allowing them to simultaneously charge together on the Pad while eliminating the clutter caused by multiple chargers and power strips.

Posted in Accessories, Apple, Computer Hardware, Gadgets, Mobile Phones, Reviews, TMCnet, Wireless

sipgate enters U.S VoIP Broadband Market offering free calls

June 2, 2009

Today, sipgate is launching a new free VoIP broadband phone service called sipgate one. sipgate one is similar to Vonage, Packet8, and other broadband VoIP providers, but with some additional cool features and a fairly unique pricing plan. For instance, you get a free telephone number, no set-up costs and no monthly charges or minimums.

I spoke with sipgate CEO Thilo Salmon to find out more about sipgate one.

Posted in Mobile Phones, Packet8, Reviews, SIP, Skype, Unified Communications, VoIP, Vonage, Wireless

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