Tom Keating : VoIP & Gadgets Blog
Tom Keating
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IceWarp Unified Communications Server 10 Review

March 16, 2010

I tested and reviewed IceWarp Unified Communications Server for TMC's Unified Communications Magazine, which will be published very soon. I was very impressed with the product and thought I'd share my test results here. Check it out...

IceWarp Unified Communications Server 10

Pricing: 10 users=$549.54; 50 users=$2041.25; 100 users = $3821.04
30-day fully-functional trial available

Ratings Score Installation Documentation Features Usability Performance Value Overall
The buzzword "unified communications" gets thrown around pretty easily these days. Companies with solutions that cover just two or three model methods of communications often consider their products as part of the "unified communications" spectrum.

PocketMac Rescues Smartphones from the Toilet

January 12, 2010

Admit it, you've come close to doing the unthinkable - you text on your phone and surf the web while in the bathroom and when you get up to flush, your beloved phone slips out of your hand, your shirt pocket, or pants pocket and heads toward the toilet. You see your phone falling through the air in slow motion, as though gravity has a sick sense of humor toying with you and making you think you have a fighting chance of saving your $300 smartphone.

Yes, gravity that great mysterious universal force is toying with you to see if you can react quickly enough to catch your phone in mid-flight. But alas, according to Gizmodo, 855,000 mobile phones are dropped in the toilet every year in just the UK. Now that the phone has reached the bottom of the toilet you have a decision to make.

Positron Telecommunication's Innovative Asterisk-on-a-Card

December 17, 2009

In the January issue of Internet Telephony Magazine is a TMC Labs review of Positron Telecommunication Systems V114 analog PCI "Asterisk-on-a-card". They also have an ISDN version and a E1/T1 version. I thought I would share the review here since this is a very innovative product. It is pretty cool to have Asterisk running on a PCI card with some very interesting benefits.

But I won't steal my own review's thunder...

VoIP in Google ChromeOS

November 20, 2009

Google released their ChromeOS operating system yesterday. So naturally, as a VoIP fan I was curious if ChromeOS could run VoIP. Since Google's ChromeOS has a Flash Player built-in, in theory it can run a Flash-based VoIP client. The first VoIP solution that came to mind was Flaphone (formerly Flashphone), a Flash-based VoIP app which runs in a browser.

Blabbelon Opens a New (VoIP) World for Gamers

November 3, 2009

Blabbelon, the cross-platform web-based VoIP app designed for video gaming, which I tested yesterday and posted a review today released an official statement about their new offering. I thought I'd share it since it has some good info to compliment my review posted this morning:

Stop Venting: Blabbelon Opens a New World for Gamers
Free, one-click, push-to-talk chat service eliminates Ventrilo frustrations;
No downloads, server rentals or limits on groups; Super wideband audio-quality voice chat using Skype's SILK audio codec

New York, NY- November 3, 2009 - You're about to jump on a MMOG and need to bring other players into a voice chat session. After time-consuming downloads, complicated invites and discovering that your best player can't join the chat because he's on a Mac and not a PC, you finally begin playing - just as your game is rudely interrupted by loud team members. Your voice chat system, which should be providing you with a better gaming experience, has become more trouble than it was worth.

Polycom VVX 1500 Video Phone Quick Demo

September 29, 2009

Check out the quick video recording I made of two Polycom VVX 1500 IP video phones making a test video call. I used an iPhone 3GS to capture the video of the test call between the two phones. The iPhone's video recording quality isn't too shabby, but doesn't truly give you an idea of the quality of the Polycom's VVX 1500 touchscreen. (Note: The video phone was tilted far back, so it was aimed directly at the fluorescent lighting in the ceiling.

10 Things IT Should Be Doing Today to Get More Resources

September 21, 2009

Information technology is critical to the success of any business. It's the heart and soul of most organizations. Ok, maybe I'm a bit biased since I'm in IT and maybe it's not the "heart and soul" of the company. But it certainly is the "engine" that helps the company going.

ShoreTel Lands 1st 'Skype for SIP' interoperability

September 9, 2009

ShoreTel is the first company to land SIP interoperability with Skype for SIP - before Avaya, Cisco, Mitel, Nortel, or any Asterisk-based PBX. I can't help but find the irony in this news since ShoreTel did not support third-party SIP phones/endpoints until ShoreTel 8 was released in 2008. Thus, ShoreTel was pretty late to embrace the SIP standard for endpoints, which forced users to use ShoreTel's proprietary phones. Though to be fair, Cisco was pretty late to the game as well, finally embracing third-party SIP phones back in 2006.

Ecessa Brings Affordable Internet & VoIP SIP Redundancy to Market

September 2, 2009

At ITEXPO Ecessa, a 40-year old company most haven't heard of, announced they teamed up with MyTELEPATH and NetSapiens to bring reliable SIP delivery over multiple broadband links to SMEs. I met with Ecessa to discuss the news and to find out more information about their ClariLink product which adds VoIP SIP redundancy across multiple "bonded" broadband connections.

In a nutshell, ClariLink is SIP session aware and a SIP proxy / registrar that works across multiple ISP connections and will automatically failover in the event of too much latency, jitter, or an entire connection failure / outage. Ecessa measures latency, jitter, and connection outages and will automatically switch to one of the other connections. It also supports network optimization and will automatically pick the best performing connection when you initiate a SIP VoIP call. It can even modify the ISP connection on the fly during a VoIP call. So for instance, if your DSL connection fails , it will failover in real time to one of the other connections.

SIP Print SME VoIP Recording Appliance Launches

September 1, 2009

SIP Print is announcing today the general availability of a new, enterprise-class call recording platform for mid-market enterprises. The new SIP Print SME platform offers support for up to 200 seats per location, along with RAID hot-swappable drive bays, dual hot-swappable power supplies, and a Core 2 Quad Series processor.  Today's announcement is being issued in conjunction with TMC's ITEXPO Conference in Los Angeles.
According to SIP Print, SIP Print SME is a new, more powerful appliance designed for the needs of small and mid-size enterprises, or any organization with the requirement to record up to 200 seats per location.
"We introduced our highly affordable SMB product one year ago to meet the needs of small business with a need to record calls for training, QA, or compliance purposes, but simply couldn't justify the expense or hassle of the legacy recording systems on the market," said Jonathan Fuld, CTO for SIP Print.  "Since that time we've seen tremendous demand for a similar, but more powerful system in the mid-market enterprise arena.  We're pleased to introduce SIP Print SME as the ideal solution for mid-sized enterprises with the need for a system that is easy to install, easy to use and maintain, and easy to afford."
SIP Print SME is a 1U appliance and is certified as compatible and interoperable with many of today's leading IP PBX systems, including: Allworx, Aastralink, ADTRAN, Altigen, Avaya Distributed Office, Cisco, Epygi, Fonality, Grandstream, Mitel, NEC 8100, NEC 8300, Nortel, ShoreTel, SIPfoundry, Toshiba, Zultys, 3Com, and more. As configured, SIP Print SME is capable of recording and storing the equivalent of one handset, 24x7 for 15 years.

Check out my recent review (last month) of their previous SIP Print appliance which I gave extremely high marks.

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